San Francisco, California, United States · Hybrid
$238k–$345k/yr
To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category User Experience Job Details About Salesforce Salesforce is …
Skills: Design Operations, Program Management, User Experience, Cross-functional Collaboration, Stakeholder Management
Dublin, Leinster, Ireland · On-site
To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Sales Job Details About Salesforce Salesforce is the #1 AI …
Skills: Quota Carrying, Technology Solution Sales, Territory Planning, Account Planning, Research and Discovery
Bengaluru, Karnataka, India · Hybrid
To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Software Engineering Job Details About Salesforce Salesforc…
Skills: Full-stack Development, Java, Typescript, Javascript, API Architecture
Bengaluru, Karnataka, India · On-site
To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Sales Job Details About Salesforce Salesforce is the #1 AI …
Skills: Business Development, Sales, Prospecting, Cold Calling, Account Research
San Francisco, California, United States · On-site
$123k–$203k/yr
To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Sales Job Details About Salesforce Salesforce is the #1 AI …
Skills: Cloud-Native Architecture, SaaS/PaaS Platforms, API-First Development, Value-Based Selling, Technical Storytelling
São Paulo, São Paulo, Brazil · Hybrid
To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Sales Job Details About Salesforce Salesforce is the #1 AI …
Skills: Salesforce Field Service, Solution Architecture, Pre-sales, Asset Management, Mobile Workforce Solutions
Hyderabad, Telangana, India · Hybrid
To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Software Engineering Job Details About Salesforce Salesforc…
Skills: Java, Python, Scala, C#, Go
London, England, United Kingdom · Hybrid
To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Sales Job Details About Salesforce Salesforce is the #1 AI …
Skills: SaaS Sales, Stakeholder Management, C-suite Engagement, Complex Sales Cycles, Value Proposition Crafting
Adelaide, South Australia, Australia · Hybrid
To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Customer Success Job Details About Salesforce Salesforce is…
Skills: Technical Architecture, Enterprise Integration, Public Sector Solutions, Cloud Computing, Master Data Management
Chicago, Illinois, United States · Hybrid
$143k–$262k/yr
To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Customer Success Job Details About Salesforce Salesforce is…
Skills: Customer Success, Churn Reduction, Program Management, Data Analysis, Cross-functional Leadership
Dublin, Leinster, Ireland · Hybrid
To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. About Futureforce University Recruiting Our Futureforce University Recru…
Skills: React, TypeScript, GraphQL, Python, Object Oriented Programming
Munich, Bavaria, Germany · Hybrid
To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Customer Success Job Details About Salesforce Salesforce is…
Skills: Customer Success Management, SaaS Platform Management, Solution Architecture, Technical Consulting, Executive Communication
San Francisco, California, United States · Hybrid
$258k–$496k/yr
To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Software Engineering Job Details About Salesforce Salesforc…
Skills: Engineering Leadership, SaaS Architecture, Performance Engineering, Quality Engineering, Site Reliability Engineering
San Francisco, California, United States · Hybrid
$173k–$286k/yr
To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Product Job Details About Salesforce Salesforce is the #1 A…
Skills: Product Management, Roadmap Prioritization, Go-To-Market Strategy, SaaS, User Experience (UX)
Bengaluru, Karnataka, India · On-site
To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Software Engineering Job Details About Salesforce Salesforc…
Skills: AI Architecture, LLM Techniques, Salesforce Data Cloud, Agentforce, People Management
Tokyo, Japan · Hybrid
To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Operations Job Details About Salesforce Salesforce is the #…
Skills: Quote-to-Cash, Contract Structuring, Deal Calculations, SaaS Industry Knowledge, Japanese Fluency
Dublin, Leinster, Ireland · On-site
To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Sales Job Details About Salesforce Salesforce is the #1 AI …
Skills: New Business Acquisition, AI Solution Selling, Sales Forecasting, Pipeline Development, Value-Based Selling
Dublin, Leinster, Ireland · Hybrid
To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. About Futureforce University Recruiting Our Futureforce University Recru…
Skills: Prompt Engineering, React, TypeScript, GraphQL, Python
San Francisco, California, United States · On-site
$123k–$203k/yr
To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Sales Job Details About Salesforce Salesforce is the #1 AI …
Skills: Cloud-Native Architecture, SaaS/PaaS Platforms, API-First Development, Value-Based Selling, Technical Storytelling
Toronto, Ontario, Canada · Hybrid
$115k–$158k/yr
To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Customer Success Job Details About Salesforce Salesforce is…
Skills: Customer Success Management, SaaS Platform Expertise, Strategic Advisory, Stakeholder Management, AI Literacy
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Operationalize the collaboration between design and product teams by creating rituals, frameworks, and communication cadences. Act as the strategic nerve center for UX leadership to manage dependencies and align goals across business units.
Requires at least 7 years of experience in Design, DesignOps, or PgM roles within enterprise software. Must possess strong interpersonal skills and a deep understanding of shipping software at scale using Agile/Scrum processes.
