Jobs at Rhythm Japan (Now Hiring) — 4 open

Job Description

Position Title: Employee Housing and Logistics Coordinator

Location: Hakuba, Japan

Reports to: People Logistics Manager
Contract Term: 1st October, 2026 - 15th April 2027 | Full-time, seasonal
Salary: ¥2,200 per hour, starting

About Us

Rhythm is about creating epic experiences for our customers, which starts with our people. We live by our values and put people first. We take pride in creating working and living environments that foster innovation, adventure, and balance. Working at Rhythm is more than a job, it's an experience you will have forever.

The Role

The Property - Employee Housing & Logistics Coordinator plays a supportive role in ensuring a positive employee experience within staff accommodation for the Rhythm team as well as smooth operation of staff transportation. Key areas of responsibility are management of employee accommodation ensuring the comfort, safety, cleanliness and fostering a respectful and comfortable living environment for all residents, as well as supervision and execution of staff transportation/ shuttle.

Key Responsibilities and Duties

People Logistics Management

• Coordinate accommodation operations and staff housing logistics across the resort. The role may also include serving as the live-in manager for one of the resort's larger accommodation properties.
• Maintain accurate, up-to-date records of room allocation, room movements, and capacity changes.
• Assist with employee onboarding by coordinating staff arrivals, executing pick-ups, and leading thorough housing inductions (covering house rules, common areas, self-inspection, and local rubbish/gomi disposal procedures).
• Organize and lead regular meetings with other accommodation staff and lodge managers to streamline training, address systemic concerns, and maintain consistent standards.

Resident Relations & Community Standards

• Act as the primary liaison for all staff accommodation inquiries, fostering positive communication and a supportive living environment.
• Resolve inter-tenant disputes and staff complaints professionally, collaborating with HR and the Property Team for timely resolution or necessary escalation.
• Communicate and enforce accommodation regulations, including quiet hours (post-10 PM), neighbor relations, and the prevention of unauthorized gatherings.
• Formally document and report housing policy violations or persistent behavioral issues to the appropriate authorities.

Facilities, Cleanliness & Physical Maintenance

• Create, enforce, and monitor cleaning rosters, working alongside the Floor Manager/ House manager to ensure equitable staff contribution to communal upkeep.
• Perform regular, thorough cleaning of communal areas in the live-in accommodation and ensure waste is correctly sorted and set out for scheduled collections (re-sorting manually when required).
• Conduct routine housing inspections, check-out room assessments, and safety audits to ensure compliance with established cleanliness standards.
• Clear snow from property access points, walkways, and emergency exits, and monitor/report roof snow accumulations to the Property Team ( within the live-in accommodation)
• Promptly identify and report maintenance, structural, or safety hazards to the Property Team, assisting with physical lifting and moving of equipment as needed.
• Monitor, maintain, and distribute inventory for cleaning supplies, linens, appliances, furniture, and basic furnishings.
• Perform physical duties as required, including cleaning, snow clearing, and lifting.

Emergency Response

• Respond swiftly to after-hours emergencies or incidents, ensuring proper safety protocols are followed and critical issues are escalated immediately.

Staff Transportation

• Assist, implement, and continuously improve the daily staff transportation network. Adjusting the timetable to align with shifts with collaboration with relevant departments.
• Assist with roster and tracking of the driver team. Communicating any changes or requests.
• Step in to directly operate vehicles and carry out staff transportation runs as required.

Seasonal Setup & Pack-Down

• Lead pre-winter preparation and post-season pack-down of staff accommodations, including deep cleaning, full inventory management, and the distribution/furnishing of bedding and household items.

What You Need to Succeed

• Strong interpersonal and communication skills.
• Ability to address conflicts calmly and assertively.
• Attention to detail and a proactive attitude toward cleanliness and maintenance tasks.
• Physical ability to perform cleaning and snow-clearing duties.
• Past accommodation/hotel management experience is desirable but not required.
• The ability to drive a 28-seater mini-bus is desirable but not required.

