Scottsbluff, Nebraska, United States · On-site
Job DetailsJob Location: Scottsbluff - Scottsbluff, NE 69361-1973Position Type: Full-timeEducation Level: High SchoolJob Shift: DayPosition Overview We are seeking a customer-focused Customer Service Supervisor to suppor…
Skills: Leadership, Customer Service, Staff Development, Compliance Oversight, Account Maintenance
Rapid City, South Dakota, United States · On-site
Job DetailsJob Location: Rapid City Main - Rapid City, SD 57701Position Type: Full-timeEducation Level: High SchoolJob Shift: DayJob Category: BankingPosition Overview We are seeking a customer-focused and team-oriented …
Skills: Leadership, Cash Handling, Customer Service, Banking Operations, Account Maintenance
Rapid City, South Dakota, United States · On-site
Job DetailsJob Location: Rapid City Buffalo Crossing - Rapid City, SD 57709Position Type: Full-timeEducation Level: High SchoolJob Shift: DayPosition Overview The Electronic Banking Operations Specialist plays a key role…
Skills: Electronic Banking Operations, Digital Banking Platforms, Troubleshooting, System Maintenance, Analytical Skills
Lincoln, Nebraska, United States · On-site
Job DetailsJob Location: Lincoln Garret Lane - Lincoln, NE 68512Position Type: Full-timeEducation Level: High SchoolTravel Percentage: NoneJob Shift: DayJob Category: Customer ServicePosition Overview We are seeking a cu…
Skills: Customer Service, Loan Servicing, Problem Solving, Communication Skills, Account Maintenance
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Lead the Customer Service Representative team while supporting branch operations and ensuring an outstanding customer experience. Responsibilities include supervising staff, managing vault operations, and monitoring compliance with bank policies.
A high school diploma is required, with one to three years of experience in banking or customer service preferred. Candidates must possess strong leadership skills and the ability to work scheduled weekday shifts.
Job DetailsJob Location: Scottsbluff - Scottsbluff, NE 69361-1973Position Type: Full-timeEducation Level: High SchoolJob Shift: DayPosition Overview
We are seeking a customer-focused Customer Service Supervisor to support branch operations and lead our Customer Service Representative (CSR) team. This role combines exceptional customer service with staff development, operational support, and compliance oversight to ensure an outstanding customer experience.
Assist customers with account openings, maintenance, and service-related inquiries.
Supervise, train, and support Customer Service Representatives.
Resolve customer concerns and assist with non-routine transactions.
Support online banking services and research customer account issues.
Monitor compliance with bank policies and regulatory requirements.
Manage vault operations and promote bank products through referrals.
Maintain confidentiality and perform additional duties as assigned.
High school diploma or equivalent required.
Ability to work scheduled shifts Monday - Friday.
One to three years of banking, customer service, or related experience preferred.
Strong leadership, communication, and customer service skills.
Knowledge of banking products, basic accounting principles, and operational procedures.
Ability to exercise sound judgment, solve problems, and manage multiple priorities.
Security First Bank offers an excellent opportunity within a community‑focused financial institution recognized for integrity, customer trust, and operational excellence. We welcome applicants from a wide range of backgrounds and provide a supportive environment where you can develop valuable skills, contribute to a service‑driven team, and build a strong foundation for your career.
We offer competitive wages and one of the most comprehensive benefits packages in Nebraska and South Dakota, designed to support both your professional development and personal well‑being. Starting pay is based on experience, and additional benefit details are available on our Careers page.
Qualified candidates are encouraged to complete the online application through Security First Bank’s secure applicant portal by visiting our website and selecting the careers page.
For application assistance or accommodation requests, please contact:
2001 Broadway Ste 1, Scottsbluff NE 69361 or call 308-635-3400.
This Job Description is not a complete statement of all duties and responsibilities comprising this position.
Security First Bank is an Affirmative Action and Equal Opportunity Employer, Minority / Female / Disabled / Veteran / Gender Identity / Sexual Orientation.
A relationship you can count on.
At Security First Bank, we believe strong communities are built through trusted relationships, local commitment, and exceptional service. Since 1898, we have proudly served customers across Nebraska and South Dakota with community banking and insurance solutions designed to help individuals, families, businesses, and agricultural operations succeed. With locations throughout the region, Security First offers a full range of banking, lending, mortgage, and insurance services while maintaining a strong focus on personalized customer care and community involvement. We are proud to foster a workplace culture centered around teamwork, growth, integrity, and service. Whether serving customers in our branches, supporting operations behind the scenes, or helping communities grow, our employees play an important role in making a difference every day.
Offices: 5505 Red Rock Lane, Lincoln, Nebraska 68516, US · Security First Bank, 805 Fifth Street, Rapid City, South Dakota 57701, US
A relationship you can count on.
At Security First Bank, we believe strong communities are built through trusted relationships, local commitment, and exceptional service. Since 1898, we have proudly served customers across Nebraska and South Dakota with community banking and insurance solutions designed to help individuals, families, businesses, and agricultural operations succeed. With locations throughout the region, Security First offers a full range of banking, lending, mortgage, and insurance services while maintaining a strong focus on personalized customer care and community involvement. We are proud to foster a workplace culture centered around teamwork, growth, integrity, and service. Whether serving customers in our branches, supporting operations behind the scenes, or helping communities grow, our employees play an important role in making a difference every day.
Offices: 5505 Red Rock Lane, Lincoln, Nebraska 68516, US · Security First Bank, 805 Fifth Street, Rapid City, South Dakota 57701, US
