Chicago, Illinois, United States · On-site
$70k–$95k/yr
At SOM, we are a collective committed to shaping a better future for our clients, communities and planet. We aspire to create the most sustainable, impactful work through creative, interdisciplinary teams with all the re…
Skills: Data Management, Salesforce Administration, Data Analysis, Reporting, Process Improvement
London, England, United Kingdom · On-site
Skidmore, Owings & Merrill (SOM) is a collective of over 1,200 architects, designers, engineers, and planners working across studios in London, Chicago, New York, San Francisco, Los Angeles, Washington D.C., Hong Kong, M…
Skills: Design Leadership, Project Management, Sustainable Design, Interdisciplinary Collaboration, Architectural Design
Washington, District of Columbia, United States · On-site
$80k–$100k/yr
At SOM, we are a collective committed to shaping a better future for our clients, communities and planet. We aspire to create the most sustainable, impactful work through creative, interdisciplinary teams with all the re…
Skills: Data Management, Salesforce Administration, Data Visualization, Reporting, Process Improvement
Hong Kong, Hong Kong Island, Hong Kong S.A.R. · On-site
At SOM, we are a collective committed to shaping a better future for our clients, communities and planet. We aspire to create the most sustainable, impactful work through creative, interdisciplinary teams with all the re…
Skills: Project Management, Architectural Design, Budget Management, Client Relationship Management, Contract Administration
Chicago, Illinois, United States · On-site
$125k–$160k/yr
At SOM, we are a collective committed to shaping a better future for our clients, communities and planet. We aspire to create the most sustainable, impactful work through creative, interdisciplinary teams with all the re…
Skills: Airport Terminal Design, Project Management, Terminal Planning, Client Relationship Management, Business Development
London, England, United Kingdom · On-site
At SOM, we are a collective committed to shaping a better future for our clients, communities and planet. We aspire to create the most sustainable, impactful work through creative, interdisciplinary teams with all the re…
Skills: Conceptual Design, Workplace Planning, Interior Architecture, Construction Documentation, FF&E Selection
New York, New York, United States · On-site
$150k–$200k/yr
At SOM, we are a collective committed to shaping a better future for our clients, communities and planet. We aspire to create the most sustainable, impactful work through creative, interdisciplinary teams with all the re…
Skills: Workplace Strategy, Design Leadership, Business Development, Data Analysis, Client Relationship Management
London, England, United Kingdom · On-site
Skidmore, Owings & Merrill (SOM) is a collective of over 1,200 architects, designers, engineers, and planners working across studios in London, Chicago, New York, San Francisco, Los Angeles, Washington D.C., Hong Kong, M…
Skills: Project Management, Client Management, Budgeting, Risk Management, Interdisciplinary Coordination
Chicago, Illinois, United States · Hybrid
$63k–$72k/yr
At SOM, we are a collective committed to shaping a better future for our clients, communities and planet. We aspire to create the most sustainable, impactful work through creative, interdisciplinary teams with all the re…
Skills: Urban Design, City Planning, AutoCAD, Rhino, Grasshopper
New York, New York, United States · On-site
$120k–$170k/yr
At SOM, we are a collective committed to shaping a better future for our clients, communities and planet. We aspire to create the most sustainable, impactful work through creative, interdisciplinary teams with all the re…
Skills: Technical Leadership, Sports Design, Building Codes, Construction Documentation, Rhino
San Francisco, California, United States · On-site
$150k–$200k/yr
At SOM, we are a collective committed to shaping a better future for our clients, communities and planet. We aspire to create the most sustainable, impactful work through creative, interdisciplinary teams with all the re…
Skills: Interior Design, Practice Leadership, Business Development, Studio Management, Project Management
Chicago, Illinois, United States · On-site
$130k–$160k/yr
At SOM, we are a collective committed to shaping a better future for our clients, communities and planet. We aspire to create the most sustainable, impactful work through creative, interdisciplinary teams with all the re…
Skills: Payroll Oversight, Financial Compliance, Strategic Leadership, Internal Controls, Financial Reporting
Hong Kong, Hong Kong Island, Hong Kong S.A.R. · On-site
At SOM, we are a collective committed to shaping a better future for our clients, communities and planet. We aspire to create the most sustainable, impactful work through creative, interdisciplinary teams with all the re…
Skills: Technical Design, Code Review, Construction Documentation, Quality Control, Sustainable Design
New York, New York, United States · Hybrid
$70k–$90k/yr
At SOM, we are a collective committed to shaping a better future for our clients, communities and planet. We aspire to create the most sustainable, impactful work through creative, interdisciplinary teams with all the re…
Skills: Calendar Management, Travel Coordination, Expense Reporting, Presentation Preparation, Project Management
Chicago, Illinois, United States • On-site
Sign up with Clera and we'll reach out the moment a role actually fits you — no more spraying applications into the void.
