State College, Pennsylvania, United States · On-site
Mid level$110M raised
Be available to work a flexible schedule, including weekends, holidays, and varied shifts. Ensures compliance with and completion of all daily operational procedures by the Housekeeping Department. Maintain complete know…
Maintain and strictly abide by state sanitation/health regulations and hotel requirements. Be available to work a flexible schedule, including weekends, holidays, and varied shifts. Maintain complete knowledge of correct…
Front Desk Agent | Fairfield Inn Harrisburg International Airport
Middletown, Pennsylvania, United States · On-site
Entry level$110M raised
Be available to work a flexible schedule, including weekends, holidays, and varied shifts. Handle guest complaints ensuring guest satisfaction. Process all check-ins and check-outs according to established hotel requirem…
Shaner Hotels has an amazing opportunity for a dual role Assistant General Manager to join our team at the amazing Norwalk Residence Inn. Responsible for the day-to-day hotel operation along with Department Leaders.Maint…
General Manager | Courtyard by Marriott Faro Blanco Resort
Marathon, Florida, United States · On-site
Senior$110M raised
Be available to work a flexible schedule, including weekends, holidays, and varied shifts. Focus on achievement of hotel financial goals / budget targets.Ensure that payroll and purchasing controls are in place to mainta…
Director of Sales | Dayton Fairfield Inn Water Street
Dayton, Ohio, United States · On-site
Senior$110M raised
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Executive Housekeeper | State College Fairfield Inn
State College, Pennsylvania, United States · On-site
Mid level$110M raised
Be available to work a flexible schedule, including weekends, holidays, and varied shifts. Ensures compliance with and completion of all daily operational procedures by the Housekeeping Department. Maintain complete know…
Jacksonville Beach, Florida, United States · On-site
Mid level$110M raised
Be available to work a flexible schedule, including weekends, holidays, and varied shifts. Creates and designs new and unique menu items. Assists the Executive Chef in the establishment of department budgets and the adhe…
Full Time Hours available with Benefits such as Medical (low cost to Free!), Dental, Vision and 401k once eligible. Hours are 5 am to 12 noon - offering a great work life balance! Be available to work a flexible schedule…
Be available to work a flexible schedule, including weekends, holidays, and varied shifts. Handle guest complaints ensuring guest satisfaction. Process all check-ins and check-outs according to established hotel requirem…
Derry Township, Pennsylvania, United States · On-site
Entry level$110M raised
Be available to work a flexible schedule, including weekends, holidays, and varied shifts. Handle guest complaints ensuring guest satisfaction. Maintains standards of quality and cleanliness throughout daily assignments.…
Skills: Cleaning, Guest Satisfaction, Chemical Handling, Communication, Housekeeping Procedures
Housekeeping Supervisor | Faro Blanco Resort & Yacht Club, a Curio by Hilton
Marathon, Florida, United States · On-site
Mid level$110M raised
Be available to work a flexible schedule, including weekends, holidays, and varied shifts. Ensures compliance with and completion of all daily operational procedures by the Housekeeping Department. Maintain complete know…
Be available to work a flexible schedule, including weekends, holidays, and varied shifts. Ensures compliance with and completion of all daily operational procedures by the Food and Beverage Department. Maintains food an…
Town of Hyde Park, New York, United States · On-site
Entry level$110M raised
Be available to work a flexible schedule, including weekends, holidays, and varied shifts. Handle guest complaints ensuring guest satisfaction. Maintains standards of quality and cleanliness throughout daily assignments.…
Front Desk Supervisor | Durham Marriott City Center
Durham, North Carolina, United States · On-site
Mid level$110M raised
Join our team and help create memorable guest experiences while growing your hospitality career! We're seeking an energetic and customer-focused Front Desk Supervisor to assist in leading our front office team and ensure…
State College, Pennsylvania, United States · On-site
Entry level$110M raised
Be available to work a flexible schedule, including weekends, holidays, and varied shifts. Handle guest complaints ensuring guest satisfaction. Process all check-ins and check-outs according to established hotel requirem…
Skills: Guest Services, Check-in/Check-out, Cash Handling, Conflict Resolution, Communication
Be available to work a flexible schedule, including weekends, holidays, and varied shifts. Ensures compliance with and completion of all daily operational procedures by the Food and Beverage Department. Maintains food an…
Be available to work a flexible schedule, including weekends, holidays, and varied shifts. Ensures compliance with and completion of all daily operational procedures by the Food and Beverage Department. Maintains food an…
Skills: Order Taking, Guest Service, Payment Collection, Food Safety, Alcohol Service
Jacksonville Beach, Florida, United States · On-site
Entry level$110M raised
Be available to work a flexible schedule, including weekends, holidays, and varied shifts. Handle guest complaints ensuring guest satisfaction. Maintains standards of quality and cleanliness throughout daily assignments.…
Skills: Cleaning, Guest Relations, Chemical Handling, Public Space Maintenance, Deep Cleaning
Be available to work a flexible schedule, including weekends, holidays, and varied shifts, as required to meet the needs of the Company’s business operations. Maintains food and beverage safety and quality based on hotel…
Skills: Guest Relations, Food and Beverage Service, Suggestive Selling, Sanitation, Customer Service
Manage all daily operations of the housekeeping and laundry departments to ensure high quality service and cleanliness standards. Oversee staff hiring, training, scheduling, and performance management while maintaining the annual budget.
