Cebu City, Central Visayas, Philippines · On-site
Overview SUMMARY A Product Support Trainer is responsible for creating and facilitating onboarding programs in order to achieve training objectives. Trainers directly support the departmental quality goals and initiative…
Skills: Training Facilitation, Curriculum Development, Onboarding, Coaching and Mentoring, Customer Care Processes
Richardson, Texas, United States · Remote OK
$85k–$145k/yr
Overview The Senior Forecast Analyst, Business Unit Finance serves as the strategic finance partner to executive leadership and business unit leaders within a private equity–backed SaaS organization specializing in the m…
Skills: Financial Modeling, SaaS Metrics, Strategic FP&A, Business Partnership, Forecasting
Pasig, Metro Manila, Philippines · On-site
Overview OVERVIEW The Engagement Coordinator is a project manager responsible for overseeing the successful deployment of the RealPage platform on Add-on accounts for small‑scale customers, typically consisting of fewer …
Skills: Project Management, Customer Onboarding, Software Implementation, Time Management, Written Communication
Hyderabad, Telangana, India · On-site
Overview We are seeking a seasoned Application Architect with 12+ years of IT experience and deep expertise in Oracle Integration Cloud (OIC). The ideal candidate will lead the design and architecture of enterprise integ…
Skills: Oracle Integration Cloud (OIC), Solution Architecture, Enterprise Integration, Oracle SaaS, API Management
Richardson, Texas, United States · Hybrid
$128k–$232k/yr
Overview The Account Representative is responsible for adding new customers as well as maintaining existing client account relationships. The Account Representative will have assigned revenue goals and activity responsib…
Skills: Consultative Selling, Prospecting, Sales Funnel Management, ROI Analysis, C-Suite Presentation
Pasig, Metro Manila, Philippines · On-site
Overview The Implementation Data Analyst will coordinate implementation projects with RealPage clients who choose to submit their migration data through a file extract rather than through system reports. This position wi…
Skills: Data Analysis
Richardson, Texas, United States · Remote OK
$85k–$145k/yr
Overview The Manager, Implementations – Knock leads a team delivering high-quality, scalable implementations for the Knock platform, ensuring a strong customer experience from onboarding through activation. This role is …
Skills: Portfolio Management, Team Leadership, Software Implementation, Customer Onboarding, Process Improvement
Richardson, Texas, United States · On-site
$121k–$206k/yr
Overview We’re looking for a Director of Transactional Services to drive adoption, revenue, and expansion of our services portfolio. This role exists to make sure the services we offer today are being used and monetized …
Skills: Commercial Strategy, Fintech, Payments, SaaS Monetization, KPI Management
Cebu City, Central Visayas, Philippines · On-site
Overview The Customer Experience Advocate (CXA I) receives transactions (voice and/or non-voice) from RealPage clients including Property Management Companies (PMC), residents and consumers needing assistance regarding R…
Skills: Customer Service, Verbal Communication, Written Communication, Problem Solving, Microsoft Office Suite
Hyderabad, Telangana, India · On-site
Overview RealPage is at the forefront of the Generative AI revolution, dedicated to shaping the future of artificial intelligence within the Property Tech domain. Our Agentic AI team is focused on driving innovation by b…
Skills: Generative AI, LLMs, RAG Architectures, Python, JavaScript
Hyderabad, Telangana, India · On-site
Overview RealPage is at the forefront of the Generative AI revolution, dedicated to shaping the future of artificial intelligence within the Property Tech domain. Our Agentic AI team is focused on driving innovation by b…
Skills: Generative AI, LLMs, RAG Architectures, Python, JavaScript
Hyderabad, Telangana, India · On-site
Overview RealPage is at the forefront of the Generative AI revolution, dedicated to shaping the future of artificial intelligence within the Property Tech domain. Our Agentic AI team is focused on driving innovation by b…
Skills: Generative AI, Large Language Models, RAG Architectures, Python, JavaScript
Cebu City, Central Visayas, Philippines · On-site
Overview The HomeWiseDocs Team Leader is responsible for overseeing a team of 6–7 agents across our Cebu and Manila locations. The selected candidate will complete an extensive 3–4 month training program focused on hands…
Skills: Team Leadership, Data Entry, KPI Management, Performance Management, Data Analysis
Richardson, Texas, United States · Hybrid
$124k–$210k/yr
Overview The Solution Representative V is responsible for adding new customers as well as maintaining existing client account relationships. The Solution Representative will have assigned revenue goals and activity respo…
Skills: Prospecting, Qualifying, Closing, Consultative Selling, ROI Analysis
Cebu City, Central Visayas, Philippines · On-site
Overview The Vendor Account Specialist supports the Velocity Invoice Processing service by ensuring the billing addresses on clients’ vendor invoices are changed to the RealPage physical address. The position ensures tim…
Skills: MS Word, MS Excel, Data Processing, Written Communication, Verbal Communication
Saint Louis County, Missouri, United States · On-site
$85k–$145k/yr
Overview The Financial Solution Consultant is an integral member of the strategic implementation organization. The SC is responsible for successful Saas delivery, specifically the deployment of the RealPage solutions. Th…
Skills: SaaS Delivery, Solution Architecture, Change Management, Business Requirements Analysis, FinTech Integrations
Pasig, Metro Manila, Philippines · On-site
