Greater London, England, United Kingdom · Hybrid
About Us Saffron is a brand consultancy of 100 people, headquartered in London and Madrid, with teams in Vienna and Tokyo. With 21 nationalities and 12 languages among us, we turn brand identity into action. The Role We’…
Skills: Client Relationship Management, Account Growth, Project Oversight, Brand Strategy, Commercial Acumen
Greater London, England, United Kingdom • Hybrid
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Lead senior client relationships as a trusted advisor while overseeing complex, multi-stream brand programmes. Drive commercial growth through account farming and lead new business pitches and proposals.
Extensive experience in brand consultancy, strategy, or communications is required. Candidates must demonstrate strong commercial acumen and the ability to manage senior stakeholders and multidisciplinary teams.
About Us
Saffron is a brand consultancy of 100 people, headquartered in London and Madrid, with teams in Vienna and Tokyo. With 21 nationalities and 12 languages among us, we turn brand identity into action.
The Role
We’re looking for a Client Director to lead and grow key client accounts — acting as a trusted advisor while overseeing complex programmes from our London office.
This is a senior role within Client Services, combining client advisory, delivery excellence and commercial growth. You’ll work closely with senior clients and internal teams, while playing an active role in new business and account development.
What you’ll do
• Lead senior client relationships, acting as a trusted advisor and escalation point
• Oversee large, multi-stream projects, ensuring delivery on brief, time and budget
• Drive team alignment, ways of working and quality of output across strategy and design
• Mentor and develop team members, fostering a strong one-team culture
• Identify and drive farming opportunities and account growth
• Contribute to and lead new business pitches, proposals and scoping
• Oversee financial performance, forecasting and risk management
About you
• Extensive experience in brand consultancy / strategy / communications
• Proven ability to manage complex programmes and senior stakeholders
• Strong commercial acumen, with experience in new business and revenue growth
• Confident, structured and detail-oriented, with high standards of delivery
• Comfortable working across international, multidisciplinary teams
What we offer
• A flexible and supportive working environment
• Hybrid working model (minimum of 2 days per week in the office)
• Flexible working hours, with early finishes on Fridays
• 26 days holiday + your birthday off
• 10 remote days per year
• Private health and life insurance
• Annual training budget
• Bonus scheme
• Pet-friendly offices
• A collaborative, curious and high-standard culture
We make brand memorable.
Saffron is an independent global consultancy dedicated to creating brands, and building memorable experiences. With teams in London, Madrid, Tokyo and Vienna, we help businesses deliver the promise of their brand through strategy, design and product. Our expertise has made brand work for clients including YouTube, Meta, Repsol, A1 Telekom Austria, AkzoNobel, HyperloopTT, Gulf Air, the City of Vienna, the V&A Museum and the Valuable 500. For more information, visit www.saffron-consultants.com.
Offices: Almagro 36, 4° Derecha, Madrid, 28010, ES · 13 Northburgh Street, London, England EC1V 0JP, GB
We make brand memorable.
Saffron is an independent global consultancy dedicated to creating brands, and building memorable experiences. With teams in London, Madrid, Tokyo and Vienna, we help businesses deliver the promise of their brand through strategy, design and product. Our expertise has made brand work for clients including YouTube, Meta, Repsol, A1 Telekom Austria, AkzoNobel, HyperloopTT, Gulf Air, the City of Vienna, the V&A Museum and the Valuable 500. For more information, visit www.saffron-consultants.com.
Offices: Almagro 36, 4° Derecha, Madrid, 28010, ES · 13 Northburgh Street, London, England EC1V 0JP, GB
