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Jobs at SketchPro.ai (Now Hiring) — 1 open

SketchPro.ai logoSketchPro.ai

Forward Deployed Architect: Customer Success

San Francisco, California, United States · On-site

Senior$4M raised

About SketchPro SketchPro is an AI copilot for architects and engineers that accelerates construction documentation. We work with leading architecture firms to help streamline production and deliver documentation at the …

Skills: Communication, Facilitation, Revit, Construction Documentation, Customer Onboarding

SketchPro.ai logo

Forward Deployed Architect: Customer Success

SketchPro.ai

San Francisco, California, United States • On-site

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Senior

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  • Full-time
  • Medical Coverage, Dental Coverage, Vision Coverage, Expensed Lunch And Dinner, Health + Wellness Stipend
  • Posted 27d ago
  • ~40 hrs/week

Responsibilities

Lead firm onboarding and activation to ensure SketchPro is embedded into the daily workflows of architecture and engineering firms. Drive growth by converting pilots to enterprise contracts and translating user feedback into product insights.

Requirements

Requires 4+ years of experience at an architecture or design firm with fluency in Revit and construction documentation workflows. Candidates must be confident communicators capable of engaging with firm leadership and operating in an ambiguous, early-stage environment.

Full job description

About SketchPro
SketchPro is an AI copilot for architects and engineers that accelerates construction documentation. We work with leading architecture firms to help streamline production and deliver documentation at the highest level.

As a Forward Deployed Architect leading customer success and growth, you'll work alongside architects at some of the most respected firms in the world. You'll learn how their teams actually produce documentation, embed SketchPro into their daily work, and own growth within a firm.

What You’re Accountable For

You are accountable for firm adoption and conversion readiness. This role owns the gap between “signed pilot” and “embedded in daily workflow.”

Your job is to ensure that:

  • New firms and users get value fast
  • We can quantify the benefits of SketchPro to teams at architecture and engineering firms
  • People find SketchPro intuitive and approachable
  • Users adopt SketchPro on real projects
  • Feedback flows cleanly into Product
What You’ll OwnFirm Onboarding & Activation
  • Lead group and 1:1 onboarding sessions tailored to firm size, discipline, and usage goals
  • Coordinate installation and IT setup
  • Ensure firms reach defined activation milestones
Ongoing Firm Engagement
  • Track adoption metrics and usage health per firm
  • Run 1:1 user follow-ups and in-person workshops
  • Keep momentum between weekly office hours
  • Produce weekly usage recaps for internal and external stakeholders
  • Activate internal champions at each firm
Enablement & GTM Support
  • Run discovery and demo calls with top architecture firms, providing architectural perspective on the business and selling firm leadership on SketchPro's value
  • Help move pilots to enterprise contracts by tying user feedback during pilots to the commercial cases and ROI
  • Create demo videos and educational content
  • Support outreach, referrals, and external visibility (e.g. LinkedIn)
Ideal Background
  • 4+ years at an architecture/design firm (licensed preferred)
  • Experience in construction documentation workflows (SD through CA)
  • Fluency in Revit
  • Comfortable communicating to firm leadership & working directly with architects

You don’t need to be a salesperson, but you must be confident, a clear communicator, and trusted by other designers.

Skills That Matter
  • Strong communication and facilitation
  • Ability to translate messy feedback into clear insights
  • High ownership and follow-through - figuring out who at a firm can help champion SketchPro
  • Comfort operating in an early-stage, ambiguous environment
  • Technical curiosity (AI tools, workflows, integrations)
What Success Looks Like
  • Pilots convert: The firms in pilot when you started have moved to paid or are clearly on track, and we have clear evidence during our pilots of success and commercial value.
  • Growth: Seat count and active users climb week over week within existing accounts
  • Product feedback is delivered structured and prioritized to the engineering team
Benefits
  • Medical, Dental, Vision coverage
  • Expensed lunch and dinner 5x/week in SF office
  • Health + Wellness Stipend

Related keywords

AI CopilotRevitConstruction DocumentationSD through CACustomer SuccessEnterprise ContractsROIArchitectureEngineeringOnboardingProduct FeedbackSaaSForward Deployed Architect

About SketchPro.ai

LinkedInVisit site

SketchPro is domain-specific AI for architecture & engineering firms.

Industry
Software Development
Company size
11-50 employees
LinkedIn followers
702
Total funding
$4M

SketchPro is an AI that can develop & review production grade construction documentation. It runs directly inside Revit and helps teams create faster, smarter, and more consistent documentation workflows.

SoftwareInterior DesignArchitecture
View all jobs at SketchPro.ai

About SketchPro.ai

LinkedInVisit site

SketchPro is domain-specific AI for architecture & engineering firms.

Industry
Software Development
Company size
11-50 employees
LinkedIn followers
702
Total funding
$4M

SketchPro is an AI that can develop & review production grade construction documentation. It runs directly inside Revit and helps teams create faster, smarter, and more consistent documentation workflows.

SoftwareInterior DesignArchitecture
View all jobs at SketchPro.ai

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