Markham, Ontario, Canada · On-site
$19/hr–$20/hr
We’re Sonesta International Hotels. The 8th largest hotel company in the U.S.—and growing fast. An epic blend of full-service and focused hotels in major cities, Sonesta’s uniquely diverse portfolio of owned, managed, an…
Skills: Guest Relations, Front Desk Operations, Cash Handling, Reservation Management, Upselling
Sign up with Clera and we'll reach out the moment a role actually fits you — no more spraying applications into the void.
The Guest Service Agent manages front desk operations, including guest registration, room assignments, and processing financial transactions. They serve as the primary point of contact for guests to ensure high service standards and operational efficiency.
A high school diploma is required, with previous hotel or retail customer service experience preferred. Candidates must be able to perform physical tasks, hold a valid driver's license, and obtain ServSafe and TIPS certifications.
We’re Sonesta International Hotels.
The 8th largest hotel company in the U.S.—and growing fast.
An epic blend of full-service and focused hotels in major cities, Sonesta’s uniquely diverse portfolio of owned, managed, and franchised properties makes us everywhere you want to be. Driven by the human side of hospitality, we deliver service with passion, loyalty with purpose, and experiences that truly connect.
Together We Thrive—bringing quality, value, and amazing hospitality to every guest, every stay, across 1000+ properties in eight countries and counting.
Job Description Summary
The Guest Services Agent (GSA) is responsible for consistently delivering results that contribute to the mission and overall success of the hotel by accomplishing performance objectives covering the front desk and is support for the Operations Manager. The GSA serves as the point person with regard to the Front Desk technology systems and in-house guest relations during their shift. The GSA is first point of contact and therefore represents the brand as all guests enter the hotel.Job Description
DUTIES AND RESPONSIBILITIES:
QUALIFICATIONS AND REQUIREMENTS:
Additional Job Information/Anticipated
Pay Range
Pay Range $19-$20. Based pay offered may vary depending on various factors including but not limited to job related knowledge, skills and job specific experience/overall experience.
Benefits
Sonesta recognizes that benefits play a vital role in helping ensure the health and financial security of employees and their families. We offer a variety of benefits to our employees including:
Sonesta is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status or other characteristics protected by law.
Upon submitting your application, please ensure you complete a full application in addition to attaching a resume. Incomplete applications received will not be considered.
A great place to stay at a great price - Sonesta ES Suites Toronto Markham
Sonesta ES Suites Toronto will make your stay surprisingly different by combining affordability and convenience. Conveniently located near downtown Toronto and less than 30 minutes from Toronto International Airport, our hotel provides easy access to numerous attractions and businesses. Explore the Canadian Museum of Indian Civilization, Pomona Mills Park, Richmond Hill Dunlap Observatory, IBM Canada and CGI Software. Our spacious suites offer multiple bedrooms, fully equipped kitchens, complimentary on-site laundry machines and free Wi-Fi. At Sonesta ES Suites Toronto Markham, we'll go out of our way to ensure your comfort and relaxation.
Offices: 355 S Park Rd, Vaughan, Ontario L3T, CA
View all jobs at Sonesta ES Suites Toronto MarkhamA great place to stay at a great price - Sonesta ES Suites Toronto Markham
Sonesta ES Suites Toronto will make your stay surprisingly different by combining affordability and convenience. Conveniently located near downtown Toronto and less than 30 minutes from Toronto International Airport, our hotel provides easy access to numerous attractions and businesses. Explore the Canadian Museum of Indian Civilization, Pomona Mills Park, Richmond Hill Dunlap Observatory, IBM Canada and CGI Software. Our spacious suites offer multiple bedrooms, fully equipped kitchens, complimentary on-site laundry machines and free Wi-Fi. At Sonesta ES Suites Toronto Markham, we'll go out of our way to ensure your comfort and relaxation.
Offices: 355 S Park Rd, Vaughan, Ontario L3T, CA
View all jobs at Sonesta ES Suites Toronto Markham