London, England, United Kingdom · On-site
About the Team The Customer Success team at SevenRooms is the heartbeat of our customers. We’re a global, collaborative group of relationship builders, problem solvers, and product experts who help hospitality operators …
Skills: Client Onboarding, Project Management, SaaS, Hospitality Technology, Italian Language
London, England, United Kingdom · On-site
Events Marketing Manager, EMEA Reports to: B2C/B2B DoorDash Reservations Global Events Lead Introduction This role will lead the strategy and execution of SevenRooms EMEA event portfolio, delivering merchant experiences,…
Skills: Event Strategy, Project Management, Vendor Negotiation, Budget Management, Creative Briefing
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Lead the onboarding process for new clients by managing project kick-offs, training, and platform configuration. Collaborate with Sales and Customer Success teams to ensure a smooth handoff and drive long-term product adoption.
Requires 2+ years of experience in customer-facing SaaS or hospitality tech roles and fluency in Italian. Candidates must possess strong project management skills and the ability to thrive in a fast-paced startup environment.
The Customer Success team at SevenRooms is the heartbeat of our customers. We’re a global, collaborative group of relationship builders, problem solvers, and product experts who help hospitality operators achieve their goals. With empathy and a customer-first mindset, we guide clients through every stage of their journey and ensure they get lasting value from the SevenRooms platform.
As an Implementation Partner, you’ll work directly with new clients to configure and launch their SevenRooms platform. You’ll understand their current challenges, develop onboarding strategies, and guide them through adoption to set them up for long-term success. This role plays a key part in helping our clients get started quickly and effectively, and reports directly to the Regional Lead.
At DoorDash, our mission to empower local economies shapes how our team members move quickly, learn, and reiterate in order to make impactful decisions that display empathy for our range of users—from Dashers to merchant partners to consumers. We are a technology and logistics company that started with door-to-door delivery, and we are looking for team members who can help us go from a company that is known for delivering food to a company that people turn to for any and all goods.
DoorDash is growing rapidly and changing constantly, which gives our team members the opportunity to share their unique perspectives, solve new challenges, and own their careers. We're committed to supporting employees’ happiness, healthiness, and overall well-being by providing comprehensive benefits and perks.
We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel.
If you need any accommodations, please inform your recruiting contact upon initial connection.
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In 2011, Joel Montaniel, Allison Page, and Kinesh Patel founded SevenRooms after noticing that hospitality operators were missing a critical ingredient in the systems they were using to run their business: guest data. What began as a mission to help restaurants better understand and serve their guests evolved into a powerful platform used by merchants around the world.
With best-in-class tools for marketing, operations, and guest experience — all deeply integrated with its industry-leading CRM — SevenRooms empowers operators to drive revenue, streamline operations, and deliver experiences that keep guests coming back.
In 2025, DoorDash acquired SevenRooms to strengthen its in-store strategy and expand its merchant-first offerings. The combination brings together DoorDash’s scale, reach, and digital innovation with SevenRooms’ in-store capabilities to support hospitality businesses across every channel — from discovery and delivery to on-premise dining.
As DoorDash builds out its in-store capabilities, SevenRooms plays a central role in enabling merchants to grow their businesses and connect more meaningfully with guests, whether they’re ordering online or dining in. This move reflects DoorDash’s broader commitment to empowering local businesses, fostering stronger connections between consumers and the places they love, and building technology that meets merchants — and their customers — wherever they are.
A DoorDash company. The leading CRM, marketing & operations platform for the hospitality industry.
SevenRooms, a DoorDash company, is a CRM, marketing and operations platform that helps hospitality operators create exceptional experiences that drive revenue and repeat business. Trusted by thousands of hospitality operators around the world, SevenRooms powers tens of millions of guest experiences each month across both on- and off-premises. From neighborhood restaurants and bars to international, multi-concept hospitality groups, SevenRooms is transforming the industry by empowering operators to take back control of their businesses to build direct guest relationships, deliver exceptional experiences and drive more visits and orders, more often. The full suite of products includes reservation, waitlist and table management, online ordering, mobile order & pay, review aggregation, email marketing and marketing automation. Founded in 2011, SevenRooms has dining, hotel F&B, nightlife, and entertainment clients in more than 1000 cities worldwide, including: Marriott International, Bloomin’ Brands, MGM Resorts International, Mandarin Oriental Hotel Group, Jumeirah Group, Hilton Hotels, The Cosmopolitan of Las Vegas, Harrods, Wolfgang Puck, Michael Mina, LDV Hospitality, Union Square Hospitality Group, Australian Venue Company, Altamarea Group, AELTC, The Wolseley Hospitality Group, Zuma, and Live Nation. Headquartered in New York City, SevenRooms employs 350+ team members across offices in the U.S., U.K., Dubai, Australia, Singapore, and Hong Kong. SevenRooms has been recognized as a top employer for its people-first approach by publications such as Inc. Best Workplaces (2023, 2022, 2020), Inc. 5000 (2023, 2022), Built in Best Places to Work NYC (2023, 2022, 2021, 2020) and more. We invite you to take a seat at the table where we’re empowering operators to own, analyze, and optimize every step of the guest journey, enabling a more data-driven approach to hospitality.
Offices: 386 Park Ave S, 8th Floor, New York, NY 10016, US · 123 Buckingham Palace Road, London, England SW1W 9SH, GB
A DoorDash company. The leading CRM, marketing & operations platform for the hospitality industry.
SevenRooms, a DoorDash company, is a CRM, marketing and operations platform that helps hospitality operators create exceptional experiences that drive revenue and repeat business. Trusted by thousands of hospitality operators around the world, SevenRooms powers tens of millions of guest experiences each month across both on- and off-premises. From neighborhood restaurants and bars to international, multi-concept hospitality groups, SevenRooms is transforming the industry by empowering operators to take back control of their businesses to build direct guest relationships, deliver exceptional experiences and drive more visits and orders, more often. The full suite of products includes reservation, waitlist and table management, online ordering, mobile order & pay, review aggregation, email marketing and marketing automation. Founded in 2011, SevenRooms has dining, hotel F&B, nightlife, and entertainment clients in more than 1000 cities worldwide, including: Marriott International, Bloomin’ Brands, MGM Resorts International, Mandarin Oriental Hotel Group, Jumeirah Group, Hilton Hotels, The Cosmopolitan of Las Vegas, Harrods, Wolfgang Puck, Michael Mina, LDV Hospitality, Union Square Hospitality Group, Australian Venue Company, Altamarea Group, AELTC, The Wolseley Hospitality Group, Zuma, and Live Nation. Headquartered in New York City, SevenRooms employs 350+ team members across offices in the U.S., U.K., Dubai, Australia, Singapore, and Hong Kong. SevenRooms has been recognized as a top employer for its people-first approach by publications such as Inc. Best Workplaces (2023, 2022, 2020), Inc. 5000 (2023, 2022), Built in Best Places to Work NYC (2023, 2022, 2021, 2020) and more. We invite you to take a seat at the table where we’re empowering operators to own, analyze, and optimize every step of the guest journey, enabling a more data-driven approach to hospitality.
Offices: 386 Park Ave S, 8th Floor, New York, NY 10016, US · 123 Buckingham Palace Road, London, England SW1W 9SH, GB
