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Part-time
Posted 36d ago
~40 hrs/week
Responsibilities
Provide elegant and responsive beverage and food service to guests at pool bars while managing financial transactions. Maintain a clean work area and collaborate with bartenders to ensure order accuracy and timely delivery.
Requirements
Requires at least 21 years of age with six months of customer service and cash handling experience. Must be able to obtain specific licenses including Gaming, Tam, Food Handlers, and Health cards.
Full job description
Summary Statement:
The Cocktail Server will provide elegant, warm, and responsive service to all guests while taking and serving beverage orders. The role will be accountable for financial transactions and effectively market their assigned venue during their shift.
Primary Job Duties: – Includes but is not limited to:
Greet and welcome all guests in a professional manner.
Obtain beverage orders from guests and enter orders in point of sales system.
Serve alcoholic/non-alcoholic beverage(s) and food orders to guests.
Ensure that all orders are accurate and delivered to each guest in a timely manner.
Collaborate with bartenders and team members to ensure accuracy of order.
Maintain knowledge of house drinks and menu items.
Offer item suggestions by using suggestive selling techniques (e.g. daily beverage specials, cocktails/wines and after dinner beverages).
Carry and push heavy (approximately 30lbs) trays and carts of glassware and items as directed by management.
Ensure assigned areas are always clean and clutter free.
Ensure all Resorts World core values and property and department standards are implemented and applied.
Obtain and maintain position-specific licensing.
Maintain all company training classes
Other duties as assigned.
Qualifications: – Includes but is not limited to:
Proficient knowledge of wine, cocktails and beverage spirits.
Working knowledge of POS systems.
Ability to work varied shifts, including nights, weekends and holidays.
Ability to effectively communicate in English.
Polished appearance and demeanor.
Excellent customer service skills.
Ability to obtain & maintain full knowledge and understanding of company and department rules and regulations, policies and procedures.
Preferred:
Previous experience working in a large, luxury resort setting.
Minimum Education and Experience:
At least 21 years of age
At least six months of previous customer service experience in a similar or related field.
Preferred:
6 months in a day club or resort style pool
At least six months of previous cash handling experience.
Certificates, Licenses, Regulations:
Proof of eligibility to work in the United States
Position required licenses (Gaming Card, Tam Card, Food Handlers Card, Health Card)
Physical Demands:
The physical demands described here are representative of those that must be met by a team member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
How is work typically performed? Standing, bending, walking, lifting in extreme temperatures
Must be tolerant to varying conditions of noise level, temperature, illumination, and air quality.
Prolonged standing.
Bending and reaching
Transporting, pushing, pulling, lifting and maneuvering items weighing up to 30 lbs
Eye/hand coordination
Ability to comply with Policies and Procedures, Job Description, daily memorandums, chemical labels (SDS) and other instructions.
At Resorts World Las Vegas, we believe that every member of our team is an ambassador and is essential to the success of our company. We expect all Team Members to take personal ownership in ensuring everything they do is in the best interest of the company and that all will adhere to our five core non-negotiable responsibilities.
Everyone is an Ambassador–No matter where you work at Resorts World Las Vegas, it is your responsibility to treat this property like you would your own home. No one gets hurt, everyone feels secure, the environment is clean, and every guest gets what they need.
Everyone works in Safety–If you have a safety concern, it is your responsibility to address it by correcting it or notifying the appropriate department or individual.
Everyone works in Security–If you See Something, it is your responsibility to Say Something. You must notify the appropriate department or individual if you feel there is a security concern.
Everyone works in EVS–If there is trash on the floor, it is your responsibility to pick it up. If it is a mess that needs more attention, it is your responsibility to notify the appropriate department or individual.
Everyone works in Guest Experience–If a guest needs assistance, it is your responsibility to assist that guest and do so with a smile. If the guest needs more assistance than you can provide, it is your responsibility to notify the appropriate department or individual.
Related keywords
Cocktail ServerHospitalityLuxury ResortPOSGaming CardTam CardFood Handlers CardHealth CardBeverage SpiritsCash HandlingGuest ExperienceResorts World Las Vegas
Resorts World Las Vegas was developed by Genting Berhad, a publicly traded Malaysian corporation registered with the Nevada Gaming Commission. The company has affiliated operations in the Americas, Malaysia, Singapore, the United Kingdom and the Bahamas. In partnership with Hilton, Resorts World Las Vegas integrates three of Hilton’s premium brands into its resort campus, including Las Vegas Hilton, the resort’s full-service brand; Conrad Las Vegas, Hilton’s lifestyle luxury brand; and LXR, Hilton’s network of independent luxury properties, which operates as Crockfords Las Vegas, Genting’s internationally renowned ultra-luxury brand. Resorts World Las Vegas features 3,506 guest rooms and suites, an innovative, next-generation gaming floor, world-class food and beverage options, a 5,000-capacity theatre, distinct nightlife venues, a curated retail collection of designer and boutique shops and more. The integrated resort weaves time-honored traditions of the international Resorts World brand into the fabric of Las Vegas, introducing a bold, fresh take on hospitality to the city with stunning design, progressive technology and world-class guest service. Resorts World Las Vegas is Sharecare Health Security VERIFIED™ with Forbes Travel Guide, a verification that ensures the resort has appropriate health safety procedures in place. For more information, visit rwlasvegas.com or find us on Facebook, LinkedIn, Twitter and Instagram.
Offices: 3000 Las Vegas Blvd S, Las Vegas, Nevada, US
HospitalityHotelLocation Based ServicesVacation RentalTravel
Resorts World Las Vegas was developed by Genting Berhad, a publicly traded Malaysian corporation registered with the Nevada Gaming Commission. The company has affiliated operations in the Americas, Malaysia, Singapore, the United Kingdom and the Bahamas. In partnership with Hilton, Resorts World Las Vegas integrates three of Hilton’s premium brands into its resort campus, including Las Vegas Hilton, the resort’s full-service brand; Conrad Las Vegas, Hilton’s lifestyle luxury brand; and LXR, Hilton’s network of independent luxury properties, which operates as Crockfords Las Vegas, Genting’s internationally renowned ultra-luxury brand. Resorts World Las Vegas features 3,506 guest rooms and suites, an innovative, next-generation gaming floor, world-class food and beverage options, a 5,000-capacity theatre, distinct nightlife venues, a curated retail collection of designer and boutique shops and more. The integrated resort weaves time-honored traditions of the international Resorts World brand into the fabric of Las Vegas, introducing a bold, fresh take on hospitality to the city with stunning design, progressive technology and world-class guest service. Resorts World Las Vegas is Sharecare Health Security VERIFIED™ with Forbes Travel Guide, a verification that ensures the resort has appropriate health safety procedures in place. For more information, visit rwlasvegas.com or find us on Facebook, LinkedIn, Twitter and Instagram.
Offices: 3000 Las Vegas Blvd S, Las Vegas, Nevada, US
HospitalityHotelLocation Based ServicesVacation RentalTravel