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Jobs at Slater Hospitality (Now Hiring) — 1 open

Slater Hospitality logoSlater Hospitality

Guest Services

Atlanta, Georgia, United States · On-site

$17/hr

Entry level

Location: Skyline Park at Ponce City Market – Atlanta, GA Position Type: Part-Time / Seasonal Reports To: Operations Manager Position Summary Skyline Park is seeking energetic, friendly, and guest-focused individua…

Skills: Customer Service, POS Operation, Cash Handling, Communication, Interpersonal Skills

Slater Hospitality logo

Guest Services

Slater Hospitality

Atlanta, Georgia, United States • On-site

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Entry level

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  • $17/hr
  • Part-time, Temporary
  • high school
  • Employee Discounts, Perks, Flexible Scheduling
  • Posted 29d ago
  • ~40 hrs/week

Responsibilities

Welcome guests and provide information about attractions, activities, and promotions to ensure a memorable experience. Handle ticket purchases, POS transactions, and monitor recreational areas for guest safety and policy adherence.

Requirements

Candidates must be at least 18 years old with a high school diploma and the ability to work flexible hours including weekends and holidays. Physical ability to stand for long periods and lift up to 25 pounds is required.

Full job description

Location: Skyline Park at Ponce City Market – Atlanta, GA
Position Type: Part-Time / Seasonal
Reports To: Operations Manager

Position Summary

Skyline Park is seeking energetic, friendly, and guest-focused individuals to join our Guest Services Team. As a Guest Services Team Member, you will be responsible for creating memorable experiences by welcoming guests, providing exceptional customer service, assisting with attractions and activities, handling transactions, and ensuring a safe and enjoyable environment for all visitors.

This role is ideal for individuals who enjoy working in a fast-paced entertainment environment and take pride in delivering outstanding hospitality.

Essential Duties & Responsibilities

  • Greet guests with a positive and welcoming attitude.
  • Provide information about attractions, activities, promotions, and special events.
  • Assist guests with ticket purchases, reservations, and check-in procedures.
  • Operate point-of-sale (POS) systems and accurately handle cash and credit card transactions.
  • Monitor attractions and recreational areas to ensure guest safety and adherence to park policies.
  • Respond promptly and professionally to guest questions, concerns, and service recovery situations.
  • Maintain the cleanliness and organization of guest-facing areas.
  • Assist with event setup, execution, and breakdown when needed.
  • Conduct opening, operational, and closing procedures as assigned.
  • Work collaboratively with team members and other departments to ensure smooth daily operations.
  • Uphold Skyline Park’s standards of hospitality, safety, and professionalism.
  • Follow all company policies, procedures, and safety guidelines.

Qualifications & Experience

Required

  • Minimum 18 years of age.
  • High school diploma or equivalent.
  • Excellent communication and interpersonal skills.
  • Ability to provide exceptional customer service in a high-volume environment.
  • Ability to stand, walk, and remain active for extended periods.
  • Availability to work evenings, weekends, holidays, and special events.

Preferred

  • Previous experience in hospitality, guest services, entertainment venues, restaurants, hotels, attractions, or customer-facing roles.
  • Experience operating POS systems and handling cash transactions.
  • Experience working in a fast-paced environment with high guest interaction.
  • Knowledge of entertainment, tourism, or recreational venue operations.

Skills & Competencies

  • Outstanding customer service mindset
  • Professional appearance and demeanor
  • Strong problem-solving abilities
  • Ability to remain calm under pressure
  • Dependable and punctual
  • Team-oriented attitude
  • Attention to detail
  • Ability to multitask effectively

Physical Requirements

  • Ability to stand and walk for extended periods.
  • Ability to lift and carry up to 25 pounds.
  • Ability to work both indoors and outdoors in varying weather conditions.
  • Ability to safely navigate stairs and elevated areas.

Why Join Skyline Park?

  • Fun and energetic work environment
  • Flexible scheduling opportunities
  • Employee discounts and perks
  • Opportunity to work on special events and seasonal activations
  • Build valuable hospitality and customer service experience
  • Be part of creating memorable guest experiences in one of Atlanta’s premier entertainment destinations

Park Operating Hours: 

Sunday 11a-9p

Mon-Thurs 3p-10p

Fri 3p-Midnight

Saturday 11a-Midnight

Skyline Park is an equal opportunity employer and welcomes applicants from diverse backgrounds and experiences.

Related keywords

Guest ServicesHospitalityPOS SystemsCustomer ExperienceEntertainment VenueTourismCash HandlingService RecoveryEvent SetupSafety Guidelines

About Slater Hospitality

LinkedInVisit site

THE ROOF at Ponce City Market, Skyline Park, 9 Mile Station, RFD Social, Slater Events, 12...

Industry
Hospitality
Company size
201-500 employees
Founded
2002
Headquarters
Atlanta, Georgia
LinkedIn followers
1,678

THE ROOF at Ponce City Market -Skyline Park -Nine Mile Station -RFD Social -12 Cocktail Bar -Rooftop Terrace Events

Offices: 675 Ponce De Leon Ave NE, Atlanta, Georgia 30308, US

LeisureRecreationHospitalityRestaurantsB2CFood and BeverageEvent ManagementNightlife
View all jobs at Slater Hospitality

About Slater Hospitality

LinkedInVisit site

THE ROOF at Ponce City Market, Skyline Park, 9 Mile Station, RFD Social, Slater Events, 12...

Industry
Hospitality
Company size
201-500 employees
Founded
2002
Headquarters
Atlanta, Georgia
LinkedIn followers
1,678

THE ROOF at Ponce City Market -Skyline Park -Nine Mile Station -RFD Social -12 Cocktail Bar -Rooftop Terrace Events

Offices: 675 Ponce De Leon Ave NE, Atlanta, Georgia 30308, US

LeisureRecreationHospitalityRestaurantsB2CFood and BeverageEvent ManagementNightlife
View all jobs at Slater Hospitality

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