Chattanooga, Tennessee, United States · On-site
REPOWR is looking for a high-energy Customer Success Manager to be both problem-solver and growth partner for our suppliers, carriers, and brokers - resolving issues that come up day to day while helping each partner get…
Skills: Customer Success Management, Problem Solving, Account Management, User Onboarding, Technical Troubleshooting
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Manage a portfolio of active accounts to ensure partner satisfaction, retention, and growth. Resolve daily operational issues and onboard users to optimize platform value for suppliers, carriers, and brokers.
Requires 2+ years of experience in transportation, freight, or carrier customer support with strong communication and technical skills. Candidates must be comfortable with performance targets and preferably located in Chattanooga, TN.
REPOWR is looking for a high-energy Customer Success Manager to be both problem-solver and growth partner for our suppliers, carriers, and brokers - resolving issues that come up day to day while helping each partner get more value from our platform.
This role is ideal for someone with a freight broker, carrier operation, or logistics background who thrives in a competitive, fast-paced tech-enabled environment. You will focus on both the supply and demand side of our ecosystem, helping partners optimize their asset utilization and generate revenue through continuous platform usage. You'll own a portfolio of active accounts, responsible for partner satisfaction, retention, and account growth.
In this role, you will:
Share and manage trailer capacity
With REPOWR, asset-based fleets, brokers, shippers, and owner-operators can tap into the the platform to seamlessly exchange trailer capacity. The platform supplements existing fleet management tools and empowers logistics companies to fully leverage the benefits of a trailers-as-a-service model. Fleets supplying trailers to the network are able to optimize trailer utilization, maximize revenue per trailer, and reduce empty mileage. Fleets also accrue a variety of other efficiency gains by leveraging REPOWR’s streamlined interchange experience — certificate of insurance verification, dynamic trailer pricing, and digital chains of custody. Simultaneously, logistics companies seeking trailers can scale with ease and efficiency as the platform offers on-demand access to trailers under a flexible pay-per-use model. Sharing trailers creates a win-win experience, helping both parties mitigate risks associated with market volatility.
Offices: 1401 Chestnut St, Chattanooga, Tennessee 37402, US
Share and manage trailer capacity
With REPOWR, asset-based fleets, brokers, shippers, and owner-operators can tap into the the platform to seamlessly exchange trailer capacity. The platform supplements existing fleet management tools and empowers logistics companies to fully leverage the benefits of a trailers-as-a-service model. Fleets supplying trailers to the network are able to optimize trailer utilization, maximize revenue per trailer, and reduce empty mileage. Fleets also accrue a variety of other efficiency gains by leveraging REPOWR’s streamlined interchange experience — certificate of insurance verification, dynamic trailer pricing, and digital chains of custody. Simultaneously, logistics companies seeking trailers can scale with ease and efficiency as the platform offers on-demand access to trailers under a flexible pay-per-use model. Sharing trailers creates a win-win experience, helping both parties mitigate risks associated with market volatility.
Offices: 1401 Chestnut St, Chattanooga, Tennessee 37402, US
