Parañaque, Metro Manila, Philippines · On-site
The Manager for VIP Relations leads shift operations for the Online Gaming VIP/Player Development team, ensuring all VIP activities are accurately documented, compliant, and audit-ready. The role supervises the team, rev…
Skills: Team Supervision, VIP Customer Management, Operations Control, CRM Systems, Player Analytics
Quezon City, Metro Manila, Philippines · On-site
Support the execution of brand marketing campaigns, promotions, and activations across the resort Ensure all campaign requirements are delivered accurately, completely, and within agreed timelines Maintain strong coordin…
Skills: Brand Marketing, Campaign Execution, Stakeholder Coordination, Quality Control, Communications Strategy
Parañaque, Metro Manila, Philippines · On-site
POSITION SUMMARY The Assistant Manager for AMLA will act as a Shared Services Lawyer for Solaire Entertainment City and Solaire North and will provide centralized legal support for Anti-Money Laundering (AML) compliance,…
Skills: AML Compliance, Counterparty Due Diligence, Contract Compliance, Regulatory Interpretation, Know-Your-Employee (KYE)
Parañaque, Metro Manila, Philippines · On-site
POSITION SUMMARY Knowledgeable in all aspects of laundry operation. Can perform different tasks such as Guest Washer, Dry Cleaner, Checker, Presser, etc. Relieves all position whenever it is needed. Report on time, neatl…
Skills: Laundry Operation, Dry Cleaning, Pressing, Fabric Sorting, Equipment Maintenance
Parañaque, Metro Manila, Philippines · On-site
Role Objective Manage assigned kitchen operation as an independent profit center. Ensure maximum guest satisfaction consistent with Solaire standards. Plan, organize, direct, and control kitchen operations and administra…
Skills: Japanese Cuisine, Kitchen Management, Omakase, Sushi, Teppanyaki
Parañaque, Metro Manila, Philippines · On-site
The Hygiene Supervisor validates, verifies and ensures effective implementation of Solaire’s Integrated Food Safety System in Food and Beverage Pantries, Loading dock, Main Food Warehouse and Housekeeping Pantries. Overa…
Skills: Food Safety Management, HACCP, ISO 22000, Laboratory Testing, Vendor Food Safety Control
Parañaque, Metro Manila, Philippines · On-site
Payment Operations & Reconciliation Process, verify, and monitor player deposits and withdrawals via e-wallets (e.g. GCash, Maya), bank transfers, OTC channels, and PSPs. Ensure payment account details match registered p…
Skills: Payment Reconciliation, Fraud Monitoring, AML Compliance, Risk Management, Transaction Analysis
Parañaque, Metro Manila, Philippines · On-site
Enhanced Due Diligence (EDD) Investigations Conduct thorough reviews of high-risk customers, including Politically Exposed Persons (PEPs), sanctioned individuals, foreign players, and customers with adverse media hits. R…
Skills: Enhanced Due Diligence, KYC, AML Compliance, Sanctions Screening, Source of Wealth Analysis
Quezon City, Metro Manila, Philippines · On-site
Support the implementation and maintenance of the resort’s service quality assurance program across operational areas. Conduct regular service audits, inspections, and observations to monitor compliance with established …
Skills: Service Quality Assurance, Service Auditing, Compliance Monitoring, KPI Tracking, Data Analysis
Quezon City, Metro Manila, Philippines · On-site
Plan, direct and facilitate the conduct of research, data gathering, evaluation and analysis of Hotel Operations' competencies to facilitate certification, enhancement and development. Oversee, design strategies, set dir…
Skills: Training Development, Hotel Operations, Competency Mapping, Budget Management, Leadership
Parañaque, Metro Manila, Philippines · On-site
Assist coded patrons and provide a high standard of customer service in order to generate repeat visitation. Anticipate customers' needs and concerns to ensure maximum guest satisfaction. Strategize and plan in order to …
Skills: Customer Relationship Management, Strategic Planning, Guest Services, Cross-selling, Conflict Resolution
Quezon City, Metro Manila, Philippines · On-site
Responsible in taking guests’ food and beverage orders and provide their selections timely and efficiently RequirementsFood & beverage service working experience Vocational Diploma/Short Course Certificate or Bachelor's/…
Skills: Food and Beverage Service, Guest Relations, Order Taking, English Communication, Professional Grooming
Parañaque, Metro Manila, Philippines · On-site
DUTIES AND RESPONSIBILITIES Supervise and mentor Exec VIP Support Reps to ensure high-quality service delivery and achievement of KPIs. Monitor VIP players’ activity, preferences, and feedback to proactively address thei…
Skills: Customer Focus, Relationship Building, Communication Skills, Problem-Solving, Data Analysis
Parañaque, Metro Manila, Philippines · On-site
POSITION SUMMARY We are looking for a passionate and experienced Creative Manager to lead the development and execution of high-impact creative projects across multiple platforms. This role is responsible for ensuring al…
Skills: Creative Direction, Team Leadership, Visual Art Direction, Adobe Creative Cloud, AI Design Tools
Jing'an District, Shanghai, China · On-site
The Hotel Sales Manager – China will be entrusted with the comprehensive responsibility of achieving defined sales targets and revenue objectives within the Chinese market. This role demands a strategic and results-orien…
Skills: Sales Management, Lead Generation, Negotiation, Market Analysis, Strategic Planning
Parañaque, Metro Manila, Philippines · On-site
We are seeking an enthusiastic and motivated HR Intern to support our HR department with a variety of administrative and HR-related tasks. These includes answering phones, organizing files, assisting with ad-hoc team pro…
