Manchester, England, United Kingdom · On-site
Purpose of the Role To work as part of the Savills front of house team, based at the busy main reception desk. To assist with the smooth running of daily operations and ensure all building users receive excellent custome…
Skills: Customer Service, CCTV Monitoring, Visitor Management, Microsoft Outlook, Microsoft OneDrive
Derby, England, United Kingdom · On-site
Purpose of the Role As an Environmental Services Assistance – Days within the Environmental Services Department of the business you will work with other team member’s out of trading hours to clean the Centre. You will be…
Skills: Deep Cleaning, Industrial Cleaning Machinery, Waste Management, COSHH Compliance, Health & Safety
London, England, United Kingdom · On-site
Purpose of the Role Role: Typically includes cleaning duties and specifically waste movements following the any site segregation protocols and taking all waste to the designated waste storage area(s) Cleaning may include…
Skills: Waste Management, Cleaning, COSHH Compliance, Health and Safety, Time Management
Bolsover, England, United Kingdom · Hybrid
Purpose of the Role Support the Marketing Manager in executing the agreed annual marketing plan to achieve the set centre specific marketing objective to deliver the budgeted levels of footfall and sales and attain the d…
Skills: Social Media Management, Content Creation, Digital Marketing, CMS Management, Web Analytics
City of Westminster, England, United Kingdom · On-site
Purpose of the Role Role: To clean the communal areas within the premises including reception, staircase, toilets etc as required. To assist the reception with any incidental cleaning tasks as they are reported to the ev…
Skills: Housekeeping, Vacuuming, Dusting, Mopping, Waste Collection
United Kingdom · Hybrid
Role Overview We’re looking for a strong finance operations leader to head up a critical Central Finance function supporting Property Management across the UK. This is a high-impact role with responsibility across billin…
Skills: Finance Operations Leadership, Billings, Banking, Reconciliations, Financial Control
City of London, England, United Kingdom · Hybrid
Purpose of the Role The successful applicant will provide competent risk management and compliance support and advice to the property management division across all portfolios. The primary role is to complete an allocate…
Skills: Risk Management, Compliance Auditing, Fire Risk Assessment, Health and Safety Legislation, ISO Management Standards
Greater London, England, United Kingdom · On-site
$50k–$60k/yr
King’s Cross is one of London’s most distinctive and successful mixed-use developments - an inspiring place to work, visit and live. The estate brings together a vibrant blend of culture, creativity, commerce, and commun…
Skills: Health & Safety Management, Permit-to-Work Systems, Risk Assessment, Incident Investigation, Compliance Auditing
Derby, England, United Kingdom · On-site
Purpose of the Role The role to ensure the smooth and efficient operation of the Customer Services department providing excellent customer service, ensuring excellent standards of customer care at all times. Key Responsi…
Skills: Customer Service, Team Leadership, Line Management, KPI Reporting, Conflict Resolution
Newcastle upon Tyne, England, United Kingdom · On-site
Purpose of the Role To ensure the centre is maintained in such a way that all rubbish is removed regularly and cleaned daily. To ensure that any food or liquid spillages are attended to and cleaned, as soon as possible. …
Skills: Cleaning Services, Customer Service, Health & Safety Legislation, Waste Segregation, Jet Washing
Dudley, England, United Kingdom · On-site
Purpose of the Role We are seeking a skilled and reliable Painter to join our maintenance team at Merry Hill Shopping Centre. The successful candidate will be responsible for maintaining the appearance and condition of i…
Skills: Surface Preparation, Paint Application, Varnishing, Staining, Minor Plastering
Newcastle upon Tyne, England, United Kingdom · On-site
Purpose of the Role To ensure the centre is maintained in such a way that all rubbish is removed regularly and cleaned daily. To ensure that any food or liquid spillages are attended to and cleaned, as soon as possible. …
Skills: Cleaning Services, Customer Service, Health & Safety Legislation, Waste Segregation, Jet Washing
Derby, England, United Kingdom · On-site
Purpose of the Role The purpose of the Security Team Leader role is to take responsibility for setting the standard and lead your team to deliver an exceptional customer service. You will have direct line management resp…
Skills: Team Leadership, Customer Service, Line Management, Incident Management, Staff Scheduling
United Kingdom · Remote OK
Role Overview •Proven experience in leading managing land referencing activities for major infrastructure projects (e.g. DCO, NSIP, CPO, utilities, transport) •A relevant bachelor’s or master’s degree in geography/planni…
Skills: Land Referencing, GIS, Title Interrogation, Land Investigation, Project Management
United Kingdom · Hybrid
Role Overview Join our Credit Control team in Manchester - part of our integral Central Finance department, where you’ll look after your own client portfolios, build great relationships, solve queries, and keep cashflow …
Skills: Credit Control, Portfolio Management, Relationship Building, Query Resolution, Cashflow Management
Whickham, England, United Kingdom · On-site
Purpose of the Role Metrocentre are seeking to recruit a full time External Environmental Services Assistant. Key duties will include using a variety of cleaning equipment, scrubber dryers, rotary scrubbers, pressure was…
Skills: Cleaning Equipment Operation, Waste Management, Customer Service, Communication Skills, Health and Safety Compliance
Dacorum, England, United Kingdom · On-site
Purpose of the Role The purpose of a Dual Service Officer is to provide multi-skilled on-site support—most commonly combining security and cleaning duties into a single role. Key Responsibilities · Security & Safety: Pat…
Skills: Security Patrolling, CCTV Monitoring, Conflict Resolution, Commercial Cleaning, Customer Service
Milton Keynes, England, United Kingdom · On-site
Purpose of the Role As a Team Leader within the Housekeeping and Environmental Services department, you will ensure exemplary standards of cleaning, waste and customer services are provided. Team building and staff moral…
Skills: Team Leadership, Cleaning Management, Waste Management, Customer Service, Microsoft Office
City of London, England, United Kingdom · Hybrid
Purpose of the Role Savills Safety+ Facilities Management is seeking an experienced Facilities Manager to deliver facilities management to our existing and future instructions in London. The FM is responsible for the pro…
Skills: Facilities Management, Hard and Soft FM, Health & Safety Compliance, Service Charge Budgeting, Risk Assessment
Newcastle upon Tyne, England, United Kingdom · On-site
Purpose of the Role To be a proactive and active presence and help ensure the smooth running of the shopping park. To assist with all emergency situations when they occur, liaising with Savills management and the emergen…
Skills: Security Guarding, Patrolling, Emergency Response, Incident Reporting, Health & Safety Compliance
Manchester, England, United Kingdom • On-site
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Provide visible security and concierge cover at the main reception desk, welcoming guests and managing visitor procedures. Conduct site patrols, monitor CCTV, and handle emergency situations to ensure a safe environment for all building users.
