We’re Sonesta International Hotels. The 8th largest hotel company in the U.S.—and growing fast. An epic blend of full-service and focused hotels in major cities, Sonesta’s uniquely diverse portfolio of owned, managed, an…
We’re Sonesta International Hotels. The 8th largest hotel company in the U.S.—and growing fast. An epic blend of full-service and focused hotels in major cities, Sonesta’s uniquely diverse portfolio of owned, managed, an…
We’re Sonesta International Hotels. The 8th largest hotel company in the U.S.—and growing fast. An epic blend of full-service and focused hotels in major cities, Sonesta’s uniquely diverse portfolio of owned, managed, an…
We’re Sonesta International Hotels. The 8th largest hotel company in the U.S.—and growing fast. An epic blend of full-service and focused hotels in major cities, Sonesta’s uniquely diverse portfolio of owned, managed, an…
Skills: Sales strategy, Revenue management, Account management, Budgeting, Team leadership
We’re Sonesta International Hotels. The 8th largest hotel company in the U.S.—and growing fast. An epic blend of full-service and focused hotels in major cities, Sonesta’s uniquely diverse portfolio of owned, managed, an…
We’re Sonesta International Hotels. The 8th largest hotel company in the U.S.—and growing fast. An epic blend of full-service and focused hotels in major cities, Sonesta’s uniquely diverse portfolio of owned, managed, an…
We’re Sonesta International Hotels. The 8th largest hotel company in the U.S.—and growing fast. An epic blend of full-service and focused hotels in major cities, Sonesta’s uniquely diverse portfolio of owned, managed, an…
We’re Sonesta International Hotels. The 8th largest hotel company in the U.S.—and growing fast. An epic blend of full-service and focused hotels in major cities, Sonesta’s uniquely diverse portfolio of owned, managed, an…
Skills: Night audit, Front desk operations, Accounting, Revenue balancing, Customer service
Philadelphia, Pennsylvania, United States · On-site
Entry level
We’re Sonesta International Hotels. The 8th largest hotel company in the U.S.—and growing fast. An epic blend of full-service and focused hotels in major cities, Sonesta’s uniquely diverse portfolio of owned, managed, an…
We’re Sonesta International Hotels. The 8th largest hotel company in the U.S.—and growing fast. An epic blend of full-service and focused hotels in major cities, Sonesta’s uniquely diverse portfolio of owned, managed, an…
We’re Sonesta International Hotels. The 8th largest hotel company in the U.S.—and growing fast. An epic blend of full-service and focused hotels in major cities, Sonesta’s uniquely diverse portfolio of owned, managed, an…
Skills: Food and beverage management, Team leadership, Customer service, Budget management, Revenue management
We’re Sonesta International Hotels. The 8th largest hotel company in the U.S.—and growing fast. An epic blend of full-service and focused hotels in major cities, Sonesta’s uniquely diverse portfolio of owned, managed, an…
Skills: Food service, Customer service, POS system operation, Cash handling, Menu knowledge
We’re Sonesta International Hotels. The 8th largest hotel company in the U.S.—and growing fast. An epic blend of full-service and focused hotels in major cities, Sonesta’s uniquely diverse portfolio of owned, managed, an…
We’re Sonesta International Hotels. The 8th largest hotel company in the U.S.—and growing fast. An epic blend of full-service and focused hotels in major cities, Sonesta’s uniquely diverse portfolio of owned, managed, an…
We’re Sonesta International Hotels. The 8th largest hotel company in the U.S.—and growing fast. An epic blend of full-service and focused hotels in major cities, Sonesta’s uniquely diverse portfolio of owned, managed, an…
We’re Sonesta International Hotels. The 8th largest hotel company in the U.S.—and growing fast. An epic blend of full-service and focused hotels in major cities, Sonesta’s uniquely diverse portfolio of owned, managed, an…
We’re Sonesta International Hotels. The 8th largest hotel company in the U.S.—and growing fast. An epic blend of full-service and focused hotels in major cities, Sonesta’s uniquely diverse portfolio of owned, managed, an…
Burlington, Massachusetts, United States · On-site
$22/hr–$31/hr
Mid level
We’re Sonesta International Hotels. The 8th largest hotel company in the U.S.—and growing fast. An epic blend of full-service and focused hotels in major cities, Sonesta’s uniquely diverse portfolio of owned, managed, an…
Skills: Building maintenance, Plumbing, Carpentry, Electrical maintenance, HVAC maintenance
We’re Sonesta International Hotels. The 8th largest hotel company in the U.S.—and growing fast. An epic blend of full-service and focused hotels in major cities, Sonesta’s uniquely diverse portfolio of owned, managed, an…
Skills: Building maintenance, Preventative maintenance, HVAC systems, Plumbing, Electrical systems
We’re Sonesta International Hotels. The 8th largest hotel company in the U.S.—and growing fast. An epic blend of full-service and focused hotels in major cities, Sonesta’s uniquely diverse portfolio of owned, managed, an…
Skills: Sanitization, Dishwashing, Kitchen Cleaning, Chemical Handling, Equipment Maintenance
Sign up with Clera and we'll reach out the moment a role actually fits you — no more spraying applications into the void.
