Toronto, Ontario, Canada · Hybrid
$104k–$117k/yr
The Royal College of Dental Surgeons of Ontario (RCDSO) is a leader in health care regulation. As the governing body for more than 11,000 dentists in Ontario, our mission is to act in the public interest by putting patie…
Skills: Investigative techniques, Analytical skills, Problem-solving, Case management, Verbal communication
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The Investigator is responsible for investigating complaints and reports regarding the conduct of dentists by collecting evidence, interviewing witnesses, and obtaining expert opinions. They manage case files through an electronic system and present findings to the Inquiries, Complaints and Reports Committee.
Candidates must have a university degree in a related field or equivalent experience, with demonstrated expertise in investigative techniques and analytical problem-solving. Knowledge of the Regulated Health Professions Act and experience with trauma-informed approaches are considered assets.
The Royal College of Dental Surgeons of Ontario (RCDSO) is a leader in health care regulation. As the governing body for more than 11,000 dentists in Ontario, our mission is to act in the public interest by putting patients first. We are committed to transparency, accessibility, openness, and fairness in all our work.
Bring your excellent investigative and communication skills to our team as an Investigator in the College’s Professional Conduct and Regulatory Affairs (PCRA) department.
The PCRA department responds to inquiries from the public about dental concerns, investigates the conduct of dentists, provides support to the College’s Inquiries, Complaints and Reports (ICR) Committee and Discipline Committee in their decision-making roles, and enforces committee decisions.
You will be responsible for investigating complaints and reports regarding the care and conduct of dentists by collecting relevant information and dental records, interviewing witnesses, attending at dental offices, arranging expert opinions, and compiling records of investigations.
You are an organized self-starter with excellent oral and written communications skills. You are someone who works well in a demanding fast-paced environment with a keen eye for detail. You will use knowledge of the profession’s governing legislation to impartially investigate complaints and Registrar’s investigations against Ontario dentists. As part of a team of investigators, you will manage investigations with the support of the department’s administrative staff. Investigations are presented to the College’s ICR Committee for review and decision-making. This role reports to the Team Lead/Senior Dental Consultant, Investigations.
This is a single vacancy, anticipated to be a 12+ months contract. This role will require the successful candidate to work onsite at our Toronto office occasionally as needed
At this time, we are only considering candidates located in Ontario or who are willing to relocate.
What can I expect to do in this role?
Reporting to the Team Lead/ Senior Dental Consultant, you will:
What skills and background do I need?
The Investigator requires:
Compensation and Total Rewards
How do I apply?
To apply to this vacancy please submit your resume and cover letter describing why you are interested in this position and how your knowledge and skills may be well suited for the role via the RCDSO Job Portal on our Careers page by August 7, 2026 at 5 pm.
Our recruitment process is conducted remotely unless otherwise specified. Candidates are welcome to request an in-person interview.
Thank you for your interest; only applicants selected for an interview will be contacted.
Our inclusive, flexible and collaborative workplace helps us build better regulation that puts the public first. RCDSO does not currently utilize artificial intelligence in its recruitment and selection process.
The Royal College of Dental Surgeons is an inclusive employer. RCDSO does not utilize artificial intelligence during the recruitment and selection process at this time.
Accommodation is available upon request under the Ontario Human Rights Code.
The Royal College of Dental Surgeons of Ontario (RCDSO) is the regulatory body for dentists in Ontario.
The Royal College of Dental Surgeons of Ontario (RCDSO) is a leader in health care regulation. As the governing body for dentists in Ontario, our mission is to act in the public interest by putting patients first. We are committed to transparency, accessibility, and fairness in all our work. As an employer, our inclusive, flexible and collaborative workplace helps us build better regulation that puts the public first.
Offices: 6 Crescent Road, Toronto, Ontario M4W1T1, CA
The Royal College of Dental Surgeons of Ontario (RCDSO) is the regulatory body for dentists in Ontario.
The Royal College of Dental Surgeons of Ontario (RCDSO) is a leader in health care regulation. As the governing body for dentists in Ontario, our mission is to act in the public interest by putting patients first. We are committed to transparency, accessibility, and fairness in all our work. As an employer, our inclusive, flexible and collaborative workplace helps us build better regulation that puts the public first.
Offices: 6 Crescent Road, Toronto, Ontario M4W1T1, CA