Requirements
Requires 1-3 years of housekeeping management experience in hospitality and a high school diploma or equivalent. Must possess strong communication skills and knowledge of professional cleaning techniques and chemical safety.
Full job description
Be available to work a flexible schedule, including weekends, holidays, and varied shifts.
Ensures compliance with and completion of all daily operational procedures by the Housekeeping Department.
Maintain complete knowledge of and comply with all Shaner Hotels, franchise, and hotel/departmental policies and procedures, ensuring that housekeeping team is informed as well.
Hire, train and develop team members and ensure all required training is complete according to standards.
Review the daily business levels, anticipate critical situations, and plan effective solutions to best expedite these situations.
Prepare weekly work schedules in accordance with staffing guidelines and labor forecasts. Adjust schedules throughout the week to meet the business demands.
Ensure all end of month reports are completed to standard.
Assist staff with their job functions to ensure optimum service to guests.
Monitor and maintain cleanliness, sanitation, and organization of assigned areas.
Manages all aspects of employee performance to ensure productivity and a quality work environment.
Performs housekeeping, laundry, and houseperson functions whenever necessary.
Other duties as assigned.
Responsibilities
Maintains a high quality of services offered to guests through the management of the functional areas of the housekeeping department and maintain established standards and procedures of Shaner and/or franchise. Direct, implement and maintain a strong service and management philosophy which serves as a guide to respective staff.
Qualifications
Minimum 1-3 years of housekeeping management experience in the hospitality industry.
Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
Ability to satisfactorily communicate with guests, management, and co-workers to their understanding.
High school graduate or equivalent, some college preferred.
Bilingual English/Spanish a plus.
Knowledge of proper cleaning techniques, chemical handling, requirements, and use of equipment.
Shaner Hotel Group
Shaner Hotels is one of the foremost award-winning hospitality owner-operators and management companies in the hospitality industry. Our current portfolio consists of over 65 full-service, select-service, extended-stay and resort properties with more than 7,500 rooms in 14 states and four countries.We partner with the top Hospitality Brands including independent locations as well. We provide a variety of services for investors, hotel owners and brands—including hotel development, design and construction, e-commerce, and revenue management. You can find out more by visiting our website, www.shanercorp.com!
Shaner Hotels has an amazing opportunity at our newest hotel in State College, PA! The Holiday Inn by IHG is a full-service Holiday Inn serviced with a restaurant and bar for our guests. Located just minutes away from Happy Valley Casino, as well as the beautiful campus of Penn State University, your hospitality career can get off to a roaring start with the award-winning Shaner Hotel Group. We offer competitive pay, amazing benefits, and advancement opportunities within Shaner's portfolio. Start your career with Shaner Hotels, and see where you can go from here.
Related keywords
HospitalityHousekeepingLaundryHotel ManagementGuest SatisfactionStaffing GuidelinesLabor ForecastsSanitationIHGHoliday InnShaner Hotel Group
Headquartered in State College, Pa., Shaner Hotels is part of the Shaner Companies, a diversified, privately held company that owns and operates investments in the lodging, investment, energy and professional service sectors. Shaner Hotels is a developer/owner/operator that currently owns and manages 60+ hotels in the United States, Italy, Greece and the Bahamas under the Marriott, IHG, Hilton and Choice brands as well as some independent properties.
Offices: 1965 Waddle Rd, State College, PA 16803, US
Headquartered in State College, Pa., Shaner Hotels is part of the Shaner Companies, a diversified, privately held company that owns and operates investments in the lodging, investment, energy and professional service sectors. Shaner Hotels is a developer/owner/operator that currently owns and manages 60+ hotels in the United States, Italy, Greece and the Bahamas under the Marriott, IHG, Hilton and Choice brands as well as some independent properties.
Offices: 1965 Waddle Rd, State College, PA 16803, US