ShipMonk isn't just a 3PL — we're the tech-powered growth partner for ecommerce brands, running 12+ owned fulfillment centers across the US, Canada, the UK, and Europe so our merchants can stress less and grow more. This…
Skills: Outbound Sourcing, Lead Qualification, Cold Calling, Email Campaigning, Salesforce
ShipMonk isn't just a 3PL — we're the tech-powered growth partner for ecommerce brands, running 12+ owned fulfillment centers across the US, Canada, the UK, and Europe so our merchants can stress less and grow more. We a…
ShipMonk isn't just a 3PL — we're the tech-powered growth partner for ecommerce brands, running 12+ owned fulfillment centers across the US, Canada, the UK, and Europe so our merchants can stress less and grow more. The …
ShipMonk isn't just a 3PL — we're the tech-powered growth partner for ecommerce brands, running 12+ owned fulfillment centers across the US, Canada, the UK, and Europe so our merchants can stress less and grow more. Our …
Skills: Team Leadership, Operational Management, Process Improvement, Data Analysis, Performance Management
ShipMonk isn't just a 3PL — we're the tech-powered growth partner for ecommerce brands, running 12+ owned fulfillment centers across the US, Canada, the UK, and Europe so our merchants can stress less and grow more. Join…
ShipMonk isn't just a 3PL — we're the tech-powered growth partner for ecommerce brands, running 12+ owned fulfillment centers across the US, Canada, the UK, and Europe so our merchants can stress less and grow more. Trai…
Skills: Training Execution, Content Creation, Onboarding, Process Standardization, PIT Training
ShipMonk isn't just a 3PL — we're the tech-powered growth partner for ecommerce brands, running 12+ owned fulfillment centers across the US, Canada, the UK, and Europe so our merchants can stress less and grow more. We a…
ShipMonk isn't just a 3PL — we're the tech-powered growth partner for ecommerce brands, running 12+ owned fulfillment centers across the US, Canada, the UK, and Europe so our merchants can stress less and grow more. Our …
Skills: Leadership, Warehousing, Inventory Management, Cycle Counting, Attention To Detail
ShipMonk isn't just a 3PL — we're the tech-powered growth partner for ecommerce brands, running 12+ owned fulfillment centers across the US, Canada, the UK, and Europe so our merchants can stress less and grow more. We a…
Skills: Python, SQL, AI Frameworks, Pydantic AI, Langfuse
ShipMonk isn't just a 3PL — we're the tech-powered growth partner for ecommerce brands, running 12+ owned fulfillment centers across the US, Canada, the UK, and Europe so our merchants can stress less and grow more. We a…
ShipMonk isn't just a 3PL — we're the tech-powered growth partner for ecommerce brands, running 12+ owned fulfillment centers across the US, Canada, the UK, and Europe so our merchants can stress less and grow more. Abou…
Skills: Enterprise Infrastructure Strategy, Cybersecurity Governance, Network Architecture, IT Service Delivery, Vendor Management
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Full-time
Posted 34d ago
~40 hrs/week
Responsibilities
The role focuses on sourcing and qualifying outbound accounts through phone calls, emails, and social media to drive new business. The representative is responsible for conducting discovery calls and setting qualified meetings for Account Executives.
Requirements
Candidates should have 0-2 years of sales or relevant experience with a results-driven mindset. Strong communication skills and a consultative approach to problem-solving are essential.
Full job description
ShipMonk isn't just a 3PL — we're the tech-powered growth partner for ecommerce brands, running 12+ owned fulfillment centers across the US, Canada, the UK, and Europe so our merchants can stress less and grow more.
This role will report to the Sales Development Manager and plays a critical role in driving new business to ShipMonk by sourcing & qualifying outbound accounts that fit ShipMonk’s model. They are the first point of contact for all of our clients and we consider them to be ultimate connectors or relationship builders. They leverage social media, email campaigns, and phone calls to help educate potential clients about ShipMonk services.
In other words, our Sales Development Representatives know how to Get Sh*t Done! They are passionate about what they do and love hitting big goals.
