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Jobs at SpeedPro Imaging, Norfolk (Now Hiring) — 2 open

SpeedPro Imaging, Norfolk logoSpeedPro Imaging, Norfolk

Customer Service and Marketing Assistant

Norfolk, Virginia, United States · On-site

$20/hr–$26/hr

Entry level

Benefits: Bonus based on performance Company parties Competitive salary Dental insurance Employee discounts Health insurance Paid time off Vision insurance Compensation and Benefits: Competitive Annual Salary Additional …

Skills: Digital Marketing, PPC, Social Media Management, Content Creation, Customer Relationship Management

SpeedPro Imaging, Norfolk logoSpeedPro Imaging, Norfolk

Customer Service and Marketing Assistant

Norfolk, Virginia, United States · On-site

$20/hr–$26/hr

Entry level

Benefits: Bonus based on performance Company parties Competitive salary Dental insurance Employee discounts Health insurance Paid time off Vision insurance Compensation and Benefits: Competitive Annual Salary Additional …

Skills: Digital Marketing, PPC, Social Media Management, Content Creation, Customer Relationship Management

SpeedPro Imaging, Norfolk logo

Customer Service and Marketing Assistant

SpeedPro Imaging, Norfolk

Norfolk, Virginia, United States • On-site

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Entry level

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  • $20/hr–$26/hr
  • Full-time
  • Bonus based on performance, Company parties, Competitive salary, Dental insurance, Employee discounts, Health insurance
  • Posted 54d ago
  • ~40 hrs/week

Responsibilities

Develop and execute marketing campaigns to acquire new clients while managing the existing customer base. Oversee the sales-to-production process, including quoting, project coordination, and client communication.

Requirements

Requires 1-2 years of experience in the printing industry and proficiency in PC programs and Adobe Creative Suite. Candidates must possess strong communication skills, a high-energy personality, and excellent organizational abilities.

Full job description

Benefits:
  • Bonus based on performance
  • Company parties
  • Competitive salary
  • Dental insurance
  • Employee discounts
  • Health insurance
  • Paid time off
  • Vision insurance
Compensation and Benefits:
  • Competitive Annual Salary
  • Additional training/development opportunities
SpeedPro Norfolk is a best-in-class large format digital printing studio that caters to large and small businesses including major brands and marketing agencies. Premium quality graphics, exceptional client service and competitive pricing are the core principals by which we live every day. SpeedPro Norfolk specializes in production of retail/brand graphics, tradeshow displays, event signage, wall murals, vehicle graphics and more.

The Customer Service and Marketing Representative reports directly to the SpeedPro Studio Operations Manager and is primarily responsible for developing and executing marketing campaigns to obtain new clients, while also overseeing and maintaining the existing customer base.

Core Marketing Functions:
  • Create targeted marketing strategies, campaigns, and collateral to target core business prospects
  • Utilize various digital marketing techniques (i.e., PPC) as well as more traditional marketing functions (i.e. direct mail) to increase lead generation
  • Oversee and develop content for blogs and social media accounts (Facebook, Instagram, LinkedIn, Twitter, etc.) to generate awareness of the SpeedPro brand
  • Maintain and update studio website as needed
  • Ensure that all external communications are on-brand and utilize consistent messaging
  • Make follow-up calls to existing customers to ensure their satisfaction with end products and to drive further business opportunities
  • Attend client meetings and networking events as needed (this position may require the occasional off-hours or weekend commitment)
Core Customer Service Functions:
  • Manage projects from client/prospect inquiry as provided by the Sales Associate or Outside Sales Representative
  • Create and provide quotes to both new and current clients as needed
  • Oversee and facilitate the Sales-to-Production process, using our order management system, and through direct communications with the rest of the team
  • Coordinate with Production Manager on parts and materials procurement, project timelines, installer scheduling and questions/notifications directed to the client
  • Coordinate with clients on any additions, subtractions, alterations and general inquiries surrounding projects
  • Provide initial inspection of graphics provided by clients, with the use of Adobe Photoshop and Illustrator
  • Coordinate delivery of completed project to clients; through scheduled pickup, drop off or shipment
  • Maintain Relationships with vendors, manufacturers and outsource partners; negotiating pricing when necessary
  • Facilitate payments, project approvals and sign-offs by the clients
  • Attend and take part in local franchise team meetings when required
  • Attend and take part in SpeedPro Home Office provided webinars, meetings and trainings
  • Coordinate with the rest of the team as needed
Qualifications Required:
  • Enthusiastic, high-energy personality with strong verbal and written communication skills
  • 1-2 years of experience in the printing industry
  • Computer literate in PC based programs including Outlook, CRM and Excel
  • Excellent organizational and time management skills, with capacity for multi-tasking
  • Detail oriented, accountable and have a strong work ethic
  • Take criticism constructively
Ideal candidates will also possess:
  • Manage client service with a positive attitude and assist clients in finding the best solution for their project needs
  • Maintain and manage work flow, and scheduling to meet project deadlines
  • Proficiency with Adobe Creative Suite programs (Photoshop and Illustrator)
  • Review incoming client graphics and communicate with clients on any issues, changes and/or design requirements
  • Acquire client approval on proofs, both digitally and printed as needed
  • Ability to effectively communicate through all mediums (verbal, listening and written)
  • Ability to work with autonomy

