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Jobs at Resolve Pain Solutions (Now Hiring) — 4 open

Resolve Pain Solutions

Front Desk Receptionist

Jackson, Tennessee, United States · On-site

Mid level

We are seeking a friendly and highly organized Receptionist to be the first point of contact for our location in Jackson, TN. This role is responsible for ensuring a positive first impression through phone and in-person …

Skills: Customer Service, Patient Registration, Insurance Verification, Chart Preparation, Medical Billing

Resolve Pain Solutions

Front Desk Receptionist

Memphis, Tennessee, United States · On-site

Mid level

We are seeking a friendly and highly organized Receptionist to be the first point of contact for patients at Pain Clinic Associates in Memphis, TN. This role is responsible for ensuring a positive first impression throug…

Skills: Customer Service, Patient Registration, Insurance Verification, Chart Preparation, Billing Information Capture

Resolve Pain Solutions

Prior Authorization Specialist

New Orleans, Louisiana, United States · On-site

Entry level

Louisiana Pain Specialists is looking for a Prior Authorization Specialist to join our pain management team in New Orleans. This full-time position is responsible for obtaining and managing prior authorizations for inter…

Skills: Prior Authorization, Insurance Verification, Medical Terminology, CPT Coding, ICD-10 Coding

Resolve Pain Solutions

Registered Nurse (RN)

Columbia County, Georgia, United States · On-site

Entry level

Primary Responsibility: Direct and supervise patient care in the clinical area. Assist the ASC Supervisor with patient flow through the area and clinical care of patients in the facility. Assist in obtaining pertinent pa…

Skills: Patient Monitoring, IV Starts, Fluid Monitoring, Port-a-cath Insertion, Sterile Technique

Front Desk Receptionist

Resolve Pain Solutions

Jackson, Tennessee, United States • On-site

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Mid level

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  • Full-time
  • high school
  • Competitive Salary, Benefits Package
  • Posted 8d ago
  • Apply by Sep 13
  • ~40 hrs/week

Responsibilities

The receptionist serves as the first point of contact, managing patient registration, insurance verification, and appointment scheduling. They are also responsible for maintaining medical records and handling daily financial closing processes.

Requirements

A high school diploma is required, and three to five years of experience in a physician's office is preferred. Candidates must possess strong communication skills and the ability to handle urgent situations calmly.

Full job description

We are seeking a friendly and highly organized Receptionist to be the first point of contact for our location in  Jackson, TN. This role is responsible for ensuring a positive first impression through phone and in-person interactions, accurately capturing information for billing, and maintaining up-to-date patient records. If you are a compassionate, detail-oriented individual with excellent communication skills, we would love to have you join our team.
Key Responsibilities:
  • Customer Service: Greet patients and visitors warmly, ensuring a positive first impression of the clinic. Handle patient inquiries and direct them appropriately.
  • Patient Registration & Information Collection: Accurately gather and enter patient demographic and insurance information at the time of the first encounter.
  • Insurance Verification: Verify insurance coverage through clinic systems and coordinate with patients, payors, and referring physicians when needed.
  • Chart Preparation: Prepare patient charts and messages, ensuring all necessary information is complete and accurate.
  • Billing Information: Capture and update billing information to ensure accurate invoicing and seamless insurance processing.
  • Phone & Appointment Management: Manage phone calls, schedule appointments, cancel or reschedule as necessary. Take new patient consults and ensure all required information is collected.
  • Daily Financial Processes: Assist with closing out daily financial processes, including managing cash, checks, and credit card transactions.
  • Opening & Closing Procedures: Ensure smooth opening and closing of the clinic, including following security procedures, preparing the clinic for the day, and ensuring patient amenities are available.
  • Medical Records Management: Manage requests for medical records, fax requests, and maintain accurate filing systems.
Essential Competencies:
  • Demonstrates competence in age-appropriate customer service for adolescents, adults, and seniors.
  • Performs duties with competence, professionalism, and attention to detail.
  • Strong understanding and alignment with the company’s mission and values.
  • Complies with applicable laws, regulations, and internal policies
  • Demonstrates excellent interpersonal skills with patients, staff, and the public.
  • Ability to handle urgent situations calmly and efficiently.
  • Strong critical thinking skills, including problem-solving, planning, and decision-making.
Qualifications:
  • Experience/Education: Three (3) - Five (5) years of experience in a physician's office is preferred. A high school diploma or equivalent is required.
  • Interpersonal Skills: Strong communication skills, both verbal and written. Ability to develop and maintain effective relationships with patients and office staff.
  • Physical Requirements: Work involves minimal physical effort with intermittent periods of exertion.
  • Environmental Conditions: Work is performed under normal clinic conditions with an emphasis on patient care.
Additional Skills and Competencies:
  • Ability to manage multiple tasks and prioritize effectively.
  • Strong organizational skills and attention to detail.
  • Ability to work as part of a team and contribute to a positive work environment.
  • Experience with medical records and billing systems is a plus.
Why Join Us?
  • Positive and supportive work environment.
  • Opportunity to be part of a dynamic, patient-focused clinic.
  • Competitive salary and benefits package.
If you are ready to be a key member of a caring and efficient team, apply today to join us in making a difference in our patients' lives!

 

Related keywords

Physician's OfficePatient DemographicsInsurance ProcessingMedical RecordsInvoicingClinic OperationsPatient CareHealthcare AdministrationMedical Billing SystemsPatient Consults

About Resolve Pain Solutions

LinkedInVisit site
Industry
Administrative and Support Services
Company size
51-200 employees
Headquarters
Atlanta

Resolve Pain Solutions is a dynamic management service organization dedicated to providing administrative and operational support for pain management practices. Founded by CEO Eric Schnapp and created as an offshoot of the esteemed Mays & Schnapp Neurospine and Pain – a 40-year practice and the only Commission on Accreditation of Rehabilitation Facility (CARF) certified interdisciplinary pain rehabilitation outpatient program in the state of Tennessee and surrounding area – Resolve Pain Solutions comprises specialized departments encompassing billing, marketing, operations, human resources, finance, and accounting. Our mission is to empower pain management clinics with efficient and effective solutions thereby reducing their administrative burden, enabling them to focus on providing exceptional care to their patients. Resolve Pain Solutions is the partner of choice for pain management practices seeking to thrive in today’s healthcare landscape.

Offices: Atlanta, US

View all jobs at Resolve Pain Solutions

About Resolve Pain Solutions

LinkedInVisit site
Industry
Administrative and Support Services
Company size
51-200 employees
Headquarters
Atlanta

Resolve Pain Solutions is a dynamic management service organization dedicated to providing administrative and operational support for pain management practices. Founded by CEO Eric Schnapp and created as an offshoot of the esteemed Mays & Schnapp Neurospine and Pain – a 40-year practice and the only Commission on Accreditation of Rehabilitation Facility (CARF) certified interdisciplinary pain rehabilitation outpatient program in the state of Tennessee and surrounding area – Resolve Pain Solutions comprises specialized departments encompassing billing, marketing, operations, human resources, finance, and accounting. Our mission is to empower pain management clinics with efficient and effective solutions thereby reducing their administrative burden, enabling them to focus on providing exceptional care to their patients. Resolve Pain Solutions is the partner of choice for pain management practices seeking to thrive in today’s healthcare landscape.

Offices: Atlanta, US

View all jobs at Resolve Pain Solutions

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