Gainesville, Texas, United States · On-site
POSITION SUMMARY: Customer Service Manager We are looking for an experienced Customer Service Manager to join our dynamic team. This position manages and coordinates activities of workers engaged in verifying and keeping…
Skills: Customer service management, ERP system management, Order entry, Team leadership, Data quality management
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The Customer Service Manager oversees daily order entry operations, manages the customer service team, and ensures accurate data integrity within the ERP system. They act as a liaison between customers and plant management to resolve complex issues and maintain high service standards.
Candidates must possess a bachelor's degree or equivalent experience along with 5-7 years of customer service management experience in a manufacturing setting. Proficiency in Microsoft Office and ERP systems is required, along with strong leadership and communication skills.
POSITION SUMMARY: Customer Service Manager
We are looking for an experienced Customer Service Manager to join our dynamic team. This position manages and coordinates activities of workers engaged in verifying and keeping records on incoming orders and outgoing products by performing the below listed duties and responsibilities. The ability to interact with customers (both internal and external) in a fast paced environment, sometimes under pressure, remaining flexible, proactive, resourceful and efficient, with a high level of professionalism and confidentiality is crucial to this role.
PRIMARY DUTIES AND RESPONSIBILITIES:
REQUIREMENTS:
Compensation commensurate with experience along with excellent benefits, including medical, dental, vision and life insurances, 401K plan and paid vacation.
Your Reliant Plastics Partner
Our goal is to be a RELIANT partner for our customers throughout their entire product development and manufacturing process. With over 5 decades of injection molding experience, Reliant Plastics has the expertise, technological innovation, and creative know how to bring your ideas to life. At Reliant you’ll receive rapid quotations within 24-48 hours, expert design review and manufacturability analysis, full service tool manufacturing and repair, and on-time high quality injection molded parts via our ISO 9001:2015 + AS9100D Quality Management Systems. From cradle to grave we’ll walk you through the entire tool build and parts manufacturing process to ensure your product is a success. Our vision is in our name - we are your Reliant Plastics partner.
Offices: 4430 W Highway 82, Gainesville, Texas 76240, US
Your Reliant Plastics Partner
Our goal is to be a RELIANT partner for our customers throughout their entire product development and manufacturing process. With over 5 decades of injection molding experience, Reliant Plastics has the expertise, technological innovation, and creative know how to bring your ideas to life. At Reliant you’ll receive rapid quotations within 24-48 hours, expert design review and manufacturability analysis, full service tool manufacturing and repair, and on-time high quality injection molded parts via our ISO 9001:2015 + AS9100D Quality Management Systems. From cradle to grave we’ll walk you through the entire tool build and parts manufacturing process to ensure your product is a success. Our vision is in our name - we are your Reliant Plastics partner.
Offices: 4430 W Highway 82, Gainesville, Texas 76240, US
