Greet arriving guests at the designated airport arrival area and escort them to their assigned vehicles or waiting areas. Monitor flight statuses for both arrivals and departures accurately and provide timely updates to …
Ensure the efficient conduct of table games according to established policies and procedures while maintaining game security and integrity. Provide high-quality service to manage patron expectations. Deal assigned games …
Assist in sourcing casino promotional items and giveaways, mostly imported merchandise. Process purchase requisitions and purchase orders in accordance with company policies. Coordinate with suppliers, and logistics for …
Overall Job Responsibilities Reports directly to the Guest Service Supervisor on matters related to guest relations and guest services. Serves as the Hotel’s primary guest relations representative in the lobby for both B…
• Ensure smooth operations of Solaire Online platform and server services (Slot, Studio, Stadium, and future products /applications). • Lead Technical team in support, maintenance, implementation and upgrading of servers…
Skills: Technical Management, Server Administration, Network Hardware, Network Software, Technical Support
Support the Supply Network/Procurement Team in preparing documents for FDA-CPR applications and product accreditation Prepare reports, summaries, and trackers related to regulatory submissions Assist in checking product …
Responsible for conducting assurance and consulting engagements in accordance with the Internal Audit Manual, the International Standards for the Professional Practices of Internal Auditing (Standards), and the Code of E…
Functional Job Responsibilities Deal assigned games in accordance with standard operating rules and procedures. Demonstrate competence in chip work, float management, card placement, accurate payout, and other required s…
Skills: Table Games Dealing, Chip Work, Float Management, Payout Accuracy, Customer Service
Responsible for creating, preparing, serving alcoholic and non-alcoholic beverages. Follow Integrated Food Safety and Standards Completing all opening, closing and hygiene checks. Complete required paperwork including ba…
POSITION SUMMARY The Executive Administrator provides comprehensive administrative and executive support to the Executive Office, ensuring the efficient coordination of daily operations and supporting the EO Admin Sr. Ma…
Skills: Calendar Management, Travel Coordination, Record Keeping, Office Administration, Communication
Assist in managing daily kitchen operations across assigned outlets, banquts or production areas. Ensure food quality, presentation and consistency to meet luxury resort standards. Supervise food preparation, cooking, an…
Skills: Kitchen Management, Food Quality Control, Staff Supervision, Menu Planning, Recipe Development
Graduate of any Marketing, Communication or Advertising Course Experience in the following fields is preferable: Social Media Marketing, Content Production, Agency & Vendor Management, Acquisition Marketing Should Posses…
Skills: Social Media Marketing, Content Production, Agency Management, Vendor Management, Acquisition Marketing
Delivers personalized service to our guests in line with Solaire Resort standards and Forbes Travel Guide Standards. Greets and acknowledges guests by following 10 feet and 5 feet rule of the company. Assists guests prom…
Skills: Guest Relations, Reservation Management, Upselling, Customer Service, Menu Knowledge
Manages activities of restaurant team members to ensure efficient and effective operations. Manages two (2) or more restaurants and achieving financial targets. Spear heads menu analysis, provides recommendations and cou…
Skills: Restaurant Management, Financial Targeting, Menu Analysis, Labor Cost Management, Guest Service
POSITION SUMMARY A Senior Digital Analyst (Supervisory) is responsible for analyzing customer behavior, loyalty performance, and transaction data to drive revenue growth and retention. The role focuses on connecting digi…
Skills: Crm Analytics, Loyalty Analytics, Data Analysis, Excel, Google Sheets
Greet and interact with guests in a friendly, professional, and welcoming manner. Take drink orders, provide recommendations, and address guest requests to enhance their experience. Ensure timely and accurate delivery of…
The Manager for VIP Relations leads shift operations for the Online Gaming VIP/Player Development team, ensuring all VIP activities are accurately documented, compliant, and audit-ready. The role supervises the team, rev…
Skills: Team Supervision, VIP Customer Management, Operations Control, CRM Systems, Player Analytics
POSITION SUMMARY Knowledgeable in all aspects of laundry operation. Can perform different tasks such as Guest Washer, Dry Cleaner, Checker, Presser, etc. Relieves all position whenever it is needed. Report on time, neatl…
Provides hands-on support to the managers, supervisors, and other team members of the department. Ensures that effective line is maintained between other departments. Adheres to safety and security and fire and life proc…
Greet guest promptly and take beverage and food orders in a friendly, professional manner. Provide recommendations for drinks, food, and special offers, ensuring personalized guest experience. Always maintain approachabl…
Skills: Customer Service, Upselling, Payment Processing, Food and Beverage Service, Order Taking
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Full-time
Posted 34d ago
~40 hrs/week
Responsibilities
Greet and escort arriving guests at the airport while monitoring flight statuses and coordinating with hotel teams. Handle administrative tasks including dispatching, airline-related guest concerns, and airport authority coordination.
