Richmond, Virginia, United States · On-site
The Commonwealth, Richmond’s oldest and newest boutique hotel, is searching for an experienced, motivated and dynamic Operations Manager. Managed by SMI Hotel Group and affiliated with Preferred Hotels & Resorts, The Com…
Skills: Operations Management, Front Desk Operations, Housekeeping Management, Food And Beverage Oversight, Guest Satisfaction
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The Operations Manager oversees front desk, housekeeping, engineering, and food and beverage departments to ensure seamless hotel operations. The role focuses on maximizing guest satisfaction and managing controllable expenses while maintaining property cleanliness and safety.
The candidate must be an experienced, motivated, and dynamic professional capable of leading diverse teams and interfacing with customers. They should possess strong leadership skills to inspire staff and the ability to analyze service trends to improve quality.
The Commonwealth, Richmond’s oldest and newest boutique hotel, is searching for an experienced, motivated and dynamic Operations Manager. Managed by SMI Hotel Group and affiliated with Preferred Hotels & Resorts, The Commonwealth is a 59 suite historic property located on Capitol Square, directly across from the Virginia State Capitol. With original artwork painted by some of Richmond’s most acclaimed mural artists, and tattoos on the door of every guest suite (RVA ranks as the #3 most tattooed city in America!), we strive to deliver a uniquely Richmond experience. Featuring Rueger’s, our restaurant and bar that pays homage to the original eatery that opened on the same site in 1846, and 3,000 square feet of modern, flexible event space, The Commonwealth offers something for everyone.
The purpose of the Operations Manager is to be a proactive representative of the hotel, who is aimed at creating an environment that achieves the highest possible guest satisfaction. Overall responsibilities for the operations manager will include overseeing front desk operations as well as housekeeping, engineering, and food and beverage.
Responsibilities of the Operations Manager include but not limited to:
Benefits:
SMI Hotel Group recruits the best and brightest, to support our mission of delivering the highest quality service to our guests. If you believe that you have what it takes, we want to hear from you.
Our industry leading benefit package for our Operations Manager includes:
SMI Hotel Group is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.
Celebrating 25 Years of Hospitality, 1997-2022
Founded in 1997, Richmond, VA based SMI Hotel Group operates award winning upscale, full-service hotels in Virginia and Texas. Privately owned, we strive to deliver memorable hospitality experiences that exceed the expectations of every guest that stays, meets or dines in our properties.
Offices: 555 E Canal St, Richmond, Virginia 23219, US
View all jobs at SMI Hotel GroupCelebrating 25 Years of Hospitality, 1997-2022
Founded in 1997, Richmond, VA based SMI Hotel Group operates award winning upscale, full-service hotels in Virginia and Texas. Privately owned, we strive to deliver memorable hospitality experiences that exceed the expectations of every guest that stays, meets or dines in our properties.
Offices: 555 E Canal St, Richmond, Virginia 23219, US
View all jobs at SMI Hotel Group