The role focuses on managing the quality and accuracy of project and pursuit data within Salesforce while providing administrative support and user training. The analyst will develop dashboards and reports to track data quality and support regional marketing teams with ad hoc analysis.
Candidates must have a bachelor's degree and at least 5 years of experience in professional services, specifically with 2+ years of Salesforce Sales Cloud experience. Proficiency in data visualization tools and a strong analytical mindset are highly desired.
At SOM, we are a collective committed to shaping a better future for our clients, communities and planet. We aspire to create the most sustainable, impactful work through creative, interdisciplinary teams with all the resources and diversity of a global firm. We value those who are passionate about excellence, innovation, integrity, inclusivity, and collaboration. Together we can achieve great things.
Success at SOM Means
Ideas: We believe in a meritocracy of ideas. We look to everyone to actively contribute to the discourse in the firm.
Knowledge: We believe that expertise is the result of lifelong learning. We are not expected to know everything, but rather to passionately pursue answers, develop new skills and deepen our knowledge.
Product: We strive for excellence in the concept, quality, and delivery of our work.
Individual: We value individuals who bring the highest standards of professionalism and personal integrity in the way they work. Each person can develop and contribute their wealth of attributes, skills and knowledge to support the overall health of the firm.
Team: We value the power of interdisciplinary integration. A positive team culture in which everyone collaborates openly towards common goals is essential.
Firm: We have a history of making transformative contributions to the profession and our communities. We are constantly innovating and attempting to bring new approaches, solutions and processes to our work.
Position Responsibilities
This role combines hands-on data management, Salesforce support, user training, reporting and process improvement. The analyst will play a key role in ensuring Project and Pursuit data is accurate, complete, and actionable across the firm.
Data Quality, Analysis and Research
Own the quality, accuracy, and completeness of Pursuit and Project data within Salesforce.
Research, collect, validate, and enter Project, Pursuit, and Client data into Salesforce.
Partner with marketing and project management teams to identify data gaps, prioritize missing information, and improve overall data completeness.
Perform regular data audits and data quality reviews, implementing processes and standards that improve long-term data quality
Develop dashboards, reports, and visualizations to track data quality.
Automate recurring reporting processes to improve efficiency and accuracy
Conduct ad hoc analysis to support leadership and regional marketing teams
Salesforce Administration Support
Serve as support to Salesforce Administrator in maintaining CRM data integrity, governance standards, and best practices
Support marketing and project management Salesforce users and the Salesforce Action Team
Participate in testing new Salesforce functionality, enhancements, automations, and integrations in sandbox environments
Troubleshoot system issues and provide user support
Collaborate with stakeholders to improve Salesforce usability and adoption
Training & User Enablement
Support the development, maintenance, and delivery of Salesforce training programs for marketing and project management teams.
Support onboarding and refresher training sessions, in collaboration with the Salesforce Administrator, for Salesforce users across the firm.
Partner with stakeholders to identify training needs and develop targeted learning materials for new processes, system enhancements, and data initiatives.
