Newark, New Jersey, United States · On-site
$25/hr–$31/hr
Starting Salary: $25 / hour and up Citizens Bankers are the face of the branch. They devote their time getting to know their customers and building lasting relationships by providing trusted advice. What you'll do Are yo…
Skills: Customer Service, Sales, Financial Advice, Problem Solving, Communication
Johnston, Rhode Island, United States · Hybrid
$175k–$250k/yr
Senior Program Manager - Global Capabilities Center (Operate Phase) Location and Work Model This role requires a four day on site, one remote hybrid work schedule in one of the following organizational hubs • Johnston, R…
Skills: Program Management, Portfolio Management, Enterprise Governance, Risk Management, Compliance
San Francisco, California, United States · On-site
$200k–$250k/yr
Citizens JMP Securities is seeking an experienced Director of Research Publishing to oversee the production, review, supervision, and distribution of equity research. This individual will play a critical leadership role …
Skills: Research Publishing, Supervisory Review, Editorial Review, FINRA Compliance, Risk Management
Amesbury, Massachusetts, United States · On-site
$25/hr–$31/hr
Starting Salary: $25 / hour and up Citizens Bankers are the face of the branch. They devote their time getting to know their customers and building lasting relationships by providing trusted advice. What you'll do Are yo…
Skills: Customer Service, Sales, Financial Advice, Problem Solving, Communication
Irving, Texas, United States · On-site
In this role at Citizens, you’re made ready for a fulfilling career with exciting new challenges and opportunities to stretch yourself. As the Fraud Operations Senior Professional, you will develop and implement operatio…
Skills: Fraud Operations, Operational Strategy, Performance Monitoring, Data Analysis, Tableau
Johnston, Rhode Island, United States · Hybrid
Servicing Ops Estate Universal Operator The Servicing Ops Analyst will be responsible for creating positive interactions with customers during a sensitive time, whether that’s delivering an empathetic service experience …
Skills: Customer Service, Banking Operations, Problem Solving, Active Listening, Microsoft Office
Westwood, Massachusetts, United States · Hybrid
$122k–$156k/yr
4 Days in the office from any of our locations in Johnston RI, Westwood or Medford MA Only Role is not relocation eligible. Revised Description: The Sr Project Manager is a critical senior agile and project management ro…
Skills: Agile Project Management, Stakeholder Management, Data Analytics, Business Case Development, Change Management
Boston, Massachusetts, United States · Hybrid
$109k–$141k/yr
The Treasury Asset and Liability Management (ALM) Manager performs a critical role in supporting the bank’s balance sheet risk management framework, with responsibility for measuring, analyzing, and communicating risk ex…
Skills: Asset And Liability Management, Interest Rate Risk Management, Balance Sheet Forecasting, Financial Mathematics, Quantitative Analysis
Franklin, Massachusetts, United States · On-site
$83k–$104k/yr
At Citizens, our mission is to help clients, colleagues and communities reach their potential. We do this through our distinguished client-centric culture, having a mindset of continuous improvement and always enhancing …
Skills: Financial Planning, Relationship Management, Wealth Management, Client Acquisition, Sales
Charlotte, North Carolina, United States · Hybrid
You’re made ready to continue a fulfilling career with exciting new challenges and opportunities to stretch yourself. Citizens is seeking a high-performing Finance Manager to join the CFO organization supporting the Priv…
Skills: Deposit Forecasting, Pricing Strategy, Performance Analytics, Balance Sheet Management, Financial Planning
Boston, Massachusetts, United States · Hybrid
$115k–$145k/yr
The Client Relations Associate is a high-touch, full-service relationship support role within our Private Banking division. This individual serves as a trusted extension of the banking team, delivering seamless white-glo…
Skills: Client Relationship Management, Event Planning, Travel Coordination, Salesforce CRM, Business Development Support
Hamden, Connecticut, United States · On-site
At Citizens, we’re focused on relationship-building and delivering exceptional customer experiences through every interaction. By fostering deep and lasting relationships, we drive customer loyalty while advancing our st…
Skills: Leadership, Sales Management, Coaching, Customer Experience, Operational Integrity
Boston, Massachusetts, United States · On-site
$100k–$140k/yr
Citizens Wealth Management is seeking an Investment Specialist to join a high-performing and well-established team in Boston, MA. This role is responsible for financial analysis, developing comprehensive financial plans,…
Skills: Financial Analysis, Financial Planning, Trade Execution, Performance Reporting, Portfolio Management
Johnston, Rhode Island, United States · Hybrid
The Office of the Customer (OOC) at Citizens is a critical function responsible for managing complex customer complaints, ensuring regulatory compliance, and driving continuous improvement in customer experience outcomes…
Skills: Executive Presence, Stakeholder Influence, Analytical Problem Solving, Cross-functional Leadership, Customer Experience Management
Rhode Island, United States · On-site
$21/hr
Starting Salary: $21 / hour and up As a Citizens Teller - YOU make a real difference for our customers and the branch team. What you'll do You’ll greet our customers in our lobbies. You’re comfortable enough with technol…
Skills: Cash Handling, Customer Service, Digital Technology Proficiency, Communication Skills, Problem Solving
Boston, Massachusetts, United States · On-site
Oversee the vision & direction for the Underwriting and Portfolio Management Platforms. This includes the overall Salesforce.com and Commercial Platform strategy as well as leadership of related projects and initiatives …
Skills: Product Ownership, Salesforce Strategy, Agile Methodology, Business Analysis, SQL
Latrobe, Pennsylvania, United States · On-site
$21/hr
Starting Salary: $21 / hour and up As a Citizens Teller - YOU make a real difference for our customers and the branch team. What you'll do You’ll greet our customers in our lobbies. You’re comfortable enough with technol…
Skills: Cash Handling, Customer Service, Digital Technology Proficiency, Communication Skills, Problem Solving
Boston, Massachusetts, United States · On-site
$97k–$115k/yr
At Citizens, we’re more than a bank and here you’ll experience new things, create new opportunities, think beyond your role, and make an impact. While in this role, you will oversee effective credit underwriting, credit,…
Skills: Credit Underwriting, Financial Analysis, Financial Modeling, Risk Evaluation, Portfolio Maintenance
United States · On-site
$97k–$106k/yr
Associate Portfolio Manager, Franchise Finance Description At Citizens, we’re more than a bank and here you’ll experience new things, create new opportunities, think beyond your role, and make an impact. While in this ro…
Skills: Credit Underwriting, Financial Analysis, Financial Modeling, Risk Evaluation, Portfolio Maintenance
Iselin, New Jersey, United States · Hybrid
$120k–$210k/yr
Principal Operator, Red Team Role Summary The Operator, Red Team is a hands on offensive security practitioner responsible for executing advanced adversary emulation and continuous red teaming operations across a modern,…
Skills: Red Teaming, Adversary Emulation, Purple Teaming, Cloud Security, AI Security Testing
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Citizens Bankers build lasting customer relationships by providing tailored financial advice and recommendations for spending, saving, and investing. They also promote digital banking tools and collaborate with internal specialists to handle complex financial needs.
