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$72k/yr
Full-time
high school, bachelor degree, professional certificate
Company-paid employee-only health insurance, Vacation and sick time, Company-paid holidays, Life insurance, Employee discounts, Opportunities for professional development and advancement
Posted 1d ago
~40 hrs/week
Responsibilities
The Multi-Site Community Manager oversees daily operations, financial performance, and marketing strategies for multiple apartment communities. They are responsible for leading on-site teams, ensuring high occupancy, and maintaining property standards to meet operational and financial goals.
Requirements
Candidates must have at least 5 years of experience in the multifamily industry, including 2 years as a Community Manager. A high school diploma is required, while a bachelor's degree and industry certifications like CAM or CPM are preferred.
Full job description
Job Title: Multi-Site Community Manager
Company: Red Tail Residential, LLC
Status: Full-Time
Supervisor: Area Manager, Senior Area Manager, Regional Manager, or Regional Director
Benefits
We offer a competitive compensation package including:
Company-paid employee-only health insurance
Vacation and sick time
Company-paid holidays
Life insurance
Employee discounts
Opportunities for professional development and advancement
Position Summary
The Multi-Site Community Manager oversees the daily operations of two or more apartment communities, ensuring each performs at the highest operational, financial, and customer service standards. This role requires strong leadership, strategic planning, and the ability to manage multiple teams, budgets, and marketing strategies while ensuring compliance with company policies and procedures. The Multi-Site Community Manager is responsible for driving occupancy, optimizing financial performance, and fostering a high-quality resident experience across all assigned sites.
Key Responsibilities
Manage the daily operations of two or more multifamily communities.
Oversee department leads and associates across all assigned properties.
Execute each community’s business plan and operational strategy.
Maximize net operating income (NOI) through effective financial management and cost control.
Maintain high occupancy levels and develop innovative leasing and retention strategies.
Develop and implement marketing plans; stay informed on market conditions and competitive pricing.
Prepare and submit operational and financial reports to the Regional Manager in a timely manner.
Manage budgets, P&L statements, and all financial aspects of each community.
Complete and analyze market surveys to maintain competitive positioning.
Recruit, train, and lead high-performing on-site teams; set clear expectations and support team development.
Ensure consistent adherence to company policies and operational procedures.
Conduct daily and weekly team meetings to provide guidance and motivation.
Ensure all physical aspects of each community are safe, functional, and well-maintained.
Coordinate vendors and ensure vacant units are turned and move-in ready according to company standards.
Perform regular inspections of grounds, buildings, and apartment homes.
Special Requirements
Physical Demands
Regularly required to sit, stand, walk, talk, hear, and reach with hands, arms, legs, and back
Occasional climbing may be required
Ability to work at a computer and speak on the phone for extended periods
Must be able to detect auditory and visual alarms
Availability to work extended or flexible hours, including weekends, as needed
Attendance & Travel
Full-time role requiring consistent attendance
May require nights, weekends, and occasional holidays
Regular travel between assigned communities is required
Active participation in company meetings, events, and functions is required
Essential Skills & Competencies
Strong leadership and team development skills
Excellent communication and customer service abilities
Proven ability to manage high-stress situations
Strong sales, marketing, and outreach background
Superior collection and financial management skills
Excellent administrative, organizational, and multitasking capabilities
Effective time management and prioritization
Knowledge of state Fair Housing laws
Demonstrated ability to manage and analyze budgets and community finances
Qualifications
Education
High school diploma or equivalent required
Bachelor’s degree preferred but not required
CPM, CAM, RMP, or CMCA certifications preferred but not required
Professional Experience
Minimum of 5 years’ experience in the multifamily industry required
Minimum of 2 years as a Community Manager in the multifamily industry required
Experience managing 300+ unit communities or mixed-use (residential/commercial) properties preferred
Commitment to ongoing professional development through company-provided training
Ability to perform intermediate mathematical calculations
Proficiency in using property management and resident management software
Northshore Personnel Services Inc. is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
Red Tail Residential is a growing portfolio of more than 125 multifamily apartment communities across 25 states. We are committed to delivering best‑in‑class living experiences through an innovative and resident‑focused approach to property management. By staying proactive, listening to our residents, and consistently elevating our service standards, we work to ensure every resident enjoys the highest quality of living.
At Red Tail Residential, we not only take property management to the next level — we do the same for our people. We hire exceptional individuals with diverse backgrounds, experiences, and education levels, and we invest in their success through comprehensive training and ongoing development. Our team is the foundation of our success, and we are dedicated to creating rewarding career opportunities as we continue to grow.
Offices: 2082 Michelson Dr, 3rd Floor, Irvine, California 92612, US
Red Tail Residential is a growing portfolio of more than 125 multifamily apartment communities across 25 states. We are committed to delivering best‑in‑class living experiences through an innovative and resident‑focused approach to property management. By staying proactive, listening to our residents, and consistently elevating our service standards, we work to ensure every resident enjoys the highest quality of living.
At Red Tail Residential, we not only take property management to the next level — we do the same for our people. We hire exceptional individuals with diverse backgrounds, experiences, and education levels, and we invest in their success through comprehensive training and ongoing development. Our team is the foundation of our success, and we are dedicated to creating rewarding career opportunities as we continue to grow.
Offices: 2082 Michelson Dr, 3rd Floor, Irvine, California 92612, US