Paris, Ile-de-France, France · Hybrid
Ready to build something that lasts? At Spendesk, we're looking for a leader who will make it thrive. As Team Lead Customer Success for Southern Europe, you'll take ownership of a team of 8 CSMs, with real decision-makin…
Skills: Team Leadership, Customer Success Management, Retention Strategy, Revenue Expansion, Coaching
Barcelona, Catalonia, Spain · Hybrid
Join Spendesk - Europe's leading spend management platform Spendesk is a 7-in-1 SaaS spend management platform used by 5,000+ companies across 35 countries. We help Finance teams take back control of their spending - rep…
Skills: Fluent German, Professional English, Consultative Mindset, Account Management, Analytical Thinking
Paris, Ile-de-France, France · Hybrid
The context CFO Connect is a community of 10,000+ senior finance leaders — one of the largest in Europe founded and owned by Spendesk. Spendesk is the spend management platform those same leaders evaluate, buy, and use. …
Skills: Community Growth, Content Strategy, Event Management, CRM Tools, Email Marketing
Paris, Ile-de-France, France · Hybrid
We're looking for a Senior People Partner to join our People team at Spendesk. You'll be part of a team of 2 People Partners, reporting directly to the Head of People Partnership & Operations. This is a key role at a str…
Skills: Business Partnering, Performance Management, Organizational Design, Workforce Planning, Stakeholder Management
Paris, Ile-de-France, France · Hybrid
Spendesk is on a mission to transform how finance teams work by creating intuitive solutions that make spending decisions faster and smarter. We’re looking for a ICT Risk & Control Officer to join our Security team. In t…
Skills: ICT Risk Management, Internal Control, Cybersecurity Governance, ISO27001, SOC2
Paris, Ile-de-France, France · Hybrid
As a Software Engineering Manager you are part of our Product, Design, and Engineering organization. You will be responsible for a team of software engineers, and collaborating closely with a Product Manager and Product …
Skills: Leadership, Mentoring, Software Architecture, Project Delivery, Performance Management
Barcelona, Catalonia, Spain · Hybrid
We are looking for a talented Software Engineer to join our Product, Design, and Engineering organisation and help shape the future of spend management. As a Software Engineer, you will take ownership of both functional …
Skills: TypeScript, Node.js, React, PostgreSQL, Redis
Paris, Ile-de-France, France · Hybrid
We are looking for a talented Software Engineer to join our Product, Design, and Engineering organisation and help shape the future of spend management. As a Software Engineer, you will take ownership of both functional …
Skills: TypeScript, Node.js, React, PostgreSQL, Redis
Paris, Ile-de-France, France · On-site
What will be your mission(s)? As a BDR Intern at Spendesk, you are the first link in the sales engine for the French market. Over a 6-month internship, you build the prospect lists, generate qualified business opportunit…
Skills: Cold Calling, Lead Generation, Prospecting, B2B Sales, Pipeline Management
Paris, Ile-de-France, France · Hybrid
Présentation du poste Nous recherchons un(e) alternant(e) en comptabilité pour rejoindre notre équipe Finance et participer aux opérations comptables quotidiennes de l'ensemble du groupe. Ce poste généraliste est idéal p…
Skills: General Accounting, Accounts Payable, Accounts Receivable, Bank Reconciliation, Financial Reporting
Paris, Ile-de-France, France · Hybrid
Build the places where Spendeskers thrive. Make people feel they belong. Everywhere. At Spendesk, we believe the employee experience goes far beyond a screen. It lives in our offices, in the moments we share and from day…
Skills: Office Management, Multi-site Management, Budget Management, Event Planning, Employee Experience
Paris, Ile-de-France, France · Hybrid
Build the places where Spendeskers thrive. Make people feel they belong. Everywhere. At Spendesk, we believe the employee experience goes far beyond a screen. It lives in our offices, in the moments we share and from day…
Skills: Office Management, Multi-site Management, Event Planning, Employee Experience, Onboarding
Barcelona, Catalonia, Spain · Hybrid
The opportunity We’re looking for a Senior Product Marketing Manager to help shape how Spendesk brings its products to market, tells its story, and turns customer and market insights into commercial impact. Reporting to …
Skills: Product Marketing, B2B SaaS, Positioning And Messaging, Go-To-Market Strategy, Competitive Intelligence
Barcelona, Catalonia, Spain · Hybrid
Key Responsibilities Team Leadership & Coaching: Lead and mentor a team of 4–5 Account Executives, providing guidance, structured onboarding, and ongoing coaching to maximize performance and revenue growth. Quota-Carryin…
Skills: Team Leadership, Sales Coaching, Pipeline Management, Prospecting, Deal Closing
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Lead and coach a team of 8 Customer Success Managers to drive retention and revenue expansion across Southern Europe. Optimize customer lifecycle workflows and collaborate cross-functionally to align CS goals with company strategy.
Requires over 5 years of experience in Customer Success or Account Management, including at least 2 years of team leadership. Strong hands-on knowledge of finance, accounting, or management control is essential, preferably within the Fintech or B2B SaaS sectors.
At Spendesk, we're looking for a leader who will make it thrive. As Team Lead Customer Success for Southern Europe, you'll take ownership of a team of 8 CSMs, with real decision-making power and a direct impact on retention and revenue expansion across our customer portfolio. You're the bridge between company strategy and the experience our customers live every day across France, Spain, and beyond.
This is a role for someone who loves coaching people just as much as diving into their customers' financial challenges.