Support change management efforts by communicating system updates, process changes, and best practice to end users.
Monitor user adoption and feedback to improve training content and effectiveness
A/E Industry & Business Process Support
Assist marketing, project managers and other end users in updating the system and reporting as necessary
Support proposal and pursuit tracking including opportunity lifecycle management
Assist in standardizing data across regions and offices
Coordinate and support the Firm's data initiatives through the completion of processes as outlined by marketing leadership
Assists with other tasks and responsibilities as may be required, working closely with the Global Marketing Directors
Minimum Qualifications
Bachelor’s degree in Business, Marketing, Data Analytics, Information Systems or related field
5+ years in professional service environments, preferably the AEC industry
2+ years Salesforce Sales Cloud experience required
Experience with data visualization and reporting tools - such as Power BI, Tableau, Python or R - a plus
Experience with OpenAsset
Robust analytical, problem-solving and communication skills
Strong relationship building skills across all levels
Analytical mindset with strong attention to detail
Self-starter with ability to manage multiple priorities
Are you ready to join a team of creative professionals working on transformational projects around the world? Take advantage of this exciting opportunity to build a better future with SOM.
Compensation for this role is based upon experience, qualifications, location, and education and typically ranges from $70,000 to $95,000.
For more about SOM: www.som.com
We are a collective of architects, designers, engineers, and planners building a better future.
Skidmore, Owings & Merrill (SOM) is a global practice of architects, designers, engineers, and planners, responsible for some of the world’s most technically and environmentally advanced buildings and significant public spaces. The firm’s approach is highly collaborative, and its interdisciplinary team is engaged in a wide range of international projects, with creative studios based across the globe. In 2026, SOM was named one of the Most Innovative Companies in Architecture by Fast Company and received the Equality 100 Award: Leader in LGBTQ+ Workplace Inclusion from the Human Rights Campaign Foundation. The firm’s portfolio includes numerous innovative landmark towers, including the Burj Khalifa in Dubai, One World Trade Center in New York, and Jin Mao Tower in Shanghai, as well as large-scale urban planning initiatives that integrate density, mobility, and sustainability—including the award-winning Sultan Haitham City in Muscat, Oman, and the recently unveiled masterplan for Bradfield City, Australia’s first new city in more than a century.
Offices: 7 World Trade Center, New York, New York 10007, US · 224 S Michigan Ave, Chicago, Illinois 60604, US · One Maritime Plaza, San Francisco, California 94111, US · 333 S Grand Ave, Los Angeles, California 90071, US · 1700 K St NW, 1000, Washington, District of Columbia 20006, US
We are a collective of architects, designers, engineers, and planners building a better future.
Skidmore, Owings & Merrill (SOM) is a global practice of architects, designers, engineers, and planners, responsible for some of the world’s most technically and environmentally advanced buildings and significant public spaces. The firm’s approach is highly collaborative, and its interdisciplinary team is engaged in a wide range of international projects, with creative studios based across the globe. In 2026, SOM was named one of the Most Innovative Companies in Architecture by Fast Company and received the Equality 100 Award: Leader in LGBTQ+ Workplace Inclusion from the Human Rights Campaign Foundation. The firm’s portfolio includes numerous innovative landmark towers, including the Burj Khalifa in Dubai, One World Trade Center in New York, and Jin Mao Tower in Shanghai, as well as large-scale urban planning initiatives that integrate density, mobility, and sustainability—including the award-winning Sultan Haitham City in Muscat, Oman, and the recently unveiled masterplan for Bradfield City, Australia’s first new city in more than a century.
Offices: 7 World Trade Center, New York, New York 10007, US · 224 S Michigan Ave, Chicago, Illinois 60604, US · One Maritime Plaza, San Francisco, California 94111, US · 333 S Grand Ave, Los Angeles, California 90071, US · 1700 K St NW, 1000, Washington, District of Columbia 20006, US