$80k–$92k/yr
Full-time
Medical Insurance, Dental Insurance, Vision Insurance, Health Savings Account With Company Match, 401(k) Retirement Plan With Company Match, Paid Vacation
Posted 13d ago
~40 hrs/week
Responsibilities
The Human Resources Manager oversees daily HR operations, including recruitment, compensation, and employee relations, to support business success. They are responsible for maintaining legal compliance and driving the company's culture of caring across the property.
Requirements
The ideal candidate is an achievement-oriented leader with a passion for building and motivating teams. They must be capable of managing diverse HR functions and influencing employees to perform to the highest standards.
Full job description
We’re Sonesta International Hotels. The 8th largest hotel company in the U.S.—and growing fast.
An epic blend of full-service and focused hotels in major cities, Sonesta’s uniquely diverse portfolio of owned, managed, and franchised properties makes us everywhere you want to be. Driven by the human side of hospitality, we deliver service with passion, loyalty with purpose, and experiences that truly connect.
Together We Thrive—bringing quality, value, and amazing hospitality to every guest, every stay, across 1000+ properties in eight countries and counting.
Job Description Summary
The Human Resources Manager sets the tone for Sonesta’s Culture of Caring. We expect leaders to focus on creating amazing moments for guests and team members and dig deep to find ways to create success for their team.
The Human Resources Manager carries out the daily activities of the Human Resource department and deliver HR services that meet or exceed the needs of employees and enable business success; as well as maintains compliance with all applicable laws, regulations and operating procedures.
This role’s primary responsibility is to drive results through their entire department. The Human Resources Manager will be responsible for assisting with the oversight of recruitment, total compensation, training and development, employee relations, labor relations, leave management, reward and recognition, health and safety and performance management.
Sonesta managers are charged with providing strategic vision, ensuring tactical execution, and actively managing their department to achieve the company’s revenue and profitability goals and objectives.
The ideal candidate has a passion for building and motivating teams that achieve results. Sonesta managers are guest-focused (both internal and external), achievement-oriented leaders.
Job Description
Identify, recruit, and make recommendations for hiring all non-exempt candidates. Assist Human Resources Director in the hiring process for all exempt positions. Screen, interview, coordinate background checks/references, and process applicable paperwork for all candidates. • Work with department heads to anticipate and plan for upcoming staffing needs and related budgets. • Document outreach efforts and effectively recruit to attract a diverse candidate pool to ensure implementation and monitoring of Affirmative Action goals. • Plan, direct, and coordinate HRIS activities of the hotel to maximize the use of human resources. Maintain the HRIS data integrity and work with department managers and HR team to enter and process data via both electronic and paper processes. • Ensure employee files contain required employment paperwork, proper performance management documentation, and files are properly maintained and secured for the required length of time. • Represent Human Resources at the property Safety Committee; help to identify ways to create awareness of the importance of safety in the workplace and decrease accident frequency and severity. • Assist in the management of associate leave claims (FMLA, Personal, Worker’s Compensation, etc.) to ensure appropriate employee care, manage costs and track time off. • Provide required documentation in response to unemployment claims. Participate in unemployment hearings as needed. Ensure that paperwork is complete, and that documentation is thorough, so the company’s position can be legally and effectively represented. • Support and administer effective employee relations programs. Assist in the research and investigation of non-exempt workplace issues to discover facts, identify potential liability to the Company, document and facilitate resolution. Support and promote the Employee Resolution process. Identify themes and solutions to re-occurring issues. • Assist in planning of employee events, update bulletin boards and monitors and assist in creating annual employee engagement activities calendar. • Oversee onboarding of non-exempt employees and the HR orientation program for employees to receive the appropriate new hire training to successfully perform their job. Ensure coordination and facilitation of new hire orientation program and attendance by all new hires with the participation of the leadership team in training programs. • Strategy and Planning o Ensure that company hiring standards, laws and applicable regulations are followed in the application, hiring and selection process. o Ensure compliance with procedures for accessing, reviewing, and auditing employee files. o Communicate property rules and regulations via the employee handbook and code of conduct. o Ensure all safety and security policies are communicated to employees on a regular basis. o Assist with ensuring all annual compliance trainings have been completed, as well as any start or local required trainings. o Work with Corporate Training Partner to schedule and execute required annual training. • Financial Management: o Help control labor costs and expenses. o Support the Payroll staff in the completion of timely and accurate processing of bi-weekly payroll for all hotel employees. o Help manage staffing levels to ensure that operational needs and financial objectives are met. • Managing your Team o Facilitate effective training and development programs for employees which may include programs such as new brand initiatives, guest service training, the progressive discipline process, performance management process, and related management programs and initiatives. o Responsible for monitoring, measuring, and recognizing performance of team members who directly report to the role and indirect roles. o Support, comply and promote company initiative, policies and guidelines. o Handle employee issues in a professional and timely manner. • Leading with Passion o Responsible for ensuring success through the eyes of employees, guests, and owners. o Utilize and collaborate with resources across different departments and corporate office. o Capable of influencing employees to perform to their highest standard and establishing a trusting environment to enrich the culture. o Focus on the mission and well-being of the department, hotel, and company as a whole. o Lead by example and operate with integrity and respect.
