North Sioux City, South Dakota, United States · On-site
Company Description We are SGS – the world's leading testing, inspection and certification company. We are recognized as the global benchmark for sustainability, quality and integrity. Our 99,600 employees operate a netw…
Skills: Customer Relationship Management, Strategic Planning, KPI Management, Process Harmonization, Team Leadership
Quebec, Quebec, Canada · On-site
Description de l'entreprise Nous sommes SGS – Le leader mondial des services d’essais, d’inspection et de certification. Nous sommes reconnus comme la référence mondiale en matière de qualité et d'intégrité. Nos 99,600 e…
Skills: Sample Preparation, Laboratory Equipment Maintenance, Data Recording, Quality Control, Time Management
Pudahuel, Santiago Metropolitan Region, Chile · On-site
Descripción de la empresa SGS es líder mundial en inspección, verificación, análisis y certificación. Está considerada como principal referente mundial en calidad e integridad, contamos con más de 93.000 empleados y con …
Skills: Food Sampling, Quality Control, Technical Norms Compliance, Equipment Maintenance, Safety Standards
Industry, California, United States · On-site
$18/hr–$20/hr
Company Description We are SGS – the world's leading testing, inspection and certification company. We are recognized as the global benchmark for sustainability, quality and integrity. Our 99,600 employees operate a netw…
Skills: Sample Preparation, Analytical Chemistry, Instrumentation Calibration, SOP Adherence, Mathematical Reasoning
Delta, British Columbia, Canada · On-site
$21/hr–$23/hr
Company Description We are SGS – the world’s leading testing, inspection and certification company. We are recognized as the global benchmark for quality and integrity. Our 98,000 employees operate a network of 2,650 off…
Skills: Sample Preparation, Geological Material Processing, Crushing, Pulverizing, Screening
Madrid, Community of Madrid, Spain · Hybrid
Company Description SGS is the world’s leading Testing, Inspection and Certification company. We operate a network of over 2,500 laboratories and business facilities across 115 countries, supported by a team of over 100,…
Skills: Business Analysis, Requirements Gathering, Functional Testing, Project Coordination, Azure DevOps
Bar Hill, England, United Kingdom · On-site
Company Description We are SGS – the world's leading testing, inspection and certification company. We are recognized as the global benchmark for sustainability, quality and integrity. Our 99,600 employees operate a netw…
Skills: Sample preparation, Extraction, SOP compliance, Laboratory record keeping, Health & Safety protocols
Cherbourg-en-Cotentin, Normandy, France · Hybrid
Description de l'entreprise Nous sommes SGS, le leader mondial du testing, de l’inspection et de la certification. Reconnue comme la référence en termes de qualité et d’intégrité, SGS exploite un réseau de plus de 2 650 …
Skills: Business Development, Account Management, Strategic Planning, CRM Salesforce, Market Analysis
Saint-Étienne-du-Rouvray, Normandy, France · On-site
Description de l'entreprise Au sein du laboratoire SGS France de Rouen, des essais d’écotoxicologie sont réalisés afin d’évaluer la toxicité de différents types d’échantillons (effluents, déchets, produits formulés…) sur…
Skills: Ecotoxicology, Physico-chemistry, OECD 249, Biodegradability Testing, Sample Preparation
Ho Chi Minh City, Vietnam · On-site
Company Description SGS is the world’s leading Testing, Inspection and Certification company — the global benchmark for quality and integrity. With over 140 years of global expertise and a presence in Vietnam since 1989,…
Skills: Microbiology, Molecular Biology, Biotechnology, Laboratory Testing, SOP Compliance
Cua Ong Ward, Quảng Ninh Province, Vietnam · On-site
Company Description SGS is the world’s leading Testing, Inspection and Certification company — the global benchmark for quality and integrity. With over 140 years of global expertise and a presence in Vietnam since 1989,…
Skills: ISO/IEC 17025:2017, Quality Management System, Internal Auditing, CAPA, Root Cause Analysis
Cua Ong Ward, Quảng Ninh Province, Vietnam · On-site
Company Description SGS is the world’s leading Testing, Inspection and Certification company — the global benchmark for quality and integrity. With over 140 years of global expertise and a presence in Vietnam since 1989,…