Related keywords

Large Format Digital PrintingPPCDirect MailFacebookInstagramLinkedInTwitterAdobe PhotoshopAdobe IllustratorAdobe Creative SuiteCRMMicrosoft OutlookMicrosoft ExcelLead GenerationBrand GraphicsTradeshow Displays

About SpeedPro Imaging, Norfolk

LinkedInVisit site

Hampton Roads premiere LARGE FORMAT printers and installers

Industry
Printing Services
Company size
2-10 employees
Founded
2010
Headquarters
Norfolk, Virginia
LinkedIn followers
32

Whether you need car wraps or trade show displays, let the team at SpeedPro Imaging take care of the details of the job. We focus on providing exceptional large format printing services to businesses in Norfolk, VA, and we take great pride in the exceptional quality of our work. We can help with digital signage, table coverings, wall murals, window graphics, decals, and outdoor signs. With our high level of experience, we can work on a variety of jobs and provide personalized service. We provide our clients with one-on-one support, and our experts in visual communication will offer you sound advice about your project. We’ll help you find the right solution for your needs. You can count on us for: Up-front service Premium materials Fast turnaround times At SpeedPro, we respect the relationship between client and customer, and we’ll do right by your clientele. We’ll work with your best interests in mind and make sure your questions are answered thoroughly. As part of our dedication to excellence, we’ll ensure that your graphics are delivered on time and that you’re completely satisfied with the results. We create long-standing relationships with our clients by getting each job done right the first time. Our staff members can be an extension of your marketing team, and they’ll help your company get the advertising and exposure that it needs. We have more than 25 years of experience, and we can work in any type of situation. GREAT. BIG. GRAPHICS.

Offices: 2551 Eltham Ave, Norfolk, Virginia 23513, US

SignageLarge FormatBannersWindow GraphicsWall GraphicsIndoor SignageOutdoor SignageTradeshow DisplayVehicle WrapsVinyl
View all jobs at SpeedPro Imaging, Norfolk

About SpeedPro Imaging, Norfolk

LinkedInVisit site

Hampton Roads premiere LARGE FORMAT printers and installers

Industry
Printing Services
Company size
2-10 employees
Founded
2010
Headquarters
Norfolk, Virginia
LinkedIn followers
32

Whether you need car wraps or trade show displays, let the team at SpeedPro Imaging take care of the details of the job. We focus on providing exceptional large format printing services to businesses in Norfolk, VA, and we take great pride in the exceptional quality of our work. We can help with digital signage, table coverings, wall murals, window graphics, decals, and outdoor signs. With our high level of experience, we can work on a variety of jobs and provide personalized service. We provide our clients with one-on-one support, and our experts in visual communication will offer you sound advice about your project. We’ll help you find the right solution for your needs. You can count on us for: Up-front service Premium materials Fast turnaround times At SpeedPro, we respect the relationship between client and customer, and we’ll do right by your clientele. We’ll work with your best interests in mind and make sure your questions are answered thoroughly. As part of our dedication to excellence, we’ll ensure that your graphics are delivered on time and that you’re completely satisfied with the results. We create long-standing relationships with our clients by getting each job done right the first time. Our staff members can be an extension of your marketing team, and they’ll help your company get the advertising and exposure that it needs. We have more than 25 years of experience, and we can work in any type of situation. GREAT. BIG. GRAPHICS.

Offices: 2551 Eltham Ave, Norfolk, Virginia 23513, US

SignageLarge FormatBannersWindow GraphicsWall GraphicsIndoor SignageOutdoor SignageTradeshow DisplayVehicle WrapsVinyl
View all jobs at SpeedPro Imaging, Norfolk

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