Salem, Oregon, United States · On-site
$24/hr–$31/hr
Job DetailsJob Location: Salem, OR 97301Salary Range: $24.75 - $31.46 HourlyTravel Percentage: Up to 25%You know your way around an office and computers. You are a problem solver and an organizer, so people naturally loo…
Skills: Supervision, Training, Mentoring, Quality Assurance, Data Entry
Salem, Oregon, United States · On-site
$28/hr–$37/hr
Job DetailsJob Location: Salem, OR 97301Education Level: Not SpecifiedSalary Range: $28.46 - $37.31 HourlyTravel Percentage: Up to 25%Job Shift: DayAt your core, you believe that everyone has the right to direct their ow…
Skills: Case Management, Person-Centered Planning, Assessment, Service Monitoring, Written Communication
Salem, Oregon, United States · On-site
$28/hr–$37/hr
Job DetailsJob Location: Salem, OR 97301Education Level: Not SpecifiedSalary Range: $28.46 - $37.31 HourlyTravel Percentage: Up to 25%Job Shift: DayYou like people and can build rapport quickly. You are a clear communica…
Skills: Needs Assessment, Interviewing Techniques, Case Documentation, Rapport Building, Analytical Thinking
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The Office Lead supervises a small team across two offices, providing technical assistance and quality assurance for operational procedures. They serve as a liaison between the office team and management while managing data systems and office supplies.
Candidates must be at least 18 years old with at least 2 years of office experience and a valid driver's license. A bachelor's degree and supervisory experience are preferred.
Job DetailsJob Location: Salem, OR 97301Salary Range: $24.75 - $31.46 HourlyTravel Percentage: Up to 25%You know your way around an office and computers. You are a problem solver and an organizer, so people naturally look to your example, and trust you. You are willing to do your research, because you like to know rules and processes. You are a good communicator and give clear instructions. Coworkers see you as dependable, reliable and consistent. You know how to encourage and motivate others.
You have an eye for detail and a commitment to accuracy. You desire to have a job that is both challenging and fulfilling in that you know that the outcome of what you are doing can make a difference in someone living their best life. Want to play a role in Turning Dreams into Achievements?
You may be our next Office Lead!
Train, mentor and supervise a small team across 2 offices.
Be present and available for in-person meetings with staff and customers.
Provide technical assistance to team members regarding agency, state and federal requirements.
Provide Quality Assurance guidance and support related to data entry and operational procedures.
Record data and store documentation in state and agency data systems.
Monitor the needs of the office and request purchases as needed.
Serve as a member of the Leadership Team and participate in leadership meetings.
Serve as the liaison between the Office Team and Management.
Assist with special projects and storage of information as needed.
Aware of all Office Team roles and able to provide back-up supports when team members are absent.
What does the job look like?
Full-time
Monday to Friday day shifts
Office hours 8am-4:30pm
All work should take place in, or about, the office, including typical office noise, activity and light levels.
Office space may be shared with at least one coworker.
Regular travel to other community settings will be required.
Exposure to weather conditions throughout all four seasons.
Will need to transport laptop and other work-related materials.
What can you expect from us?
A supportive and flexible work environment.
The resources, equipment and materials needed to do the job and do it well.
A commitment to manageable workloads.
An accessible workspace.
Competitive wages and benefits package.
401(k) & 401(k) matching
Please go to www.rcoregon.org and click the "RCO Jobs" link at the bottom of the page. All applicants must submit a resume and a cover letter (we actually read them and consider them in our decision-making process).
QualificationsWondering if you might be the Office Lead we are looking for?
We are looking for someone with these skills and qualifications:
Education & Experience
At least 18 years of age.
At least 2 years of experience in an office environment.
Demonstrated knowledge of basic word processing tasks.
Able to type and file with an exceptional level of accuracy.
Highly organized and strong attention to detail.
Able to maintain accurate and complete records.
Able to develop trust and rapport through in-person meetings and contacts with customers, staff and stakeholders.
Able to communicate clearly and respectfully with individuals with intellectual/developmental disabilities, families, service providers and the general public.
Able to remain calm when clients become anxious or experience challenging behavior.
Able to maintain confidential information.
Able to work under stress and able to multitask.
Able to manage time independently and work without direct supervision.
Able to pass a Criminal History Check, meeting the State’s requirements.
