Dubai, Dubai, United Arab Emirates · Hybrid
We are looking for a Senior Production Service Analyst to join our Technology team and play a critical role in maintaining the stability, performance, and availability of our production applications and services. This is…
Skills: Production Support, Application Support, Service Management, IT Operations, Incident Management
London, England, United Kingdom · Hybrid
At Reward, we know that growth comes from exceptional people, strong client partnerships, and a relentless focus on results. As we continue our ambitious growth journey, we are looking for a commercially driven Head of S…
Skills: Sales Leadership, Business Development, SDR Management, Enterprise Sales, Revenue Forecasting
Belfast, Northern Ireland, United Kingdom · Hybrid
The day-to-day As a Production Support Analyst at Reward, you will be responsible for supporting, managing and documenting all production applications and BAU (Business As Usual) processes, you’ll work with a variety of …
Skills: Production Support, SQL, Postgres, DynamoDB, REST APIs
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The Senior Production Service Analyst will provide second-line production support, investigate and resolve production incidents, and manage incidents through to resolution. They will also lead major incident investigations and ensure service commitments are consistently achieved.
Candidates should have over 5 years of experience in production support or IT operations, with strong incident management and troubleshooting skills. Experience with cloud environments, databases, and service management tools is essential.
Customer Engagement & Commerce Media for the largest banks and retailers globally.
Founded in 2001, Reward is an industry leader transforming the world of Customer Engagement and Commerce Media. Operating in 15 countries across Europe, Middle East and Asia, Reward’s cloud-based API platform integrates content, advertising, and commerce to deliver exceptional experiences for consumers resulting in increased customer engagement, retention, and overall satisfaction. Reward’s technology platform is behind many award-winning bank loyalty programmes seen today from brands such as Visa, NatWest Group, Barclays, and First Abu Dhabi Bank to name a few. Reward also works with the world’s largest retailers such as McDonald’s, eBay, Deliveroo and Amazon. Their leading commerce media platform fuses purchase insights with loyalty-tech, offering an unparalleled edge in digital advertising and performance marketing for retailers. Leveraging rich data and insights, the Reward platform provides a comprehensive view of consumer behaviour, empowering retailers to target marketing messages more effectively, resulting in independently verified sales uplift and long-term customer lifetime value. Beyond bridging the gap between content and commerce, Reward is a purpose driven business. Their mission is to make everyday spending more rewarding. During the last 5 years, Reward has proudly given back more than $1billion in cashback rewards to consumers world-wide. Most recently, Reward’s rapid growth was recognised in The Independent’s E2ETech100 list of fastest growing tech scale-ups in the UK. Reward, in conjunction with partners NatWest Group, was also awarded the Industry Achievement Award 2023 at the prestigious Card and Payments Awards. For more information, please visit www.rewardinsight.com.
Offices: 10 Hills Place, Floor 5 and 6, London, England W1F 7SD, GB · 12-16 Bridge Street, Arnott house, Floor 2, Belfast, Northern Ireland BT1 1LU, GB · 605 Trade Centre, DIFC Innovation One, Dubai, AE · Singapore, SG
Customer Engagement & Commerce Media for the largest banks and retailers globally.
Founded in 2001, Reward is an industry leader transforming the world of Customer Engagement and Commerce Media. Operating in 15 countries across Europe, Middle East and Asia, Reward’s cloud-based API platform integrates content, advertising, and commerce to deliver exceptional experiences for consumers resulting in increased customer engagement, retention, and overall satisfaction. Reward’s technology platform is behind many award-winning bank loyalty programmes seen today from brands such as Visa, NatWest Group, Barclays, and First Abu Dhabi Bank to name a few. Reward also works with the world’s largest retailers such as McDonald’s, eBay, Deliveroo and Amazon. Their leading commerce media platform fuses purchase insights with loyalty-tech, offering an unparalleled edge in digital advertising and performance marketing for retailers. Leveraging rich data and insights, the Reward platform provides a comprehensive view of consumer behaviour, empowering retailers to target marketing messages more effectively, resulting in independently verified sales uplift and long-term customer lifetime value. Beyond bridging the gap between content and commerce, Reward is a purpose driven business. Their mission is to make everyday spending more rewarding. During the last 5 years, Reward has proudly given back more than $1billion in cashback rewards to consumers world-wide. Most recently, Reward’s rapid growth was recognised in The Independent’s E2ETech100 list of fastest growing tech scale-ups in the UK. Reward, in conjunction with partners NatWest Group, was also awarded the Industry Achievement Award 2023 at the prestigious Card and Payments Awards. For more information, please visit www.rewardinsight.com.
Offices: 10 Hills Place, Floor 5 and 6, London, England W1F 7SD, GB · 12-16 Bridge Street, Arnott house, Floor 2, Belfast, Northern Ireland BT1 1LU, GB · 605 Trade Centre, DIFC Innovation One, Dubai, AE · Singapore, SG