Lead 8 CSMs to excellence: day-to-day direction, prioritisation, support, and continuous skill-building
Set clear goals: OKRs, KPIs by seniority level, weekly 1:1s, and monthly performance check-ins
Coach meaningfully: regular sessions, call shadowing, enablement workshops to accelerate individual and team impact
Run routines that deliver: weekly kick-offs, forecast reviews, pipeline and health checks for sharp, consistent execution
Grow careers: individual development plans, actionable feedback, recognition, and genuine support for the next step
Contribute to hiring and onboarding as the team scales
Optimise processes: design and implement workflows, automation, and standards across the full customer lifecycle (Onboarding → Adoption → Retention)
Align CS goals with company strategy: close cross-functional collaboration with Sales, Product, Support, Banking, and Legal
Protect and grow revenue: retention programmes, churn reduction, product adoption expansion across the portfolio
Champion AI: identify and deploy the right tools to scale customer interactions and boost team productivity
Drive satisfaction and retention across the Southern Europe portfolio
Get ahead of churn: proactive customer success methodologies to identify risk early and surface growth opportunities
Deliver seamless customer experiences through tight cross-functional collaboration
Own complex escalations: with composure, speed, and effectiveness
5+ years in Customer Success, Account Management, or similar customer-facing roles, with a genuine customer-first mindset
2+ years of team leadership or management experience
Strong, hands-on knowledge of finance, accounting, or management control: you know how CFOs, Heads of Accounting, and Controllers think, what drives their decisions, and what keeps them up at night
Fintech, financial services, banking, or B2B SaaS experience with a finance/accounting customer base: strongly preferred
Bonus: you've used Spendesk from the finance or accounting side, and/or you've managed teams across Southern European markets
About Spendesk
Spendesk is the AI-powered spend management and procurement platform that transforms company spending. By simplifying procurement, payment cards, expense management, invoice processing, and accounting automation, Spendesk sets the new standard for spending at work. Its single, intelligent solution makes efficient spending easy for employees and gives finance leaders the full visibility and control they need across all company spend, even in multi-entity structures. Trusted by thousands of companies, Spendesk supports over 200,000 users across brands such as Payfit, Accor, Welcome to the Jungle, Swile, Big Mamma, Malt and Yousign. With offices in the United Kingdom, France, Spain and Germany, Spendesk also puts community at the heart of its mission.
For more information: www.spendesk.com/press
About our people & culture
We believe that people do their best work when they’re given the freedom to thrive and grow. That’s why liberation is at the core of everything we do. We empower Spendeskers to take ownership of their work, to navigate ambiguity, and seize every opportunity. Spendeskers come from all over the world (35+ countries and counting!) but we have plenty in common: we're bold, ever-curious, committed to kindness, and tackle every challenge with a positive mindset.
About our benefits
Our culture is built on trust, empowerment, and growth — with benefits to match!
Flexible on-site policy : 4 days per month remote (non-accumulative) and 3 full weeks remote per year (non-consecutive)
Lunch 60% funded by Spendesk (Swile Card)
Alan Premium health insurance
A Gymlib pass to let off steam after a productive day at work
Access to Moka.care for emotional and mental health wellbeing
Latest Apple equipment
Great office snacks to fuel your day
A positive team to work with daily!
At Spendesk, we're committed to fostering an environment where all differences are encouraged, supported and celebrated. We're building our culture for everyone, with everyone. Our goal is to attract and build a diverse, equal and inclusive team, where everyone feels welcome and we truly embrace and encourage people from all backgrounds to apply.
Liberating every part of your business with smarter, agile spending.
Spendesk is the AI-powered spend management and procurement platform that transforms company spending. By simplifying procurement, payment cards, expense management, invoice processing, and accounting automation, Spendesk sets the new standard for spending at work. Its single, intelligent solution makes efficient spending easy for employees and gives finance leaders the full visibility and control they need across all company spend, even in multi-entity structures. Trusted by thousands of companies, Spendesk is proud to have over 200,000 users across France, the UK, Germany and Spain. Spendesk also puts community at the heart of spend management. Spendesk-backed CFO Connect is the largest finance community in Europe with more than 12,000 members. Learn more: http://www.cfoconnect.eu/
Offices: 51, Rue de Londres, Paris, Île-de-France 75008, FR · Rosenthaler Straße 42, Berlin, 10178, DE · 20-22 Commercial Street, East One Building, London, E1 6LP, GB · 156 2nd St, San Francisco, Californie 94105, US · Willy-Brandt-Straße 23, Hamburg, 20457, DE
Liberating every part of your business with smarter, agile spending.
Spendesk is the AI-powered spend management and procurement platform that transforms company spending. By simplifying procurement, payment cards, expense management, invoice processing, and accounting automation, Spendesk sets the new standard for spending at work. Its single, intelligent solution makes efficient spending easy for employees and gives finance leaders the full visibility and control they need across all company spend, even in multi-entity structures. Trusted by thousands of companies, Spendesk is proud to have over 200,000 users across France, the UK, Germany and Spain. Spendesk also puts community at the heart of spend management. Spendesk-backed CFO Connect is the largest finance community in Europe with more than 12,000 members. Learn more: http://www.cfoconnect.eu/
Offices: 51, Rue de Londres, Paris, Île-de-France 75008, FR · Rosenthaler Straße 42, Berlin, 10178, DE · 20-22 Commercial Street, East One Building, London, E1 6LP, GB · 156 2nd St, San Francisco, Californie 94105, US · Willy-Brandt-Straße 23, Hamburg, 20457, DE