Candidates must hold a valid SIA Security Licence and a Public Space Surveillance/CCTV Licence. Experience in security or concierge services within a busy, customer-facing environment is essential.
Purpose of the Role
To work as part of the Savills front of house team, based at the busy main reception desk. To assist with the smooth running of daily operations and ensure all building users receive excellent customer service and have a positive experience.
The role will be working alongside another Security Officer and a Receptionist, providing visible security/concierge cover, welcoming guests and visitors, following occupier visitor management procedures, handling enquiries and occupier concerns in person, over the phone and via email, monitoring CCTV, completing site patrols and reports, reporting facilities issues, managing contractors and dealing with any emergency situations that arise.
One St Peter’s Square is a large commercial building that is open to occupiers 24/7 and has a number of high profile occupiers so the role would suit someone professional with excellent communication skills and experience in a customer facing role.
Key Responsibilities
To work the hours and shifts in accordance with conditions of employment.
To carry out duties in accordance with instructions issued by Building Management.
To work as part of the front of house team, dealing with building user enquiries face to face, over the phone and via email.
To follow occupier procedures for visitor management, check in visitors and guests and issues keys and passes as required.
To undertake regular patrols of the building as instructed and report any facilities issues.
To comply fully with the Health & Safety Policy on site.
To comply with individual responsibilities to ensure that the requirements of the Regulatory Reform (Fire Safety) Order are complied with, in line with company policy and site procedures.
To ensure that the rules and regulations of the building are complied with at all times.
Ensure that all incidents are recorded in the correct manner.
Ensure that contractors arriving on site adhere fully to requirements for contractor management and site H&S in line with the company policy and site procedures.
Ensure that the building is a safe and pleasant environment for staff and visitors.
To assist with enquiries from the public and emergency services if so required.
To be aware of and abide by all rules, terms and conditions of the company.
In order to comply with the Security Industry Act 2001, officers must hold a valid SIA Security Licence and a Public Space Surveillance/CCTV Licence.
Skills, Knowledge and Experience
Candidates will be required to demonstrate the following:
Essential
· Experience in the provision of security/concierge services in a busy environment visited by members of the public.
· In order to comply with the Security Industry Act 2001, officers must hold a valid SIA Security Licence and a Public Space Surveillance/CCTV Licence.
· Ability to demonstrate high levels of customer service at all times.
· Confident user of IT - ability to use full range of Microsoft applications including Outlook email and calendar functions, One Drive and a number of electronic systems for visitor management, patrol reports and key/pass management.
· Ability to work on own initiative and deal with demanding situations.
· Honest and reliable work ethic.
· Willingness to partake in onsite training for emergency procedures.
· Excellent organisational, interpersonal and communication skills.
· Accurate record keeping with good attention to detail.
Desirable
· Operational experience within an office building environment.
· Basic knowledge of H&S legislation.
Working Hours - 7am-7pm, Shifts – 4 on 4 off
Salary - From £14.20 per hour depending on experience (average of 42 hours worked per week)
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Please see our Benefits Booklet for more information.
Savills is a global real estate advisor helping people thrive through places and spaces. With over 42,000 professionals in more than 700 offices across the Americas, Europe, Asia Pacific, Africa and the Middle East, we combine local knowledge with global insight to deliver tailored solutions that drive real impact. Headquartered in London and listed on the FTSE 250 (LON: SVS), we work with corporate, institutional and private clients to unlock the full potential of residential and commercial property. Whether you're a corporate looking to expand, an investor seeking to sustainably optimise your portfolio or a family trying to find a new home, we bring a truly personal approach to every project, delivering best-in-class insights and advice to help you make better property decisions.
Offices: 33 Margaret Street, London, W1G 0JD, GB
Savills is a global real estate advisor helping people thrive through places and spaces. With over 42,000 professionals in more than 700 offices across the Americas, Europe, Asia Pacific, Africa and the Middle East, we combine local knowledge with global insight to deliver tailored solutions that drive real impact. Headquartered in London and listed on the FTSE 250 (LON: SVS), we work with corporate, institutional and private clients to unlock the full potential of residential and commercial property. Whether you're a corporate looking to expand, an investor seeking to sustainably optimise your portfolio or a family trying to find a new home, we bring a truly personal approach to every project, delivering best-in-class insights and advice to help you make better property decisions.
Offices: 33 Margaret Street, London, W1G 0JD, GB
