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About Us Sophos is a cybersecurity leader defending 600,000 organizations globally with an AI-driven platform and expert-led services. Sophos meets organizations wherever they are in their security maturity and grows wit…
Skills: German language, English language, Customer service, Order processing, Salesforce
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The Sales Assistant provides global process support for inbound business and assists commercial account managers, partners, and distributors with quotes and deal registration. They also ensure accurate CRM updates and maintain efficient communication with partners using internal sales platforms.
Candidates must be fluent in German and English and possess up to 2 years of relevant customer service or order processing experience. Strong organizational skills, proficiency in CRM systems like Salesforce, and a proactive approach to customer service are required.
Sophos is a cybersecurity leader defending 600,000 organizations globally with an AI-driven platform and expert-led services. Sophos meets organizations wherever they are in their security maturity and grows with them to defeat cyberattacks. Its solutions combine machine learning, automation, and real-time threat intelligence with frontline human expertise from Sophos X-Ops to deliver advanced, 24/7 threat monitoring, detection, and response.
Sophos offers industry-leading managed detection and response (MDR) alongside a comprehensive portfolio of cybersecurity technologies — including endpoint, network, email, and cloud security, extended detection and response (XDR), identity threat detection and response (ITDR), and next-gen SIEM. Together with expert advisory services, these capabilities help organizations proactively reduce risk and respond faster, with the visibility and scalability needed to stay ahead of evolving threats.
Sophos goes to market with a global partner ecosystem, including Managed Service Providers (MSPs), Managed Security Service Providers (MSSPs), resellers and distributors, marketplace integrations, and cyber risk partners, giving organizations the flexibility to choose trusted relationships when securing their business. Sophos is headquartered in Oxford, U.K. More information is available at www.sophos.com.
The Sales Assistant - Commercial Sales provides global process support for inbound business and supports customers within the company size 1–100 employees, assisting Commercial Account Managers, partners and distributors with quotes, Deal Registration handling, discretionary discounting, mid-term upgrades, licensing support and other sales related activities.
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At Sophos, we believe in the power of diverse perspectives to fuel innovation. Research shows that candidates sometimes hesitate to apply if they don't check every box in a job description. We challenge that notion. Your unique experiences and skills might be exactly what we need to enhance our team. Don't let a checklist hold you back – we encourage you to apply.
· Sophos operates a remote-first working model, making remote work the primary option for most employees. However, some roles may necessitate a hybrid approach. While we are a remote first organization, applicants must have legal authorization to work in the jurisdiction where the position is posted, without requiring employer sponsorship.
· Our people – we innovate and create, all of which are accompanied by a great sense of fun and team spirit
· Employee-led diversity and inclusion networks that build community and provide education and advocacy
· Annual charity and fundraising initiatives and volunteer days for employees to support local communities
· Global employee sustainability initiatives to reduce our environmental footprint
· Global fitness and trivia competitions to keep our bodies and minds sharp
· Global wellbeing days for employees to relax and recharge
· Monthly wellbeing webinars and training to support employee health and wellbeing
We’re proud of the diverse and inclusive environment we have at Sophos, and we’re committed to ensuring equality of opportunity. We believe that diversity, combined with excellence, builds a better Sophos, so we encourage applicants who can contribute to the diversity of our team. All applicants will be treated in a fair and equal manner and in accordance with the law regardless of gender, sex, gender reassignment, marital status, race, religion or belief, color, age, military veteran status, disability, pregnancy, maternity or sexual orientation. We want to give you every opportunity to show us your best self, so if there are any adjustments we could make to the recruitment and selection process to support you, please let us know.
If you choose to explore an opportunity, and subsequently share your CV or other personal details with Sophos, these details will be held by Sophos for 12 months in accordance with our Privacy Policy and used by our recruitment team to contact you regarding this or other relevant opportunities at Sophos. If you would like Sophos to delete or update your details at any time, please follow the steps set out in the Privacy Policy describing your individual rights. For more information on Sophos’ data protection practices, please consult our Privacy Policy Cybersecurity as a Service Delivered | Sophos
Sophos, a global cybersecurity leader, defends more than 625,000 organizations worldwide with Sophos Fusion, the industry's first and most complete AI-native cybersecurity defense system: a single, connected architecture where every control point operates as one. Powered by agentic AI and elite human expertise, Sophos detects, investigates, and neutralizes threats before they become business-disrupting events. Working alongside a global ecosystem of managed service providers, resellers, and technology partners, Sophos compounds intelligence from every threat encountered and every environment defended to make every customer's defense stronger than the last. More information is available at www.sophos.com.
Offices: The Pentagon, Abingdon Science Park, Abingdon, Oxfordshire OX14 3YP, GB
Sophos, a global cybersecurity leader, defends more than 625,000 organizations worldwide with Sophos Fusion, the industry's first and most complete AI-native cybersecurity defense system: a single, connected architecture where every control point operates as one. Powered by agentic AI and elite human expertise, Sophos detects, investigates, and neutralizes threats before they become business-disrupting events. Working alongside a global ecosystem of managed service providers, resellers, and technology partners, Sophos compounds intelligence from every threat encountered and every environment defended to make every customer's defense stronger than the last. More information is available at www.sophos.com.
Offices: The Pentagon, Abingdon Science Park, Abingdon, Oxfordshire OX14 3YP, GB