Skills: ISO/IEC 17025:2017, Quality Management System, Internal Auditing, CAPA, Root Cause Analysis
Quảng Ninh Province, Vietnam · On-site
Company Description SGS is the world’s leading Testing, Inspection and Certification company — the global benchmark for quality and integrity. With over 140 years of global expertise and a presence in Vietnam since 1989,…
Skills: Quality Management System, ISO/IEC 17025:2017, Internal Auditing, CAPA, Root Cause Analysis
Ho Chi Minh City, Vietnam · On-site
Company Description SGS is the world’s leading Testing, Inspection and Certification company — the global benchmark for quality and integrity. With over 140 years of global expertise and a presence in Vietnam since 1989,…
Skills: Microbiology, Molecular Biology, Biotechnology, Laboratory Testing, SOP Compliance
Ho Chi Minh City, Vietnam · On-site
Company Description SGS is the world’s leading Testing, Inspection and Certification company — the global benchmark for quality and integrity. With over 140 years of global expertise and a presence in Vietnam since 1989,…
Skills: Microbiology, Molecular Biology, Biotechnology, SOP Compliance, ISO 17025
Martillac, New Aquitaine, France · On-site
Description de l'entreprise La société SGS IDEA Lab est un laboratoire spécialisé dans les études in vitro de toxicologie réglementaire conformes aux Bonnes Pratiques de Laboratoire (BPL). Implanté depuis plus de 20 ans …
Skills: Cell Culture, Biochemistry, Immunology, qPCR, RNA Purification
Thuận An, Vietnam · On-site
Company Description SGS is the world’s leading Testing, Inspection and Certification company — the global benchmark for quality and integrity. With over 140 years of global expertise and a presence in Vietnam since 1989,…
Skills: Analytical Chemistry, Chemical Engineering, Instrument Calibration, Laboratory Procedures, SOP Compliance
Ho Chi Minh City, Vietnam · On-site
Company Description SGS is the world’s leading Testing, Inspection and Certification company — the global benchmark for quality and integrity. With over 140 years of global expertise and a presence in Vietnam since 1989,…
Skills: Sample Processing, Documentation Management, Order Coordination, Invoicing, Payment Collection
Ho Chi Minh City, Vietnam · On-site
Company Description SGS is the world’s leading Testing, Inspection and Certification company — the global benchmark for quality and integrity. With over 140 years of global expertise and a presence in Vietnam since 1989,…
Skills: Sample Processing, Documentation Management, Order Coordination, Customer Service, Invoicing
Hải Phòng, Vietnam · On-site
Company Description SGS is the world’s leading Testing, Inspection and Certification company — the global benchmark for quality and integrity. With over 140 years of global expertise and a presence in Vietnam since 1989,…
Skills: Quality Management System, ISO/IEC 17025:2017, Internal Auditing, CAPA, Root Cause Analysis
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The Director of Client Services leads the customer service department to drive growth and profitability through strategic KPI management and process optimization. They are responsible for ensuring a high-quality client experience, managing the service team, and coordinating with internal units to meet business objectives.
Candidates must possess a Master's degree and at least 10 years of experience in managing customer relations or sales within the service industry. A Bachelor's degree is also required as a minimum educational foundation.
We are SGS – the world's leading testing, inspection and certification company. We are recognized as the global benchmark for sustainability, quality and integrity. Our 99,600 employees operate a network of 2,600 offices and laboratories, working together to enable a better, safer and more interconnected world.
Under the direction of the Business Vice President and serving as an integral member of the SGS North America senior management team, the Director, Customer Service provides leadership to excel customer service to support growth, and profitability in accordance with Company objectives. Responsible for the entire customer services department within the business line and all aspects of set KPI related customer satisfaction and growth as well as efficiency and best practice.
