Southern States Material Handling is more than just forklifts! With our flagship brands of Toyota and Raymond, we pride ourselves in successfully partnering with our customers to offer solutions that keep businesses runn…
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Southern States Material Handling is more than just forklifts! With our flagship brands of Toyota and Raymond, we pride ourselves in successfully partnering with our customers to offer solutions that keep businesses runn…
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Southern States Material Handling is more than just forklifts! With our flagship brands of Toyota and Raymond, we pride ourselves in successfully partnering with our customers to offer solutions that keep businesses runn…
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Southern States Material Handling is more than just forklifts! With our flagship brands of Toyota and Raymond, we pride ourselves in successfully partnering with our customers to offer solutions that keep businesses runn…
Skills: Parts sales, Inventory management, Customer service, Shipping and receiving, Data entry
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Field Service Mechanic / Technician Are you an automotive and/or diesel mechanic? Do you enjoy troubleshooting and maintaining equipment or vehicles? Do you enjoy working independently, but still want to be part of a tea…
Field Service Mechanic / Technician Are you an automotive and/or diesel mechanic? Do you enjoy troubleshooting and maintaining equipment or vehicles? Do you enjoy working independently, but still want to be part of a tea…
Field Service Mechanic / Technician Are you an automotive and/or diesel mechanic? Do you enjoy troubleshooting and maintaining equipment or vehicles? Do you enjoy working independently, but still want to be part of a tea…
Field Service Mechanic / Technician Are you an automotive and/or diesel mechanic? Do you enjoy troubleshooting and maintaining equipment or vehicles? Do you enjoy working independently, but still want to be part of a tea…
Field Service Mechanic / Technician Are you an automotive and/or diesel mechanic? Do you enjoy troubleshooting and maintaining equipment or vehicles? Do you enjoy working independently, but still want to be part of a tea…
Field Service Mechanic / Technician Are you an automotive and/or diesel mechanic? Do you enjoy troubleshooting and maintaining equipment or vehicles? Do you enjoy working independently, but still want to be part of a tea…
Field Service Mechanic / Technician Are you an automotive and/or diesel mechanic? Do you enjoy troubleshooting and maintaining equipment or vehicles? Do you enjoy working independently, but still want to be part of a tea…
Field Service Mechanic / Technician Are you an automotive and/or diesel mechanic? Do you enjoy troubleshooting and maintaining equipment or vehicles? Do you enjoy working independently, but still want to be part of a tea…
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Full-time
401(k) with company matching, Dental insurance, Health insurance, Vision insurance, Paid time off, Vacation
Posted 6d ago
~40 hrs/week
Responsibilities
The Service Advisor is responsible for growing new business and managing existing accounts by advising customers on material handling equipment maintenance and solutions. They will develop tailored proposals, negotiate contracts, and maintain long-term relationships to meet sales targets.
Requirements
Candidates should have at least 2 years of sales experience and proficiency in Microsoft Office. Strong communication, analytical, and problem-solving skills are required, along with a valid driver's license and the ability to travel up to 90% of the time.
Full job description
Southern States Material Handling is more than just forklifts! With our flagship brands of Toyota and Raymond, we pride ourselves in successfully partnering with our customers to offer solutions that keep businesses running! Specializing in new & used equipment, operator training, equipment rentals, fleet management, service & repair, and warehouse solutions, Southern States Material Handling solves problems.
As a Service Advisor you’ll : Contribute to making Southern States Material Handling a leader in the material handling industry by growing new business using both existing and prospective customer networks by advising best action to a customer’s material handling equipment to improve equipment availability through our maintenance programs! The Service Advisor also manages a portfolio of existing accounts with the goal of retention through attaining new preventative maintenance agreements and acquiring new business by presenting new customer solutions!
Come be a part of our Toyota & Raymond family!
Top of the Line Benefits!!
401(k) with company matching
Dental insurance
Health insurance
Vision Insurance
PTO and Vacation
Paid Holidays
Flexible Spending Account
Life Insurance
Tuition Reimbursement
What you Need:
Minimum Sales experience of 2 years preferred.
Proficient in Microsoft Office suite
Strong written, verbal, and interpersonal communication & presentation skills
Excellent analytical, problem-solving skills, and ability to multi-task
Ability to create presentations to entice and motivate customers.
Ability to generate new ideas and demonstrate creative thinking.
Commitment to excellent customer service
Superior attention to detail and accuracy
Knowledge of industrial powered equipment and the material handling industry a plus
Able to work efficiently with minimal guidance or supervision.
