The Assistant Manager is a critical part of the restaurant management team, ensuring we provide exceptional service and delicious food in a clean, safe and welcoming environment. The Assistant Manager will be responsible…
Skills: Inventory Management, Staff Scheduling, Interviewing, Team Supervision, Coaching
Our Hourly Team Member role can encompass a range of different responsibilities depending on your interest: The food runner duties include: Delivers orders to guests in the dining room and ensures they have what they nee…
Southern Rock Restaurants, LLC is a franchisee of iconic brands. With a tagline like “Have Fun, No Regrets” it’s obvious we like to have a great time at work. We credit our success to our people and promote an environmen…
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Our Hourly Team Member role can encompass a range of different responsibilities depending on your interest: The food runner duties include: Delivers orders to guests in the dining room and ensures they have what they nee…
The line cook duties include: Maintains food preparation areas, cooking surfaces, and utensils; Manages sanitation, health, and safety standards in work areas; Reads food orders and/or receives verbal instructions requir…
Skills: Food preparation, Sanitation, Health and safety standards, Cooking, Kitchen maintenance
The Assistant Manager is a critical part of the restaurant management team, ensuring we provide exceptional service and delicious food in a clean, safe and welcoming environment. The Assistant Manager will be responsible…
Skills: Team Leadership, Inventory Management, Staff Training, Scheduling, Hiring
Our Hourly Team Member role can encompass a range of different responsibilities depending on your interest: The food runner duties include: Delivers orders to guests in the dining room and ensures they have what they nee…
Our Hourly Team Member role can encompass a range of different responsibilities depending on your interest: The food runner duties include: Delivers orders to guests in the dining room and ensures they have what they nee…
Our Hourly Team Member role can encompass a range of different responsibilities depending on your interest: The food runner duties include: Delivers orders to guests in the dining room and ensures they have what they nee…
Our Hourly Team Member role can encompass a range of different responsibilities depending on your interest: The food runner duties include: Delivers orders to guests in the dining room and ensures they have what they nee…
The prep cook duties include: Prepares foods for cooking based on prep lists and manager directions; Prepares food of consistent quality with recipe cards and production and portion standards; Cleans and sanitizes statio…
Skills: Food preparation, Sanitation, Safety compliance, Dishwashing, Portion control
The catering coordinator duties include Coordinate drivers and deliveries for the day; After deliveries check with drivers and guests to make sure everything was satisfactory; Ensure all catering accounting procedures ar…
The catering coordinator duties include Coordinate drivers and deliveries for the day; After deliveries check with drivers and guests to make sure everything was satisfactory; Ensure all catering accounting procedures ar…
Skills: Catering coordination, Logistics management, Sales, Accounting, Customer service
The line cook duties include: Maintains food preparation areas, cooking surfaces, and utensils; Manages sanitation, health, and safety standards in work areas; Reads food orders and/or receives verbal instructions requir…
Skills: Food preparation, Sanitation, Health and safety standards, Kitchen maintenance, Order preparation
The prep cook duties include: Prepares foods for cooking based on prep lists and manager directions; Prepares food of consistent quality with recipe cards and production and portion standards; Cleans and sanitizes statio…
Skills: Food Preparation, Sanitation, Safety Compliance, Dishwashing, Portion Control
The line cook duties include: Maintains food preparation areas, cooking surfaces, and utensils; Manages sanitation, health, and safety standards in work areas; Reads food orders and/or receives verbal instructions requir…
Skills: Food Preparation, Sanitation, Health And Safety Standards, Cooking, Kitchen Maintenance
The catering coordinator duties include Coordinate drivers and deliveries for the day; After deliveries check with drivers and guests to make sure everything was satisfactory; Ensure all catering accounting procedures ar…
Skills: Catering coordination, Logistics management, Sales, Accounting, Customer service
Our Hourly Team Member role can encompass a range of different responsibilities depending on your interest: The food runner duties include: Delivers orders to guests in the dining room and ensures they have what they nee…
The prep cook duties include: Prepares foods for cooking based on prep lists and manager directions; Prepares food of consistent quality with recipe cards and production and portion standards; Cleans and sanitizes statio…
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Full-time
Posted 7d ago
~40 hrs/week
Responsibilities
The Assistant Manager oversees daily restaurant operations, including supervising staff, managing inventory, and ensuring guest satisfaction. They are responsible for training team members and executing managerial duties such as scheduling and cash handling.
