Kenya, Nakuru, Kenya · On-site
What we’re looking for; In keeping with our current business needs, we are looking for a person who meets the criteria indicated below Reporting to the Chief Enterprise & Public Sector Officer, the role purpose is as hig…
Skills: Enterprise Solution Design, ICT Product Management, Solution Architecture, Digital Platforms, Converged Business Solutions
Nairobi, Nairobi County, Kenya · On-site
What we’re looking for; In keeping with our current business needs, we are looking for a person who meets the criteria indicated below Reporting to the Chief Enterprise & Public Sector Officer, the role purpose is as hig…
Skills: Wholesale Telecommunications, Carrier Relationship Management, Interconnect Settlements, Roaming Agreements, Capacity Services
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Strategically define and architect core capabilities in payments, mobile, and fixed solutions for the Enterprise and Public Sector cluster. Translate vertical market needs into structured solution blueprints and converged propositions aligned with digital infrastructure strategy.
Requires a Bachelor's degree in a technical or business field and 10-12 years of experience in enterprise solution design or ICT product management. Proficiency in cloud-native frameworks, API ecosystems, and commercial profitability assessment is essential.
What we’re looking for;
In keeping with our current business needs, we are looking for a person who meets the criteria indicated below
Reporting to the Chief Enterprise & Public Sector Officer, the role purpose is as highlighted below;
The Lead Converged Business Solutions is strategically accountable for defining, architecting, managing and building our Core capabilities in Payments, Fixed, Mobile, Fixed Voice, VAS, including embedding Devices into Converged, industry-ready solutions across the Enterprise and Public Sector cluster
Operating at the intersection of technology, commercial strategy, and industry demand, the role translates vertical market needs into structured solution blueprints, reference architectures, and converged propositions aligned to priority sectors including Government, Financial Services, Health, Manufacturing, and Transport.
The Converged Business Solutions partners closely with Enterprise Sales, Systems Integration & Enterprise Platforms, Technology (TES), Financial Services, Ecosystem & Partnerships, Commercial Excellence, and Enterprise Operations to ensure that enterprise solutions are commercially viable, technically robust, operationally deliverable, and aligned to Safaricom’s long-term digital infrastructure strategy.
Safaricom is the leading technology company in East Africa. Our purpose is to transform lives by connecting people to people, people to opportunities and people to information. We keep over 60 million customers connected across Kenya and Ethiopia, and play a critical role in the society, supporting over 1.13 million jobs both directly and indirectly while our total economic value was estimated at KES 1.1 trillion ($ 8.5 billion) for the 12 months through March 2025.
Listed on the Nairobi Securities Exchange and with annual revenues of close to KES 388 billion as at March 2025, Safaricom provides connectivity through wide range of technology. Our 2G, 3G, 4G and 5G network in aggregate covers over 99% of Kenya’s population.
We run the world’s largest mobile payment system and Africa’s largest Fintech, M-PESA, the world’s first mobile money transfer system. By empowering millions of customers to transact, save or borrow money through their mobile phone, M-PESA has driven financial inclusion in Kenya to 84.8% of the adult population in 2024, from a low of 26.7% in 2006, and generated over KES 161 billion in revenue as at FY25.
Our subsidiary, Safaricom Telecommunications Ethiopia, has deployed world class network and services to contribute to Ethiopia’s digital transformation.
Safaricom is an equal opportunity employer, actively recruiting staff from different backgrounds reflecting the communities that we serve. We are committed to equal gender representation at all levels.
As part of our ongoing commitment to the Sustainable Development Goals (SDGs), we continue to work towards improving energy and resource efficiency in our network and facilities to reduce carbon emissions and our fuel consumption. We remain committed to becoming a Net Zero carbon-emitting company by 2050.
We are committed to our purpose of Transforming Lives
Safaricom is the leading provider of converged communication solutions in Kenya. In addition to providing a broad range of first-class products and services for Telephony, Broadband Internet and Financial services, Safaricom seeks to uplift the welfare of Kenyans through value-added services and support for community projects. With over 29 Million subscribers and an estimated market share of 67%, the Company has the widest modern mobile network coverage in Kenya and prides in its experienced shareholders, attractive tariffs, a nationwide network of effective dealers, high caliber staff and management enabling it to maintain its position as the region’s mobile market leader. M-PESA has over 23 million subscribers, supported by a nationwide agent network of over 156,000 outlets. M-PESA is the world's most developed biggest mobile payment system. Facts about Safaricom • Employs over 5,500 staff directly and over 500,000 indirectly • Has approximately 4,945 network sites across the country • 50% of employees and 32% of senior management working at Safaricom are women. • Has the largest call center in Sub-Saharan Africa Our people are our most valuable asset and are key to the achievement of our vision of transforming lives. This is reflected in our commitment to creating a working environment that supports our staff. We offer employees a wellness programme, crèche facilities, access to subsidized gym facilities, leisure amenities, regular social events, competitive salaries and career opportunities. We give back to the society through the Safaricom Foundation. Since inception, the foundation has disbursed 2 billion shillings in different initiatives that provide sustainable community-based solutions, contributing towards Kenya’s development agenda, and the Millennium Development Goals. Safaricom is a key member and supporter of the B Team and the B Team – Africa, alliances of business leaders who are committed to responsible and sustainable business practices.
Offices: Waiyaki Way, Westlands, Nairobi, Nairobi P.O. Box 66827, 00800, Nairobi , KE
We are committed to our purpose of Transforming Lives
Safaricom is the leading provider of converged communication solutions in Kenya. In addition to providing a broad range of first-class products and services for Telephony, Broadband Internet and Financial services, Safaricom seeks to uplift the welfare of Kenyans through value-added services and support for community projects. With over 29 Million subscribers and an estimated market share of 67%, the Company has the widest modern mobile network coverage in Kenya and prides in its experienced shareholders, attractive tariffs, a nationwide network of effective dealers, high caliber staff and management enabling it to maintain its position as the region’s mobile market leader. M-PESA has over 23 million subscribers, supported by a nationwide agent network of over 156,000 outlets. M-PESA is the world's most developed biggest mobile payment system. Facts about Safaricom • Employs over 5,500 staff directly and over 500,000 indirectly • Has approximately 4,945 network sites across the country • 50% of employees and 32% of senior management working at Safaricom are women. • Has the largest call center in Sub-Saharan Africa Our people are our most valuable asset and are key to the achievement of our vision of transforming lives. This is reflected in our commitment to creating a working environment that supports our staff. We offer employees a wellness programme, crèche facilities, access to subsidized gym facilities, leisure amenities, regular social events, competitive salaries and career opportunities. We give back to the society through the Safaricom Foundation. Since inception, the foundation has disbursed 2 billion shillings in different initiatives that provide sustainable community-based solutions, contributing towards Kenya’s development agenda, and the Millennium Development Goals. Safaricom is a key member and supporter of the B Team and the B Team – Africa, alliances of business leaders who are committed to responsible and sustainable business practices.
Offices: Waiyaki Way, Westlands, Nairobi, Nairobi P.O. Box 66827, 00800, Nairobi , KE