To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.
Job Category
User ExperienceJob Details
About Salesforce
Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.
Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce.
Salesforce experience Operations is looking for a self-starting, organized, and experienced Principal Design Program Manager (DPM). Working hand-in-hand with the UX team is the Salesforce Design Operations team, a talented group of professionals that create the conditions for great design to flourish. We are growing, and we are looking for you.
This role requires someone who is a relationship builder and an operational thinker; someone who is fluent in the best practices of user experience and design delivery, and who wants to empower the Experience Design team to partner with our product teams in a sustainable and healthy way.
You will operationalize how our design and real search team works together, and create rituals and cadences that foster team connection, a shared purpose, and a collaborative UX community.
You’ll create new processes and frameworks that help Experience teams define, prioritize, and review its work, and then bring this work forward for consumption by Salesforce’s other UX teams.
You will connect the dots between our product teams’ roadmaps and UX’s priorities and deliverables, helping both groups manage design dependencies and deliver successfully.
You’ll liaise with design leadership and build strong partnerships with cross-functional stakeholders.
You will be the point-of-contact for a complex network of business units and functions, and own regular communications up, down, and out to assure alignment and clarity of goals.
You’ll be the strategic nerve center of the product UX’s leadership team, coordinating reviews, leading team events, and coordinating presentation material for partner audiences.
At least 7 years experience working in enterprise software in any combination of Design, DesignOps, or PgM roles.
Outstanding partnership, interpersonal, and relationship-building skills. The ability to collaborate well in a cross-functional, matrix’d management environment, and work across multiple departments and business units.
Proven experience partnering directly with product management and engineering teams, with an understanding of their priorities, constraints, and how UX informs their work streams.
Thorough familiarity with how design gets done. Understand what happens when and why, what natural dependencies exist, how to mitigate risks, and when it’s OK to be visionary (and when it’s not).
Superb communication skills that shine in-person and across multiple mediums. The talent to tell a story, advocate for a project or program, and facilitate understanding to different audiences at whichever level is appropriate.
Strong understanding of what it takes to ship software at scale. Experience running projects using agile and/or scrum processes, and understand development team make-ups (i.e., roles, responsibilities, and how they interact).
Ability to learn and master internal project management tools to ensure design work is properly represented and tracked, and contribute new tools and processes to make work more visible to the entire organization.
BS in Business, Computer Science, Engineering, or a related field.
Ability to establish credibility and rapport with senior executives, and technical and non-technical team members.
An internal compass that points towards ethics and equality, and the conviction to speak up if we stray off-course.
Demonstrated ability to influence peers and managers, and build consensus while dealing with ambiguity.
Experience running events and programs for internal teams, external customers, or both at the same time!
Experience designing and thinking in systems, not just single-purpose apps.
Experience designing for visual page builders, mobile apps, content management systems, app development tools.
Project Management Professional (PMP) certification.
Unleash Your Potential
When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world.
Accommodations
If you need a reasonable accommodation during the application or the recruiting process, please submit a request via this Accommodations Request Form.
Please note that Salesforce uses artificial intelligence (AI) tools to help our recruiters assess and evaluate candidates’ resumes and qualifications throughout the recruiting process. Humans will always make any candidate selection and hiring decisions. Please see our Candidate Privacy Statement for more information about how we use your personal data and your rights, including with regard to use of AI tools and opt out options.
Posting Statement
Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.
In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. Salesforce offers a variety of benefits to help you live well including: time off programs, medical, dental, vision, mental health support, paid parental leave, life and disability insurance, 401(k), and an employee stock purchasing program. More details about company benefits can be found at the following link: https://www.salesforcebenefits.com.Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records.At Salesforce, we believe in equitable compensation practices that reflect the dynamic nature of labor markets across various regions. The typical base salary range for this position is $197,300 - $313,700 annually. In select cities within the San Francisco and New York City metropolitan area, the base salary range for this role is $237,700 - $344,700 annually. The range represents base salary only, and does not include company bonus, incentive for sales roles, equity or benefits, as applicable.We're the #1 AI CRM—where humans with agents drive customer success together with AI, data, and Customer 360 apps on one platform. Privacy Statement: http://www.salesforce.com/company/privacy/
Offices: 415 Mission St, San Francisco, California 94105, US · 1 Market, Staines, Switzerland, CH · 1 Market, Singapore, Singapore 038989, US · 1-1-3 Marunouchi, Chiyoda-ku, Tokyo 100-0005, JP · Erika-Mann.Straße 63, Munich, 80636, DE
We're the #1 AI CRM—where humans with agents drive customer success together with AI, data, and Customer 360 apps on one platform. Privacy Statement: http://www.salesforce.com/company/privacy/
Offices: 415 Mission St, San Francisco, California 94105, US · 1 Market, Staines, Switzerland, CH · 1 Market, Singapore, Singapore 038989, US · 1-1-3 Marunouchi, Chiyoda-ku, Tokyo 100-0005, JP · Erika-Mann.Straße 63, Munich, 80636, DE
