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Why You’ll Love Working With Us

Some of the key benefits for the position and employment at Programmed, include:

• Attractive pay: Competitive salary package.
• Work-Life balance: Flexible roster options; perfect for rest, family time, and the flexibility to plan extended breaks.
• All-Inclusive living: Enjoy comfortable accommodation with access to on-site recreational facilities including a pool, gym, and BBQ areas, plus all meals provided for a hassle-free ‘two-on’.
• Vehicle, tools of the trade, and PPE: Enjoy a fully maintained company vehicle, all the necessary tools and equipment, and comprehensive personal protective equipment (PPE) provided.
• Exclusive employee perks: Access discounts and benefits with over 600 retailers, including Coles, Woolworths, BWS, Dan Murphy’s, The Good Guys, JB Hi-Fi, BCF, SuperCheap Auto, and many more!
• Unique industrial environment: Work at facilities located on the Burrup Peninsula, where you'll experience a dynamic and distinctive industrial setting, with opportunities to expand your skills in a one-of-a-kind environment.
• Investment in you: We're passionate about personal and professional growth, offering access to certificates, webinars, mentorship, and practical training to help you thrive in your career.
• Your well-being, our priority: Strong safety culture, generous paid parental leave and access to our Employee Assistance Program, including tailored well-being initiatives designed to support your personal and family needs.

 

About the Opportunity

We are seeking an experienced and motivated Site Manager to lead the delivery of integrated catering and cleaning services across premier facilities on the Burrup Peninsula.

This role is ideally suited to candidates with a Village Manager, camp or other residential operations background, with responsibility for leading onsite teams and overseeing contractor performance to ensure the consistent delivery of high-quality accommodation services, meals, and hygiene outcomes.

In this critical role, you will lead a dedicated workforce while managing key service providers, ensuring operations support a safe, healthy, and efficient village environment for all personnel.

Based in Karratha (WA), this position offers the opportunity to operate within a dynamic, highly regulated environment that underpins essential energy infrastructure for Western Australia and international markets.

This opportunity is ideally suited to candidates based in, or open to relocating to, the vibrant regional community of Karratha, offering a market-leading remuneration package, flexible roster options, and a generous housing allowance that reflects the scope and responsibility of the role.

Key Responsibilities

• Lead the end-to-end delivery of residential services operations, including catering and cleaning, across multiple facilities.
• Manage contractor and supplier performance, ensuring alignment to contractual obligations, KPIs, and service standards.
• Oversee workforce planning, including rosters, staffing levels, and team deployment to meet operational demands.
• Ensure compliance with food safety (HACCP), hygiene, HSE, and permit-to-work systems
• Conduct regular site inspections, proactively addressing service delivery gaps and driving continuous improvement.
• Manage budgets, procurement, and inventory to optimise cost-effective operations
• Promote a strong safety culture through hazard identification, incident management, and ongoing HSE engagement.
• Drive customer-focused outcomes by integrating stakeholder feedback and improving service delivery standards.
• Collaborate with maintenance and broader facility teams to ensure seamless, integrated site operations.
• Lead, coach, and develop onsite teams, fostering a culture of accountability, responsiveness, and high performance.

 

About You

To succeed in this role, you will bring proven experience managing village, camp, or soft services operations within a resources, facilities management, or remote industrial environment.

You are a hands-on leader with strong commercial awareness, capable of balancing people leadership, service delivery, and operational performance.

Additionally, you will have:

• Experience as a Village Manager, Site Manager, or similar, overseeing catering, cleaning, or accommodation services.
• Strong background managing large, multidisciplinary teams in remote or site-based environments.
• Demonstrated capability in workforce planning, rostering, and mobilisation.
• Sound knowledge of food safety, HACCP, hygiene, and HSE standards.
• Financial acumen, including budget management and cost control.
• Proven stakeholder engagement skills, with a strong customer-service focus.
• Ability to make sound decisions and resolve issues in a fast-paced operational environment.
• Highly organised with strong planning and time management capability.
• Previous experience in remote village, mining, or industrial settings (highly regarded).

 

About Us

Programmed is a leading provider of operations and maintenance services across all industry sectors including education, health, infrastructure, manufacturing, transport and mining in Australia and New Zealand.

Our Facility Management business unit partners with our valued clients to deliver a comprehensive range of facilities management from small repair work to managing large-scale facilities and infrastructure networks.

We encourage career development, support flexibility and care about your personal wellbeing and safety. Join the Programmed team today.

 

Work With Us

Submit your application today and join us on our mission to build outstanding people, strong customers, and great communities.