Additional Job Information/Anticipated
Pay Range
$80,000-$92,000 - Base pay offered may vary depending on various factors including but not limited to job related knowledge, skills and job specific experience/overall experience.
Benefits
Sonesta recognizes that benefits play a vital role in helping ensure the health and financial security of employees and their families. We offer a variety of benefits to our employees including:
Medical, Dental and Vision Insurance
Health Savings Account with Company Match
401(k) Retirement Plan with Company Match
Paid Vacation and Sick Days
Sonesta Hotel Discounts
Educational Assistance
Paid Parental Leave
Company Paid Life Insurance
Company Paid Short Term and Long Term Disability Insurance
Various Employee Perks and Discounts
Hospital Indemnity
Critical Illness Insurance
Accident Insurance
Sonesta is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status or other characteristics protected by law.
Upon submitting your application, please ensure you complete a full application in addition to attaching a resume. Incomplete applications received will not be considered.
Sonesta is now the 8th largest hotel company in the US, with 13 brands that consist of 1100 hotels, 100K+ rooms across three continents and include The Royal Sonesta, The James Hotels, Classico Collection by Sonesta, Sonesta Hotels & Resorts, MOD Collection by Sonesta, Sonesta Select, Sonesta ES Suites, Sonesta Simply Suites, Red Lion Hotels, Inns & Suites by Sonesta, Signature Inn by Sonesta, Americas Best Value Inn by Sonesta and Canadas Best Value Inn by Sonesta.
With the growth of the company, we have also expanded our award-winning guest loyalty program – Sonesta Travel Pass. Offering guests a variety of travel experiences, free nights, value added perks, points that can be redeemed at any of Sonesta's hotels.
Sprung from the classic hoteliers of the mid-20th century, Sonesta is a collection of hotels, resorts, suites and cruises enjoys a rich history celebrating over 85 years in hospitality. When savvy travelers stay in one of our locations throughout the world, they are treated to a genuine experience, reflective of the culture and personality of the destination. Guests are always delighted to find that we have let the outside culture in!
As one of the original hoteliers in the United States, Sonesta has a solid understanding of what drives the passion for travel – service, beautiful surroundings and an unmatched destination experience delivered with style. It’s our employees who deliver on this promise with integrity and passion, ensuring our future will be as strong as our past.
Discover what you have been missing at Sonesta. Join us. We can’t wait to meet you.
Offices: 400 Centre St, Newton, Massachusetts 02458, US
Integrity. Authenticity. Quality. Concern. These four cornerstones keep the Sonesta family of hotelsguestsemployees and communities strong. We invite you to experience our Culture of Caring for yourself.LifestyleLeisureHospitalityHotelAsset ManagementReal EstateEvents
Sonesta is now the 8th largest hotel company in the US, with 13 brands that consist of 1100 hotels, 100K+ rooms across three continents and include The Royal Sonesta, The James Hotels, Classico Collection by Sonesta, Sonesta Hotels & Resorts, MOD Collection by Sonesta, Sonesta Select, Sonesta ES Suites, Sonesta Simply Suites, Red Lion Hotels, Inns & Suites by Sonesta, Signature Inn by Sonesta, Americas Best Value Inn by Sonesta and Canadas Best Value Inn by Sonesta.
With the growth of the company, we have also expanded our award-winning guest loyalty program – Sonesta Travel Pass. Offering guests a variety of travel experiences, free nights, value added perks, points that can be redeemed at any of Sonesta's hotels.
Sprung from the classic hoteliers of the mid-20th century, Sonesta is a collection of hotels, resorts, suites and cruises enjoys a rich history celebrating over 85 years in hospitality. When savvy travelers stay in one of our locations throughout the world, they are treated to a genuine experience, reflective of the culture and personality of the destination. Guests are always delighted to find that we have let the outside culture in!
As one of the original hoteliers in the United States, Sonesta has a solid understanding of what drives the passion for travel – service, beautiful surroundings and an unmatched destination experience delivered with style. It’s our employees who deliver on this promise with integrity and passion, ensuring our future will be as strong as our past.
Discover what you have been missing at Sonesta. Join us. We can’t wait to meet you.
Offices: 400 Centre St, Newton, Massachusetts 02458, US
Integrity. Authenticity. Quality. Concern. These four cornerstones keep the Sonesta family of hotelsguestsemployees and communities strong. We invite you to experience our Culture of Caring for yourself.LifestyleLeisureHospitalityHotelAsset ManagementReal EstateEvents