Skills: Administrative Support, File Organization, Schedule Management, Correspondence Handling, Record Maintenance
Parañaque, Metro Manila, Philippines · On-site
Welcoming customers and helping them in taking orders while courteously addressing their inquiries. Preparing and serving food and drinks following standard guidelines. Keeping all assigned areas clean and organized. May…
Skills: Customer Service, Order Taking, Food Preparation, Beverage Service, Complaint Handling
Parañaque, Metro Manila, Philippines · On-site
Train, supervise, and work with all cook and culinary staff** to prepare, cook, and present food according to hotel standard recipes to create quality food products. Responsible for multiple culinary work stations**, ens…
Skills: Culinary Arts, Kitchen Management, Food Safety, Menu Design, Staff Supervision
Parañaque, Metro Manila, Philippines · On-site
Position Summary The Technical Supervisor oversees and coordinates the technical operations within a project or department. They lead technical teams, ensure the proper functioning and maintenance of equipment, troublesh…
Skills: Technical Supervision, Production Management, Live Streaming, Video Switching, Camera Framing
Parañaque, Metro Manila, Philippines · On-site
Position Summary The Lighting Specialist designs, installs, and operates lighting setups to enhance the visual impact of productions. They work closely with creative teams to achieve desired moods and effects, ensure equ…
Skills: Lighting Design, Lighting Installation, Lighting Operation, Troubleshooting, Live Streaming
Sign up with Clera and we'll reach out the moment a role actually fits you — no more spraying applications into the void.
Leads shift operations for the Online Gaming VIP team, ensuring all player activities are documented, compliant, and audit-ready. Supervises the team in managing VIP cases, processing comps and credits, and coordinating high-end hospitality requests.
Requires a Bachelor's degree in Business Administration, Marketing, or a related field. Candidates must have 3-5 years of VIP handling experience in online gaming or integrated resorts, including 2-3 years in a supervisory role.
The Manager for VIP Relations leads shift operations for the Online Gaming VIP/Player Development team, ensuring all VIP activities are accurately documented, compliant, and audit-ready. The role supervises the team, reviews player records, comp requests, and disputes, and ensures proper escalation of high-risk cases. It maintains strict control over logging, comp, and credit processes, ensures timely handling of VIP concerns, and supports seamless shift handovers. Financial approvals beyond authority are escalated to the Sr. Manager.
Step into a world of indulgence at the premier integrated resort in Manila,.
Solaire Resort Entertainment City is the first integrated destination resort on a 8.3 hectare site in Manila’s Entertainment City, which boasts 800 luxurious resort-style accommodations in two distinctive towers, extensive dining options, impressive gaming facilities and state of the art lyric theatre that has changed the way people view resort casinos in Manila. Solaire Resort North is the second Solaire-branded property in the Philippines. It is situated on a 1.5-hectare land in the heart of Quezon City, the largest city of Metro Manila, and is the first and only luxury 5-star property of its kind. The 38-storey property has 4 gaming levels for mass and VIPs across approximately 13,000 square meters, 530 guest rooms and suites, dining options ranging from casual cafes, signature restaurants, to premium bars and lounges. It also has impressive MICE facilities with an expansive 1,800 sqm pillarless grand ballroom that can accommodate more than 1,600 guests at theatre-style seating and divided into 3 event halls. A 1,400-square meter state-of-the-art health club with a high-end gym and expansive spa, an outdoor swimming pool with a kids’ waterpark, and a fun-filled indoor Kids’ Club. Solaire offers unique experience of comfort, elegance and luxury, all underlined by the staff’s unparalleled warm Filipino hospitality.
Offices: 1 Asean Avenue, Entertainment City, Paranaque, Metro Manila Philippines 1701, PH · 1 Solaire Drive, Vertis North, Quezon City, 1105, PH
Step into a world of indulgence at the premier integrated resort in Manila,.
Solaire Resort Entertainment City is the first integrated destination resort on a 8.3 hectare site in Manila’s Entertainment City, which boasts 800 luxurious resort-style accommodations in two distinctive towers, extensive dining options, impressive gaming facilities and state of the art lyric theatre that has changed the way people view resort casinos in Manila. Solaire Resort North is the second Solaire-branded property in the Philippines. It is situated on a 1.5-hectare land in the heart of Quezon City, the largest city of Metro Manila, and is the first and only luxury 5-star property of its kind. The 38-storey property has 4 gaming levels for mass and VIPs across approximately 13,000 square meters, 530 guest rooms and suites, dining options ranging from casual cafes, signature restaurants, to premium bars and lounges. It also has impressive MICE facilities with an expansive 1,800 sqm pillarless grand ballroom that can accommodate more than 1,600 guests at theatre-style seating and divided into 3 event halls. A 1,400-square meter state-of-the-art health club with a high-end gym and expansive spa, an outdoor swimming pool with a kids’ waterpark, and a fun-filled indoor Kids’ Club. Solaire offers unique experience of comfort, elegance and luxury, all underlined by the staff’s unparalleled warm Filipino hospitality.
Offices: 1 Asean Avenue, Entertainment City, Paranaque, Metro Manila Philippines 1701, PH · 1 Solaire Drive, Vertis North, Quezon City, 1105, PH