Possess a valid driver’s license, reliable transportation, and maintenance of a good driving record.
Must be able to frequently drive personal vehicle for extensive local and in-state travel, as well as occasional out of state travel.
Able to lift 10 lbs.
A bachelor’s degree in any field.
Experience with digital filing systems.
Supervisory experience.
Bilingual in English and Spanish.
Working knowledge of the service delivery system designed to support persons with intellectual/developmental disabilities and their families in the state of Oregon.
General knowledge of interviewing techniques.
Turning dreams into achievements through a partnership with RCO
RESOURCE CONNECTIONS OF OREGON is an individual & family services non-profit known for its beneficial role in Oregon's service delivery system as well as for the talents and skills of its staff, based out of 1775 32ND PL NE, Salem, Oregon, United States. We currently provide services to around 1200 customers we serve customers in Benton, Lane and Linn Counties from RCO South Valley, and Marion, Polk and Yamhill Counties from RCO Mid-Valley. RCO was established in May 1998 as an offshoot of Oregon Technical Assistance Corporation (currently Oregon Training and Consultation, or “OTAC”). This new program was needed to meet the needs of individuals and their families who were newly choosing to self-direct their supports. RCO provided these fiscal intermediary supports for those pursuing a self-directed life. During this time, around 5,000 Oregonians with intellectual and developmental disabilities were on “waitlists” for funded services. As a result, in 2000, a lawsuit was filed on behalf of a small group of individuals with intellectual and developmental disabilities who were eligible for services but were on the waitlist. This lawsuit stated that anyone eligible for Medicaid funded services should not have to wait for them. Oregon chose to settle out of court in what is known as the Staley Settlement. The settlement required “universal access” - that Support Services be available to all eligible Oregonians. The state created a new Brokerage Service system to meet this new need. This new system would be founded in self-determination; putting the person receiving services in the “driver’s seat.” Within the design of the system, customers get to say what they need and want; how much they want; when they want it and who they want to provide the support. We embrace the ideas that: We are all "people first"...our differences just make each of us uniquely who we are. There should be "nothing about me, without me"...no one knows our wants and needs better than ourselves.
Offices: 1775 32ND PL NE, Salem, Oregon 97301, US · 130 NW 6th St, Suite A, McMinnville, OR 97218, US · 1600 Valley River DR, Suite 130, Eugene, Oregon 97401, US · 825 Burkhart St SE, Albany, OR 97322, US
Turning dreams into achievements through a partnership with RCO
RESOURCE CONNECTIONS OF OREGON is an individual & family services non-profit known for its beneficial role in Oregon's service delivery system as well as for the talents and skills of its staff, based out of 1775 32ND PL NE, Salem, Oregon, United States. We currently provide services to around 1200 customers we serve customers in Benton, Lane and Linn Counties from RCO South Valley, and Marion, Polk and Yamhill Counties from RCO Mid-Valley. RCO was established in May 1998 as an offshoot of Oregon Technical Assistance Corporation (currently Oregon Training and Consultation, or “OTAC”). This new program was needed to meet the needs of individuals and their families who were newly choosing to self-direct their supports. RCO provided these fiscal intermediary supports for those pursuing a self-directed life. During this time, around 5,000 Oregonians with intellectual and developmental disabilities were on “waitlists” for funded services. As a result, in 2000, a lawsuit was filed on behalf of a small group of individuals with intellectual and developmental disabilities who were eligible for services but were on the waitlist. This lawsuit stated that anyone eligible for Medicaid funded services should not have to wait for them. Oregon chose to settle out of court in what is known as the Staley Settlement. The settlement required “universal access” - that Support Services be available to all eligible Oregonians. The state created a new Brokerage Service system to meet this new need. This new system would be founded in self-determination; putting the person receiving services in the “driver’s seat.” Within the design of the system, customers get to say what they need and want; how much they want; when they want it and who they want to provide the support. We embrace the ideas that: We are all "people first"...our differences just make each of us uniquely who we are. There should be "nothing about me, without me"...no one knows our wants and needs better than ourselves.
Offices: 1775 32ND PL NE, Salem, Oregon 97301, US · 130 NW 6th St, Suite A, McMinnville, OR 97218, US · 1600 Valley River DR, Suite 130, Eugene, Oregon 97401, US · 825 Burkhart St SE, Albany, OR 97322, US