Must possess valid Driver’s License
Mon-Fri 8am – 5pm
Travel- Up to 90% within territory
Ability to lift, push and pull up to at least 20 pounds/55 pounds, occasionally/regularly
Ability to work on your feet for extended periods of time.
What you’ll do:
Learn Toyota/Raymond processes and gain a working knowledge of equipment lines and services.
Identify business opportunities at customer locations and make suggestions to customers about SSMH’s products and services.
Build and maintain successful long-term relationships with current and new customers through in person and virtual communications.
Develops tailored client proposals by working to identify customer pain points to provide best-in-class solutions.
Present information effectively driving client decisions to improve material handling equipment performance (preventative maintenance)
Capable negotiator. Clearly communicates goals, interests, and positions during discussions.
Develops strategies, techniques and tactics based on customer feedback and market environment.
Demonstrates creative thinking bringing original ideas.
Gain new service opportunities by making the appropriate “All levels of service presentation,” to customers; SM/PM/EC/TC contracts (monthly goals will be set per territory & based on UIO)
Work with analytics team to analyze current customer contracts and increase business.
Deliver and gain customer agreement to repair estimates.
Be present when new equipment is delivered increasing further solutions and maintenance program opportunities.
Improve over the counter parts sales by helping customers identify requirements (i.e., Forks, Seats, Tires, and Pallet Jacks)
Communicate and send leads to Parts Department for Consignment Opportunities
Develop leads for solutions/sales and rental departments.
Document all New Revenue in CRM database.
Meet and track sales account targets aligned with company objectives.
Stay abreast of industry knowledge to successfully develop all required leads.
SSMH is an equal opportunity employer. SSMH does not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. We are an inclusive organization and actively promote equality of opportunity for all with the right mix of talent, skills and potential.
SSMH is dedicated to delivering innovation, excellence, and top-notch customer service. We offer a competitive salary, comprehensive benefits, and a pleasant and challenging working environment for our team while being committed to growing talent and skill to help our Associates achieve their career goals.
We are a single source SOLUTION for new and used Material Handling equipment.
Industry
Machinery Manufacturing
Company size
501-1,000 employees
Founded
1952
Headquarters
Tampa, FL
LinkedIn followers
6,075
For over 70 years we have helped customers in Florida and Georgia gain a competitive advantage. Southern States Material Handling offers a full line of material handling products proudly assembled in the United States; including forklifts, reach trucks, order pickers, pallet jacks, container handlers, automated guided vehicles, tow tractors, floor cleaning equipment, and aerial work platforms, along with fleet management services and advanced automation engineering and design. Our commitment to quality, reliability, and customer satisfaction, the hallmark of the Toyota Production System, extends to all of our Florida and Georgia branches as well as throughout more than 230 Toyota Material Handling locations across North America.
Offices: 115 S. 78th St., Tampa, FL 33619, US · 11000 Palmbay Drive, Orlando, FL 32824, US · 5300 Shad Rd, Jacksonville, Florida 32257, US · 4700 Pio Nono Ave., Macon, GA 31206, US · 1865 Business Parkway, Valdosta, GA 31601, US
Forklift Sales and ServiceAerial Lift Sales and ServiceForklift Parts and Lift Equipment PartsIndustrial EquipmentMaterial HandlingForklift Operator TrainingWarehouse Planning and ProductsLift TrucksWarehousingand Fleet Management
We are a single source SOLUTION for new and used Material Handling equipment.
Industry
Machinery Manufacturing
Company size
501-1,000 employees
Founded
1952
Headquarters
Tampa, FL
LinkedIn followers
6,075
For over 70 years we have helped customers in Florida and Georgia gain a competitive advantage. Southern States Material Handling offers a full line of material handling products proudly assembled in the United States; including forklifts, reach trucks, order pickers, pallet jacks, container handlers, automated guided vehicles, tow tractors, floor cleaning equipment, and aerial work platforms, along with fleet management services and advanced automation engineering and design. Our commitment to quality, reliability, and customer satisfaction, the hallmark of the Toyota Production System, extends to all of our Florida and Georgia branches as well as throughout more than 230 Toyota Material Handling locations across North America.
Offices: 115 S. 78th St., Tampa, FL 33619, US · 11000 Palmbay Drive, Orlando, FL 32824, US · 5300 Shad Rd, Jacksonville, Florida 32257, US · 4700 Pio Nono Ave., Macon, GA 31206, US · 1865 Business Parkway, Valdosta, GA 31601, US
Forklift Sales and ServiceAerial Lift Sales and ServiceForklift Parts and Lift Equipment PartsIndustrial EquipmentMaterial HandlingForklift Operator TrainingWarehouse Planning and ProductsLift TrucksWarehousingand Fleet Management