Requirements
Candidates must be team players with strong leadership and communication skills and a desire to grow. Physical requirements include the ability to stand for 10 hours and lift up to 50lbs, along with reliable transportation.
Full job description
The Assistant Manager is a critical part of the restaurant management team, ensuring we provide
exceptional service and delicious food in a clean, safe and welcoming environment. The Assistant
Manager will be responsible for performing all management duties including inventory, ordering,
scheduling, interviewing and supervising each shift they work. The Assistant Manager will work a variety
of shifts and will assist, train and coach team members in all positions to ensure an exceptional Guest
experience.
Key Duties and Responsibilities
Managing, monitoring, coaching and training team members to ensure operational execution.
Takes ownership in driving sales and repeat Guest visits.
Ensures Guest satisfaction through following the Six Service Standards and PLUS 1 as needed.
Completes weekly inventory duties alongside the General Manager.
Interviews candidates and provides hiring recommendations to General Manager or completes the hiring process for selected team members.
Applies progressive discipline and documents team members relations when needed to ensure company policies, procedures and values are upheld.
Works with General Manager to provide performance reviews and coaching to team members as necessary.
Places, checks in, and stores orders correctly and safely.
Enters invoices and receives orders in a timely manner.
Assists in the development of team members and shift leaders.
Writes team member schedules for GM review.
Assigns additional daily, weekly and monthly duties as needed.
Performs opening and closing managerial duties including readiness checklists and cash handling duties.
Handles Guest issues or conflicts and reports them to the General Manager immediately.
Placing daily orders as needed and actively engages in company communication through email and shift notes.
Leads as a standards bearer and promotes a culture of teamwork and caring.
Communicate effectively to the General Manager regarding essential information impacting the business.
Qualifications
Team player who works well with others.
Positive energy with strong desire to learn and grow.
Strong communication and leadership skills.
Other Requirements
Must be able to stand for up to 10 hours consecutively.
Must be able to lift up to 50lbs. Some lifting may be overhead.
Must have reliable transportation.
This job description includes essential functions and basic duties and is intended to provide guidelines for job expectations
and the employee's ability to perform the position described. It is not an exhaustive list of all functions, responsibilities, skills,
and abilities. Additional functions and requirements may be assigned by supervisors as deemed appropriate.
Related keywords
Restaurant ManagementInventory ControlStaff TrainingGuest ExperienceOperational ExecutionProgressive DisciplineSix Service StandardsShift ManagementHiringHospitality
About Southern Rock Restaurants | McAlister's Deli
Southern Rock Restaurants is proud to be a licensed franchise owner and operator of McAlister’s Deli Inc. and Dave’s Hot Chicken, two highly respected brands known for quality, hospitality, and bold flavors. With a people-first culture, Southern Rock focuses on developing talent, supporting franchise standards, and driving consistent performance across its locations. We have many values that guide our decisions, but the heart of our company is to be fun, inspiring, relentless – our team rocks every guest experience. Since our founding in May 2011, Southern Rock Restaurants has become one of the fastest growing franchise organizations in the United States, operating over 175 restaurants across 14 states. We were recognized by the Franchise Times as the Fastest Growing Franchisee in 2022 and ranked 48th on the ‘Franchise Times’ Restaurant 200.
Offices: 381 Mallory Station Rd, Suite 207, Franklin, Tennessee 37067, US
Southern Rock Restaurants is proud to be a licensed franchise owner and operator of McAlister’s Deli Inc. and Dave’s Hot Chicken, two highly respected brands known for quality, hospitality, and bold flavors. With a people-first culture, Southern Rock focuses on developing talent, supporting franchise standards, and driving consistent performance across its locations. We have many values that guide our decisions, but the heart of our company is to be fun, inspiring, relentless – our team rocks every guest experience. Since our founding in May 2011, Southern Rock Restaurants has become one of the fastest growing franchise organizations in the United States, operating over 175 restaurants across 14 states. We were recognized by the Franchise Times as the Fastest Growing Franchisee in 2022 and ranked 48th on the ‘Franchise Times’ Restaurant 200.
Offices: 381 Mallory Station Rd, Suite 207, Franklin, Tennessee 37067, US