Overview Team Leader II will lead a team responsible for the analysis of data, migration of data and product implementation based on the customer’s business rules. The Implementation team leader ensures the team stays on…
Skills: Team Leadership, Data Analysis, Data Migration, Product Implementation, Quality Assurance
Richardson, Texas, United States · Hybrid
$130k–$221k/yr
Overview RealPage is leading the Generative AI transformation within the PropTech industry. Our Agentic AI team builds next-generation AI applications and enhances existing products using advanced Generative AI capabilit…
Skills: Generative AI, Large Language Models, Python, JavaScript, TypeScript
Richardson, Texas, United States · On-site
Overview RealPage is at the forefront of the Generative AI revolution, dedicated to shaping the future of artificial intelligence within the Property Tech domain. Our Agentic AI team is focused on driving innovation by b…
Skills: Python, TypeScript, JavaScript, Generative AI, Large Language Models
Richardson, Texas, United States · Hybrid
$142k–$242k/yr
Overview RealPage is seeking a highly skilled Opportunity to Quote Solution Architect to lead the strategy, design, and ongoing optimization of our Oracle Configure, Price, Quote (CPQ) Cloud platform, with upstream owner…
Skills: Oracle CPQ Cloud, Salesforce Opportunity Management, Solution Architecture, Oracle Redwood UX, Product Configuration
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Create and facilitate onboarding, cross-training, and upskilling programs for Product Support agents to close knowledge gaps. Collaborate with leadership to identify training needs and develop innovative instructional materials and coaching methods.
Requires a bachelor's degree and at least two years of call center support experience, including one year as a Product Support Agent. Candidates must possess exceptional communication skills and proficiency in MS Office, with a preference for experience in Adobe Captivate and formal presentation.
A Product Support Trainer is responsible for creating and facilitating onboarding programs in order to achieve training objectives. Trainers directly support the departmental quality goals and initiatives of the Product Support organization. Trainers will always present a professional image and be a point of contact for new Product Support team members and will consistently reflect and instill the RealPage Promise for all Product Support employees.
This member of the Global Operations team will act as an important source for on‑going professional development during an employee’s tenure within Product Support. Trainer II is an expected to work closely with Leadership, Global Operations and others to determine the training needs of the agents. They create materials for live session facilitation or LMS self‑guided courses to efficiently close knowledge gaps and promote career growth.
RealPage is the leading global provider of AI-enabled software platforms to the real estate industry. By using RealPage solutions for operational excellence in the front office and throughout property operations, many leading property owners, operators and investors gain transparency into asset performance with data insights, enhancing experiences with customized tools and improving efficiencies to generate incremental yield. In 2021, 2022, 2023 and 2024, RealPage was recognized as ENERGY STAR® Partner of the Year for Sustained Excellence from the Environmental Protection Agency (EPA) and the U.S. Department of Energy. In 2024, RealPage was recognized as one of America’s Best Employers by Forbes and America’s Best Employers for Women by Forbes and one of America’s Greatest Workplaces for Women by Newsweek. RealPage has been recognized as The TITAN Innovation Awards’ 2024 Gold Winner in the Innovation in Services and Solutions – Real Estate category for LOFT™. Founded in 1998 and headquartered in Richardson, Texas, RealPage joined the ThomaBravo portfolio of market-leading enterprise software firms in 2021 to realize faster growth and innovation in serving more than 24 million rental units from offices in North America, Europe and Asia. RealPage has been certified as a Great Place to Work™ in India, the Philippines, the UK and the U.S.
Offices: 2201 Lakeside Blvd., Richardson, Texas 75082, US · 5th Floor, Building No. 20, Mindspace Cyberabad, Hyderabad, AP 500084, IN · 2201 Lakeside Blvd, Richardson, TX 75082, US
RealPage is the leading global provider of AI-enabled software platforms to the real estate industry. By using RealPage solutions for operational excellence in the front office and throughout property operations, many leading property owners, operators and investors gain transparency into asset performance with data insights, enhancing experiences with customized tools and improving efficiencies to generate incremental yield. In 2021, 2022, 2023 and 2024, RealPage was recognized as ENERGY STAR® Partner of the Year for Sustained Excellence from the Environmental Protection Agency (EPA) and the U.S. Department of Energy. In 2024, RealPage was recognized as one of America’s Best Employers by Forbes and America’s Best Employers for Women by Forbes and one of America’s Greatest Workplaces for Women by Newsweek. RealPage has been recognized as The TITAN Innovation Awards’ 2024 Gold Winner in the Innovation in Services and Solutions – Real Estate category for LOFT™. Founded in 1998 and headquartered in Richardson, Texas, RealPage joined the ThomaBravo portfolio of market-leading enterprise software firms in 2021 to realize faster growth and innovation in serving more than 24 million rental units from offices in North America, Europe and Asia. RealPage has been certified as a Great Place to Work™ in India, the Philippines, the UK and the U.S.
Offices: 2201 Lakeside Blvd., Richardson, Texas 75082, US · 5th Floor, Building No. 20, Mindspace Cyberabad, Hyderabad, AP 500084, IN · 2201 Lakeside Blvd, Richardson, TX 75082, US
