Singapore, Singapore · On-site
As an Associate Wellbeing Coordinator, you will be part of a collaborative team comprising of Primary Care Providers, Community Nurses, Wellbeing Coordinators and Community Partners. The team will provide 24/7 telecare s…
Skills: Telecare Support, Case Coordination, Client Monitoring, Call Handling, Care Planning
Singapore, Singapore · On-site
Join SingHealth's Strategic Human Resource division and help shape the workforce of Singapore's largest public healthcare cluster. You will lead a team that sits at the heart of data-driven HR decision-making to support …
Skills: Manpower Planning, Data Analytics, Workforce Governance, Strategic Planning, Excel
Singapore, Singapore · On-site
You will work with a team of multi-disciplinary professionals to provide rehabilitative and diagnostic audiological services. You will adhere to evidence-based protocols set by the department to evaluate, recommend, fit,…
Skills: Audiological services, Diagnostic audiology, Hearing device fitting, Hearing device validation, Hearing device fine-tuning
Singapore, Singapore · On-site
Are you passionate about enhancing patient care and safety in a healthcare setting? We are seeking a dedicated Senior Executive/ Assistant Manager to join our Office of Patient Safety & Quality (OPSQ). In this pivotal ro…
Skills: Patient Care, Safety, Quality Improvement, Data Analytics, Clinical Audits
Singapore, Singapore · On-site
Join SingHealth's Group Finance team and play a pivotal role in managing IT financials across Singapore's largest public healthcare cluster. You will work at the intersection of finance and technology, ensuring robust fi…
Skills: Financial Governance, Budget Management, Transfer Pricing, Financial Reporting, Total Cost of Ownership Analysis
Singapore, Singapore · On-site
Job Responsibilities Job Requirements Degree in Statistics, Mathematics, Engineering or related field with experience in business intelligence and analytics platforms such as Oracle Business Intelligence Enterprise Editi…
Skills: Oracle Business Intelligence Enterprise Edition, Tableau, MS Excel, Data Visualization, Data Analysis
Singapore, Singapore · On-site
You will provide support for the full spectrum of Human Resource Management functions with a focus on staffing and HR services. You will also work closely with multiple stakeholders and be involved in quality improvement…
Skills: Staffing, HR Services, Interpersonal Communication, Written Communication, Verbal Communication
Singapore, Singapore · On-site
The Opportunity SingHealth Community Hospitals (SCH) currently operates across two hospital sites, with a third hospital in the east opening in 2029. As Senior Assistant Manager, Financial Reporting, you will take on bro…
Skills: Financial Reporting, Budgeting, Cost Management, Audit Coordination, Financial Statements
Singapore, Singapore · On-site
Job Responsibilities You will facilitate the implementation of the Hospital’s corporate strategy and support the overall performance management of the Hospital to ensure the achievement of its strategic objectives and de…
Skills: Strategic management, Performance management, Data analysis, Research, Evidence-based decision making
Singapore, Singapore · On-site
The upcoming Eastern General Hospital (EGH) aims to provide excellent healthcare and promote healing centred around each person. When operational, EGH will provide a comprehensive range of inpatient and outpatient clinic…
Skills: Project management, Operational planning, Stakeholder engagement, Process improvement, Change management
Singapore, Singapore · On-site
Your responsibilities include providing patient care services and performing basic nursing procedures. You will also assist doctors and staff nurses during procedures in the treatment rooms, provide assistance to doctors…
Skills: Patient care, Nursing procedures, Clinical assistance, Patient counselling, TOP counselling
Singapore, Singapore · On-site
Join SingHealth's Health Services Research Centre (HSRC), where cutting-edge data science meets real-world impact. HSRC supports health services research across SingHealth with expertise in data management, data science,…
Skills: Data Science, Predictive Analytics, Biostatistics, Business Intelligence, R
Singapore, Singapore · On-site
You will be a key member of the NHCS Quality Assurance & Risk Management (QARM) team, playing a vital role in supporting the Ensure Safer Systems (ESS), Credentialing and Privileging, and Risk Management functions. You w…
Skills: Quality Assurance, Risk Management, Credentialing and Privileging, Stakeholder Communication, Compliance Management
Singapore, Singapore · On-site
Job Description The Department of Cardiac Radiology provides the patients of NHCS with diagnostic radiological imaging services and invasive cardiology procedure imaging services. Diagnostic radiological imaging includes…
Skills: General Radiography, Mobile Radiography, CT Scanning, Cardiac Angiography, Percutaneous Transluminal Coronary Angioplasty
Singapore, Singapore · On-site