The Perks and Benefits

As a Rhythm employee, you’ll experience the same legendary hospitality we extend to our guests. We’re passionate about looking after our crew, and here are just a few of the perks you’ll enjoy when you join our team:

• Live, Work, and Play in Paradise: Immerse yourself in one of the world’s top mountain resorts.
• Work with a Legendary Crew: Join a team that’s passionate, fun-loving, and deeply connected to the industry.
• Subsidized Staff Accommodation: Affordable housing options and housing assistance to help you settle in.
• Epic Social Scene: From team ride days and department dinners to staff parties, events, and day trips, our social calendar is packed with opportunities to connect and unwind.
• Wellness and Lifestyle Benefits: Access the Rhythm Wellness program, enjoy free snowsports or bike demos, and take advantage of generous store discounts for you, your friends, and your family.

At Rhythm, we work hard, but we play even harder. If you know anyone who’s worked with us before, they’ll tell you this isn’t just a job- it’s an experience of a lifetime. Our fun, supportive culture is the heart of everything we do because people like you make Rhythm what it is.

Ready to join?

If you have the skills, the flair, and the stoke (enthusiasm) to share, we want to hear from you! Your passion for adventure and alignment with our core values could be the perfect fit for an unforgettable experience.

If you have any specific questions or require further clarification, please don't hesitate to reach out.

日本語版

職務記述書：人事労務アシスタント（冬季限定サポート）

上司（レポート先）: Senior People Administration Manager

勤務地: ニセコ

契約形態: 有期雇用契約

期間: 10月1日 〜 5月中旬まで（約7.5ヶ月間）

勤務形態: フルタイム

ポジション概要:

Rhythm Japanの冬季限定人事労務アシスタントとして、主に冬のピークシーズンにおける大量の季節雇用スタッフ（500名以上）の労務管理において、Senior People Administration Managerのサポートを担当していただきます。

このポジションは実務に特化しており、スムーズな入退社手続きや正確な給与計算データのチェックに加え、労働災害（労災）の手続きや労働安全衛生（Health & Safety）の管理事務といったコンプライアンス領域の重要な実務執行において、極めて重要な役割を果たします。

主な職務内容:

1. 大量の季節雇用スタッフの入退社手続き・生活立ち上げ支援

季節雇用スタッフの大量入社・退社手続きにおいて、契約書管理、税務・居住区書類の回収、退職手続きの事務サポートを行う。

日本語を話さない外国人スタッフに対し、日本の銀行口座開設や役場での住民登録（住民票手続き）などの生活立ち上げに関わる言語・事務サポートを行う。

外国人スタッフに対し、個人銀行、税金関係、および緊急事態における言語サポートや、日・英の翻訳サポートを行う。

季節雇用契約書のドラフト作成や、必要なビザ・就労資格の確認・収集を補助する。

2. 給与計算前のデータ管理・照合

正確な給与計算を行うため、季節雇用スタッフのタイムシート（勤怠データ）、給与提出データ、社会保険データの収集と監査（チェック）を補助する。

基本的な人事規定、給与スケジュール、社内ポータルへのアクセス等に関するスタッフからの問い合わせの一次窓口として対応する。

人事情報システム（HRIS）内のスタッフのデジタルレコードを維持・更新し、すべての書類が適切に整理され、機密が守られ、検索しやすい状態を保つ。

3. 労働安全衛生・労災手続き

現場で労働災害（怪我など）が発生した際、マネージャーの指示のもと、速やかに関係機関（労働基準監督署等）へ提出する労災申請書類の作成・準備を行う。

労働安全衛生（Health & Safety）活動のサポートとして、事故記録（インシデントログ）の管理、従業員の健康状態のトラッキング、安全ガイドラインのスタッフへの周知を支援する。

現場のオペレーションチームと連携し、人事関連のリスクエリアをモニタリングするとともに、労務コンプライアンスや安全義務が適切に人事書類に反映されているか確認を補助する。

4. チーム内連携

白馬の人事アシスタント、富良野の人事、およびニセコの給与担当メンバーと円滑なコミュニケーションをとり、連携を深める。

応募要件:

語学力: ビジネスレベルの日本語、および流暢〜ビジネスレベルの英語（役場や病院、外国人スタッフとのやり取りに不可欠）。

経験・スキル: 人事労務、総務、または大量の顧客対応業務の経験。日本の労務手続き（労災や社会保険の仕組み）に関する基礎知識があれば尚可。

正確性とITスキル: データや機密情報を扱うための極めて高い正確性。Excelの実務スキルおよび人事システムへの適応力。

マインドセット: プレッシャー下でも冷静かつ解決志向で動くことができ、多国籍なスタッフを支えるための高い異文化理解力があること。