What you'll do:
Learn & Educate. Capable of grasping ShipMonk’s products’ features quickly and articulate relevant information accurately and persuasively. You need to have a strong desire to learn, educate, and share information on our ever-changing product with possible merchants you find and target that might not even know who ShipMonk is.
Outstanding Communication Skills. Able to spark interest by delivering a flawless, engaging pitch customized to the listener’s pain that pushes the listener to explore ShipMonk’s capabilities deeper. Skilled at uncovering important fulfillment details by asking strategic questions and offering consultative solutions on how ShipMonk could help that leads to successful sales closed by other sales teammates.
Relationship Builder. History of connecting with people and building mutually rewarding relationships with the GSD attitude. Builds rapport through outstanding research and custom outreach with ideal customers that fit ShipMonk’s model.
Problem Solver. Able to get to the root cause of issues, using critical skills to generate solutions and schedule time with team experts that can solidify that recommendation/solve that problem.
Make 60 phone calls and send 40 emails per day using Outreach
Conduct discovery calls and build initial relationships with prospective customers
Maintain accurate CRM records (we use Salesforce!)
Set qualified meetings for Account Executives to close deals
Stay current on eCommerce trends and logistics solutions
What you'll need:
Performance & Results Driven. Sales, portfolio, or relationship experience strongly preferred with the proven ability to drum up new business and spark engagement with potential merchants. Comfortable in a competitive environment, with evidence of personal ambition.
Voracious Learner. When you come across something you’re not familiar with, an innate desire burning from within propels you into GSD mode to shut down the ambiguity and become a master of this new information.
Consultative. You believe knowledge is power and are focused on the customer’s best interests over closing a deal. In the long run, the best fit is a mutual fit and you will be the first person to point a prospective account into the correct fit using ShipMonk knowledge/features.
Team Player. Actively contributes to the group in order to meet goals, tasks, and projects. Players take steps to actively listen to coworkers, respect ideas and aim to win.
1–2 years of sales or relevant experience
About ShipMonk
ShipMonk isn't just a 3PL; we're a growth partner for merchants. We provide cutting-edge technology and a network of owned and operated fulfillment centers that empower high-growth ecommerce and DTC brands to stress less and grow more. With over 2,500 employees across five countries, we're on a mission to revolutionize fulfillment by providing everything from the fastest click-to-delivery and real-time inventory to custom solutions—all with a merchant-first mindset.
Why ShipMonk?
We believe in building for the long term, and our success is powered by five key differentiators that help us become true partners to our merchants.
Global Fulfillment Network: Our 12+ owned and operated fulfillment centers span the US, Canada, the U.K., and Mainland Europe. We never outsource, ensuring quality and consistency. ● Proprietary Technology: We've eliminated the need for tribal knowledge with our AI-powered platform. It provides a real-time, unified view of inventory and orders, giving our merchants the control and visibility they need to succeed. ● Unrivaled Support: We provide hands-on, "mom and pop" support with a global reach. Our dedicated teams are on-site at every fulfillment center, ready to jump into action. ● Transparent Pricing: We believe in honest, long-term partnerships. Our all- inclusive pricing means predictable costs, with no hidden fees or surprises. ● Committed to the Future: We invest over $10 million annually in research and development to ensure our technology and services continually evolve, helping merchants plant roots with a partner who is here to stay.
Our Core Values
Our values are the heart of our culture. We're looking for individuals who embody these principles every day.
Merchant-first: We handle the logistics so our merchants can focus on what they do best—growing their business.
People make ShipMonk: We believe in our team and invest in our people.
Own it: We take ownership of our work, our mistakes, and our successes.
Get sh*t done: We're a fast-paced, high-growth company that values action and results.
Change the score: We challenge the status quo, constantly innovating and improving.
ShipMonk is an equal opportunity employer. We value diversity and do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
Modern fulfillment for fast-growing ecommerce brands. Stress less, grow more with ShipMonk.
Industry
Transportation, Logistics, Supply Chain and Storage
Company size
1,001-5,000 employees
Founded
2014
Headquarters
Fort Lauderdale, Florida
LinkedIn followers
25,999
Total funding
$365M
Since 2014, ShipMonk has operated with a singular guiding principle: help ecommerce brands scale through technology-driven fulfillment solutions that enable entrepreneurs to devote more time to the things that matter most in their businesses. Put simply, here at ShipMonk we help ecommerce brands STRESS LESS and GROW MORE.