Job Description The jobholder leads the implementation and operational management of SingHealth Community Hospitals’ volunteer, outreach and community engagement programmes across Outram Community Hospital, Sengkang Comm…
Skills: Volunteer Management, Community Engagement, Outreach Strategy, Stakeholder Management, Fundraising
Singapore, Singapore · On-site
Join the SingHealth Regional Health System Centre for Person-Centred Care (CPCC), a pioneering centre of excellence dedicated to embedding person-centred philosophy across Singapore's largest public healthcare cluster an…
Skills: Strategic Planning, Curriculum Development, Training Delivery, Stakeholder Engagement, Grant Writing
Singapore, Singapore · On-site
Principal Analyst, Machine learning, Group Finance Analytics We are seeking a Principal Analyst to support our drive towards value creation and strategic decision-making through innovative Artificial Intelligence and Mac…
Skills: Machine Learning, Artificial Intelligence, Data Analytics, Robotic Process Automation, Financial Modelling
Singapore, Singapore · On-site
You will be part of the research team under the Heart Protection theme at the National Heart Research Institute of Singapore (NHRIS), National Heart Centre of Singapore (NHCS). The team aims to discover new treatments to…
Skills: iPSC Reprogramming, Cardiac Differentiation, qPCR, Western Blot, ELISA
Singapore, Singapore · On-site
We are seeking a highly motivated and talented individual with a passion for oncology, genomics, and data science research to join the Precision Radiotherapeutics and Oncology Programme and the Data and Computational Sci…
Skills: Bioinformatics, Computational biology, Data science, Python, R
Singapore, Singapore · On-site
Join SingHealth’s Retail Pharmacy and play an important role in keeping our corporate supply operations running smoothly and reliably. You will act as a key liaison between healthcare institutions and logistics partners …
Skills: Corporate Sales Administration, Order Processing, Logistics Coordination, Data Management, Microsoft Excel
Singapore, Singapore • On-site
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Provide 24/7 telecare support via CareLine to monitor client wellbeing and direct them to appropriate community resources. Coordinate health and social care administration while maintaining updated care plans and documentation.
Requires a diploma in any discipline, preferably with at least 2 years of relevant experience in contact centres or eldercare. Must be able to work rotating 12-hour shifts and possess strong communication skills in multiple languages.
As an Associate Wellbeing Coordinator, you will be part of a collaborative team comprising of Primary Care Providers, Community Nurses, Wellbeing Coordinators and Community Partners. The team will provide 24/7 telecare support and assistance to clients from incoming calls to CareLine in accordance with established protocols through various virtual modes. You will receive incoming voice calls and make outgoing care calls to strengthen the care relationship with clients. This position serves as a vital touchpoint to SingHealth’s clients, supporting them on their journey towards better health and wellbeing.
You will assist and provide support in monitoring clients' wellbeing through regular check-ins, directing clients to appropriate community resources, and coordinating health and social care administration with various stakeholders. Your role includes maintaining updated documentation of care plans, encouraging and empowering clients towards healthy lifestyle changes, and escalating complex cases to senior coordinators when required.
In the call centre environment, you will ensure consistent service standards, execute daily operational workflows and maintain confidentiality whilst safeguarding client data. You will be expected to achieve service levels as determined and maintain low abandoned call rates through efficient call handling. You may also support community outreach and engagement efforts as required. Additional duties may be assigned by your supervisor as required.
SingHealth drives the transformation of healthcare and provides affordable, accessible, quality healthcare. With over 40 clinical specialties, a network of acute hospitals, national specialty centres, polyclinics and community hospitals, it delivers comprehensive, multidisciplinary and integrated care. As part of the SingHealth Duke-NUS Academic Medical Centre, SingHealth works with Duke-NUS Medical School to advance medical research and education to improve patient care.
Offices: 10 Hospital Boulevard, Bukit Merah, 168582, SG
SingHealth drives the transformation of healthcare and provides affordable, accessible, quality healthcare. With over 40 clinical specialties, a network of acute hospitals, national specialty centres, polyclinics and community hospitals, it delivers comprehensive, multidisciplinary and integrated care. As part of the SingHealth Duke-NUS Academic Medical Centre, SingHealth works with Duke-NUS Medical School to advance medical research and education to improve patient care.
Offices: 10 Hospital Boulevard, Bukit Merah, 168582, SG
