Augusta, Georgia, United States · On-site
Job Purpose: To make, confirm and cancel reservations for guests in a pleasant, professional and efficient manner, creating a positive impression and helping to increase hotel occupancy. Job Responsibilities: Answer inqu…
Skills: Reservation Management, Customer Service, Yield Management, Revenue Maximization, Clerical Skills
Augusta, Georgia, United States · On-site
Sheraton Augusta Hotel – Augusta, GA Pay: $16.00 per hour Schedule: 4:00 PM – 10:30 PM Job Type: Part-Time (Opportunity for Full-Time based on business needs) Join the Team at the Newly Renovated Sheraton Augusta Hotel! …
Skills: Food Preparation, Kitchen Safety, Sanitation Guidelines, Inventory Monitoring, Menu Execution
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Manage guest reservations, check-ins, and inquiries while maintaining daily room availability records. Collaborate with the sales department to implement strategies that maximize hotel occupancy and revenue.
Requires a high school diploma or equivalent. Candidates must have at least one year of previous experience as a front desk agent.
Answer inquiries pertaining to hotel services, registration of guests, and shopping, dining, entertainment and travel directions.
Keep daily records of room availability, rates; "Set the house" (balancing and assigning rooms) daily; block rooms for VIPs daily; complete travel agent commissions and Priority Club updates daily
Enforce hotel and company credit policies.
Make, confirm and cancel reservations, usually over telephone, fax or other reservation system; track and bill "no-show" guests.
Use yield management polices to maximize revenue and occupancy.
Complete the Lightspeed and Marriott training courses offered by Marriott within 90 days of hire.
May perform duties of a general clerical nature within the hotel.
Attend and is involved in monthly front desk meetings.
Work closely with sales department to implement strategies to maximize room revenue.
May fill-in on front desk.
Other duties as assigned.
Sheraton Augusta Hotel is a hospitality company based out of 1069 STEVENS CREEK RD, Augusta, Georgia, United States.
Offices: 1069 STEVENS CREEK RD, Augusta, Georgia 30907, us
View all jobs at Sheraton Augusta HotelSheraton Augusta Hotel is a hospitality company based out of 1069 STEVENS CREEK RD, Augusta, Georgia, United States.
Offices: 1069 STEVENS CREEK RD, Augusta, Georgia 30907, us
View all jobs at Sheraton Augusta Hotel