Headquartered in Fort Lauderdale, FL, ShipMonk proudly employs 2,000+ team members across a network of 11 state-of-the-art facilities located throughout the US, Canada, and Europe. We are America’s fastest-growing third-party logistics provider (3PL) for DTC, B2B, and retail fulfillment, specializing in the facilitation of sustained growth for ecommerce brands of all sizes across all verticals. Our enterprise-level fulfillment services stand out amongst other 3PLs thanks to our seamless integrations, superior shipping rates and services, and powerful order, inventory, and warehouse management technology.
Each year, ShipMonk is recognized by ecommerce industry leaders and publications for our commitment to innovation. For example: The Inc. 5000 List of America’s Fastest-Growing Private Companies for eight consecutive years, Deloitte’s Technology Fast 500™️, and Entrepreneur Magazine’s 360 List of Best Entrepreneurial Companies in America. Most recently ShipMonk was recognized as a Business Intelligence Group “Company of the Year” for the third year in a row, and ShipMonk founder Jan Bednar was named a National Winner in Ernst & Young’s Entrepreneur of the Year®️ Awards.
Offices: 201 NW 22nd Ave, Unit 100, Fort Lauderdale, Florida 33311, US · 3524 N Mike Daley Dr, San Bernardino, California 92407, US · 285 Centerpoint Blvd, Pittston, Pennsylvania 18640, US · 5 Inez Dr, Bay Shore, New York 11706, US · 6710 E. North Belt Road, Las Vegas, NV 89115, US
eCommerce Order FulfillmentStorage and WarehousingInventory Management Software3PLLogisticsFulfillmentThird Party Logisticsecommerce fulfillmentecommerce 3pldtc fulfillment
Modern fulfillment for fast-growing ecommerce brands. Stress less, grow more with ShipMonk.
Industry
Transportation, Logistics, Supply Chain and Storage
Company size
1,001-5,000 employees
Founded
2014
Headquarters
Fort Lauderdale, Florida
LinkedIn followers
25,999
Total funding
$365M
Since 2014, ShipMonk has operated with a singular guiding principle: help ecommerce brands scale through technology-driven fulfillment solutions that enable entrepreneurs to devote more time to the things that matter most in their businesses. Put simply, here at ShipMonk we help ecommerce brands STRESS LESS and GROW MORE.
Headquartered in Fort Lauderdale, FL, ShipMonk proudly employs 2,000+ team members across a network of 11 state-of-the-art facilities located throughout the US, Canada, and Europe. We are America’s fastest-growing third-party logistics provider (3PL) for DTC, B2B, and retail fulfillment, specializing in the facilitation of sustained growth for ecommerce brands of all sizes across all verticals. Our enterprise-level fulfillment services stand out amongst other 3PLs thanks to our seamless integrations, superior shipping rates and services, and powerful order, inventory, and warehouse management technology.
Each year, ShipMonk is recognized by ecommerce industry leaders and publications for our commitment to innovation. For example: The Inc. 5000 List of America’s Fastest-Growing Private Companies for eight consecutive years, Deloitte’s Technology Fast 500™️, and Entrepreneur Magazine’s 360 List of Best Entrepreneurial Companies in America. Most recently ShipMonk was recognized as a Business Intelligence Group “Company of the Year” for the third year in a row, and ShipMonk founder Jan Bednar was named a National Winner in Ernst & Young’s Entrepreneur of the Year®️ Awards.
Offices: 201 NW 22nd Ave, Unit 100, Fort Lauderdale, Florida 33311, US · 3524 N Mike Daley Dr, San Bernardino, California 92407, US · 285 Centerpoint Blvd, Pittston, Pennsylvania 18640, US · 5 Inez Dr, Bay Shore, New York 11706, US · 6710 E. North Belt Road, Las Vegas, NV 89115, US
eCommerce Order FulfillmentStorage and WarehousingInventory Management Software3PLLogisticsFulfillmentThird Party Logisticsecommerce fulfillmentecommerce 3pldtc fulfillment