Requirements
Requires a good command of written and spoken English and professional interpersonal skills. Previous experience in hotel concierge or bell service is considered an advantage.
Full job description
Greet arriving guests at the designated airport arrival area and escort them to their assigned vehicles or waiting areas.
Monitor flight statuses for both arrivals and departures accurately and provide timely updates to the Concierge and Front Office teams.
Log and assign job requests through the dispatching system with precision and clarity
Handle both internal and external telephone and email communications promptly and courteously.
Coordinate operational requirements with Reservations, Reception, Concierge and Bell Service teams.
Assist guests with the airline-related concerns, including booking, rebooking, and ticket purchases
Support guests in lost luggage cases, liaising with airline representatives to provide timely updates and resolutions.
Coordinate with airport authorities on matters relating to Customs, Immigration, and operational requirements.
Facilitate processing and renewal of Airport Access Passes and Vehicle Pass application
Review and update arrival and departure lists regularly
Maintain accurate logs of guest movements and related correspondence
Perform additional duties or special assignments as directed by Management
Requirements
Good command of both written and spoken English; knowledge of another foreign language is advantage
minimum relevant experience of Concierge/ Bell Service in the Hotel industry is an advantage
Knowledge of local area, hotel facilities, and transportation options.
Professional, approachable, with excellent interpersonal skills and the ability to adapt to evolving guest requirements.
Related keywords
HospitalityConciergeBell ServiceAirport Access PassGuest Movement LogsCustomsImmigrationFlight StatusDispatching SystemCustomer Service
Step into a world of indulgence at the premier integrated resort in Manila,.
Industry
Hospitality
Company size
10,001+ employees
Founded
2012
Headquarters
Paranaque, Metro Manila Philippines
LinkedIn followers
142,169
Solaire Resort Entertainment City is the first integrated destination resort on a 8.3 hectare site in Manila’s Entertainment City, which boasts 800 luxurious resort-style accommodations in two distinctive towers, extensive dining options, impressive gaming facilities and state of the art lyric theatre that has changed the way people view resort casinos in Manila.
Solaire Resort North is the second Solaire-branded property in the Philippines. It is situated on a 1.5-hectare land in the heart of Quezon City, the largest city of Metro Manila, and is the first and only luxury 5-star property of its kind. The 38-storey property has 4 gaming levels for mass and VIPs across approximately 13,000 square meters, 530 guest rooms and suites, dining options ranging from casual cafes, signature restaurants, to premium bars and lounges. It also has impressive MICE facilities with an expansive 1,800 sqm pillarless grand ballroom that can accommodate more than 1,600 guests at theatre-style seating and divided into 3 event halls. A 1,400-square meter state-of-the-art health club with a high-end gym and expansive spa, an outdoor swimming pool with a kids’ waterpark, and a fun-filled indoor Kids’ Club.
Solaire offers unique experience of comfort, elegance and luxury, all underlined by the staff’s unparalleled warm Filipino hospitality.
Offices: 1 Asean Avenue, Entertainment City, Paranaque, Metro Manila Philippines 1701, PH · 1 Solaire Drive, Vertis North, Quezon City, 1105, PH
Step into a world of indulgence at the premier integrated resort in Manila,.
Industry
Hospitality
Company size
10,001+ employees
Founded
2012
Headquarters
Paranaque, Metro Manila Philippines
LinkedIn followers
142,169
Solaire Resort Entertainment City is the first integrated destination resort on a 8.3 hectare site in Manila’s Entertainment City, which boasts 800 luxurious resort-style accommodations in two distinctive towers, extensive dining options, impressive gaming facilities and state of the art lyric theatre that has changed the way people view resort casinos in Manila.
Solaire Resort North is the second Solaire-branded property in the Philippines. It is situated on a 1.5-hectare land in the heart of Quezon City, the largest city of Metro Manila, and is the first and only luxury 5-star property of its kind. The 38-storey property has 4 gaming levels for mass and VIPs across approximately 13,000 square meters, 530 guest rooms and suites, dining options ranging from casual cafes, signature restaurants, to premium bars and lounges. It also has impressive MICE facilities with an expansive 1,800 sqm pillarless grand ballroom that can accommodate more than 1,600 guests at theatre-style seating and divided into 3 event halls. A 1,400-square meter state-of-the-art health club with a high-end gym and expansive spa, an outdoor swimming pool with a kids’ waterpark, and a fun-filled indoor Kids’ Club.
Solaire offers unique experience of comfort, elegance and luxury, all underlined by the staff’s unparalleled warm Filipino hospitality.
Offices: 1 Asean Avenue, Entertainment City, Paranaque, Metro Manila Philippines 1701, PH · 1 Solaire Drive, Vertis North, Quezon City, 1105, PH