SGS is an Equal Opportunity Employer, and as such we recruit, hire, train, and promote persons in all job classifications without regard to race, color, religion, sex, national origin, disability, age, marital status, sexual orientation, gender identity or expression, genetics, status as a protected veteran, or any other characteristics protected by law.
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily with or without reasonable accommodations. The requirements listed above are representative of the knowledge, skills, and/or abilities required.
This job description should not be construed as an exhaustive statement of duties, responsibilities or requirements, but a general description of the job. Nothing contained herein restricts the company’s rights to assign or reassign duties and responsibilities to this job at any time.
If you are applying for a position within the United States and you have difficulty completing the on-line employment application because of a disability, please call 201-508-3149 for assistance and leave a message. You will receive a call back. Please note, this phone number is not for general employment information, but is only for individuals who are experiencing difficulty applying for a position due to a disability.
SGS is the world’s leading Testing, Inspection and Certification company. We operate a network of over 2,500 laboratories and business facilities across 115 countries, supported by a team of 99,500 dedicated professionals. With over 145 years of service excellence, we combine the precision and accuracy that define Swiss companies to help organizations achieve the highest standards of quality, compliance and sustainability. Our brand promise – when you need to be sure – underscores our commitment to trust, integrity and reliability, enabling businesses to thrive with confidence. We proudly deliver our expert services through the SGS name and trusted specialized brands, including Brightsight, Bluesign, Maine Pointe and Nutrasource. Community Guidelines SGS encourages all fans of this page to participate in conversations through questions and comments. Any comments arising from persons sharing or reproducing any communications published by SGS is not controlled or endorsed by SGS. We want to promote an informative and enjoyable environment within this community. We therefore ask that you post content that is both relevant and respectful and you follow LinkedIn's Professional Community Guidelines. Posts will be removed if they are: - Offensive, defamatory, discriminatory or obscene - Fraudulent, deceptive or misleading - In violation of any intellectual property rights - In violation of any law or regulation - Abusive, harassing, stalking or attacking others - Trolling or deliberate disruption of discussion - Commercial solicitations or personal promotion - Spam or link baiting Intellectual Property Statement Except where expressly stated otherwise, all intellectual property rights, including copyright and trademarks, in any and all communications and materials in any form published by or on behalf of SGS are owned by © SGS Société Générale de Surveillance SA (2025).
Offices: Zugerstrasse 57, Baar, Zug 6340, CH
SGS is the world’s leading Testing, Inspection and Certification company. We operate a network of over 2,500 laboratories and business facilities across 115 countries, supported by a team of 99,500 dedicated professionals. With over 145 years of service excellence, we combine the precision and accuracy that define Swiss companies to help organizations achieve the highest standards of quality, compliance and sustainability. Our brand promise – when you need to be sure – underscores our commitment to trust, integrity and reliability, enabling businesses to thrive with confidence. We proudly deliver our expert services through the SGS name and trusted specialized brands, including Brightsight, Bluesign, Maine Pointe and Nutrasource. Community Guidelines SGS encourages all fans of this page to participate in conversations through questions and comments. Any comments arising from persons sharing or reproducing any communications published by SGS is not controlled or endorsed by SGS. We want to promote an informative and enjoyable environment within this community. We therefore ask that you post content that is both relevant and respectful and you follow LinkedIn's Professional Community Guidelines. Posts will be removed if they are: - Offensive, defamatory, discriminatory or obscene - Fraudulent, deceptive or misleading - In violation of any intellectual property rights - In violation of any law or regulation - Abusive, harassing, stalking or attacking others - Trolling or deliberate disruption of discussion - Commercial solicitations or personal promotion - Spam or link baiting Intellectual Property Statement Except where expressly stated otherwise, all intellectual property rights, including copyright and trademarks, in any and all communications and materials in any form published by or on behalf of SGS are owned by © SGS Société Générale de Surveillance SA (2025).
Offices: Zugerstrasse 57, Baar, Zug 6340, CH
