Los Angeles, California, United States · On-site
$55k–$65k/yr
About Sharebite Sharebite is the leading food ordering platform built for companies to feed their employees. Our platform allows their employees to place meal orders with their favorite restaurants while helping to comba…
Skills: Project Management, Operations Management, Client Onboarding, Team Leadership, Process Improvement
Los Angeles, California, United States • On-site
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Lead the operational onboarding and daily service success for clients, ensuring consistent experiences through site-specific procedures and performance monitoring. Manage and coach a team of Client Operations Associates while developing scalable processes to improve efficiency.
Requires 3-5 years of experience in operations, logistics, or project management, with a proven track record of leading geographically dispersed teams. A bachelor's degree or equivalent experience is required, along with the ability to travel 50-75% of the time.
Sharebite is the leading food ordering platform built for companies to feed their employees. Our platform allows their employees to place meal orders with their favorite restaurants while helping to combat food insecurity in local communities. Every meal ordered on Sharebite results in a meal donation through local partners like Feeding America and City Harvest, and to date, we have donated over 15 million meals.
As Client Operations Lead, you will ensure clients receive a consistent and successful operational experience from onboarding through daily service. You will collaborate with Account Management, Care, Logistics, Growth, Product, and on-site teams to launch new clients, enhance existing operations, and develop scalable processes as the company grows.
This role is equal parts project management, operations, and leadership. You’ll work cross-functionally to solve problems, improve the client experience, and support the Client Operations program while identifying opportunities to make our operations more efficient. This role is based on Los Angeles or the San Francisco Bay Area and the majority of clients in the scope of this role is based in California.
At Sharebite, we are committed to providing competitive pay and benefits that are in line with industry and market standards. The base compensation range for this role is $55,000 - $65,000 per year, however actual compensation packages are based on a wide array of factors unique to each candidate including but not limited to skill set, years & depth of experience, and location. Salary is just one component of Sharebite's total compensation package, which includes equity, multiple health insurance options, and a wide range of benefits.
At Sharebite, we're passionate about our mission to alleviate hunger and inspire employees to connect their work to a larger purpose. We know being well fed is an essential ingredient for employee wellbeing, team performance, and company culture - we've seen the results! Sharebite is proud to have been recognized as Inc. Magazine's Best in Business, Fast Company's Best Workplaces for Innovators, and Inc 5000's Fastest Growing Companies.
Join our team and help bring do-good, feel-good eating to the world.
Sharebite is proud to be an Equal Opportunity Employer building a diverse and inclusive workforce. If you need additional accommodations to feel comfortable during your interview process, please email us at [email protected].
If you are a resident of the State of California and would like a copy of our CA privacy notice, please email [email protected].
Sharebite is the leading meal benefits platform built exclusively for companies to feed employees.
We're on a mission to feed every worker in America. How? Sharebite is the leading meal benefits platform built exclusively for companies to feed employees. We offer multiple products to meet the needs of every type of workplace - in-office, remote, and hybrid. Meal benefits are proven to fuel performance, foster culture, and make employees feel supported. For every meal ordered on the platform, Sharebite makes a donation to feed someone in need, on behalf of customers, via partnerships with Feeding America® and City Harvest. To date, over 10 million meals have been donated. Recently, Sharebite has been named #56 on the 2024 Inc. 5000 list of the fastest-growing companies in the U.S., #35 on Fast Company's Best Workplaces for Innovators list for 2024, and the Hybrid Work Platform of the Year by the 2024 RemoteTech Breakthrough Awards.
Offices: New York, New York 10001, US
Sharebite is the leading meal benefits platform built exclusively for companies to feed employees.
We're on a mission to feed every worker in America. How? Sharebite is the leading meal benefits platform built exclusively for companies to feed employees. We offer multiple products to meet the needs of every type of workplace - in-office, remote, and hybrid. Meal benefits are proven to fuel performance, foster culture, and make employees feel supported. For every meal ordered on the platform, Sharebite makes a donation to feed someone in need, on behalf of customers, via partnerships with Feeding America® and City Harvest. To date, over 10 million meals have been donated. Recently, Sharebite has been named #56 on the 2024 Inc. 5000 list of the fastest-growing companies in the U.S., #35 on Fast Company's Best Workplaces for Innovators list for 2024, and the Hybrid Work Platform of the Year by the 2024 RemoteTech Breakthrough Awards.
Offices: New York, New York 10001, US