Candidates must have a high school diploma or GED and at least 2 years of experience in sales and customer service. Compliance with the SAFE Act and the ability to work flexible branch hours, including weekends, is required.
Starting Salary: $25 / hour and up
Citizens Bankers are the face of the branch. They devote their time getting to know their customers and building lasting relationships by providing trusted advice.
Are you outgoing? Do you get satisfaction out of helping others and offering sound advice? If you’re a “people person” who enjoys building positive relationships with customers, then this is the job for you!
Using your strong communication and problem-solving skills — along with your broad range of financial knowledge — you’ll provide recommendations and assist customers with financial solutions, supporting spending, saving, borrowing and investing needs.
You’ll get to know customers’ personal financial goals and recommend tailored solutions to help achieve them — like planning for the future, buying a home or opening a new credit card. You’ll introduce customers to digital and mobile-first ways to handle banking transactions, like on our app or through our ATMs. You’ll collaborate with partners in Wealth Management, Mortgage and Business Banking to help customers with more complex financial needs. You’ll make outbound calls to acquire new customers and schedule financial checkup appointments, as you understand what might be a good fit for a customer now, may not be 6 months from now. All financial policies and procedures will be followed, including proper cash handling, state and local laws and regulations.
The salary range for this position is $25.48 - $31.25 per hour, plus an opportunity to earn additional incentive earnings. Actual pay is based on various factors including, but not limited to, the budget, work location, and relevant skills and experience.
We offer competitive pay, comprehensive medical, dental and vision coverage, retirement benefits, maternity/paternity leave, flexible work arrangements, education reimbursement, wellness programs and more. Note, Citizens’ paid time off policy exceeds the mandatory, paid sick or paid time-away policy of every local and state jurisdiction in the United States. For an overview of our benefits, visit https://jobs.citizensbank.com/benefits.
Equal Employment Opportunity
Citizens, its parent, subsidiaries, and related companies (Citizens) provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to age, ancestry, color, citizenship, physical or mental disability, perceived disability or history or record of a disability, ethnicity, gender, gender identity or expression, genetic information, genetic characteristic, marital or domestic partner status, victim of domestic violence, family status/parenthood, medical condition, military or veteran status, national origin, pregnancy/childbirth/lactation, colleague’s or a dependent’s reproductive health decision making, race, religion, sex, sexual orientation, or any other category protected by federal, state and/or local laws. At Citizens, we are committed to fostering an inclusive culture that enables all colleagues to bring their best selves to work every day and everyone is expected to be treated with respect and professionalism. Employment decisions are based solely on merit, qualifications, performance and capability.
Equal Employment and Opportunity Employer
Job Applicant Data Privacy Policy
Any offer of employment is conditioned upon the candidate successfully passing a background check, which may include initial credit, motor vehicle record, public record, prior employment verification, and criminal background checks. Results of the background check are individually reviewed based upon legal requirements imposed by our regulators and with consideration of the nature and gravity of the background history and the job offered. Any offer of employment will include further information.
At Citizens Bank, we recognize that the journey to accomplishment is no longer linear and that individuals are made of all they have done and all they are going to do. As one of the oldest and largest financial services firms in the United States with a history dating back to 1828, we’re committed to providing solutions and expertise that support our customers, clients, colleagues, and communities in what’s next on their own unique journey. Whether you’re considering banking with us or looking to work with us, you’ll find a customer-centric culture and a supportive, collaborative workforce at Citizens Bank. You’re made ready and so are we. #MadeReady
View all jobs at Citizens Financial Group, Inc.At Citizens Bank, we recognize that the journey to accomplishment is no longer linear and that individuals are made of all they have done and all they are going to do. As one of the oldest and largest financial services firms in the United States with a history dating back to 1828, we’re committed to providing solutions and expertise that support our customers, clients, colleagues, and communities in what’s next on their own unique journey. Whether you’re considering banking with us or looking to work with us, you’ll find a customer-centric culture and a supportive, collaborative workforce at Citizens Bank. You’re made ready and so are we. #MadeReady
View all jobs at Citizens Financial Group, Inc.