Channel Success Manager NORAM + LATAM

Department: Account Management & Partnerships

Employment Type: Full Time

Location: London

Description

Key Responsibilities

• Partner Relationship Management: Building and maintaining strong relationships with channel partners, including resellers, distributors, and integrators.
• Sales Management: Lead sales calls and product demonstrations of the Ravelin suite on behalf of channel partners
• Channel Strategy Development and Execution: Identify, engage and qualify net new opportunities within channel partners within the Ravelin ICP framework. Execute on commercialisation, pricing and negotiation via channel partners.
• Partner Enablement: Providing partners with the necessary resources, training, and support to effectively sell the company's products or services.
• Performance Monitoring and Reporting: Tracking channel performance in region, identifying areas for improvement, and reporting on key performance indicators (KPIs).
• Target Setting and Management: Build, maintain and report on a pipeline growth to achieve/exceed quarterly and annual target
• Promotional Activities: Plan and lead regional initiatives within NORAM + LATAM, being the face of the Ravelin solutions with our partners. Including Roundtables and conferences.
• Collaboration: Work with internal teams including product, integrations, marketing, client ops and leadership, to ensure alignment, support and capacity constraints are fully considered.

Skills, Knowledge and Expertise

• Proven experience in channel sales or partner management.
• Ability to demonstrate success through winning deals and a structured approach to pipeline growth
• Understanding of the complexities and ability to navigate a solution-focused sell to large organisations
• Ability to demonstrate a complex solution through a guided sales demo, with a focus on prospect engagement
• Strong communication and interpersonal skills.
• Excellent relationship-building and management skills.
• Ability to develop and execute channel strategies.
• Strong analytical and problem-solving skills.
• Proficiency in using Salesforce.
• Ability to work independently and as part of a team.
• Strong organisational and time-management skills.
• Ability to adapt to changing market conditions and customer needs.
• Spanish language skills are a nice to have
• Understanding of Payment Fraud (preferred but not required)

Benefits

• Flexible Working Hours & Remote-First Environment — Work when and where you’re most productive, with flexibility and support.
• Comprehensive BUPA Health Insurance — Stay covered with top-tier medical care for your peace of mind.
• £1,000 Annual Wellness and Learning Budget — Prioritise your health, well-being and learning needs with funds for fitness, mental health, and more.
• Monthly Wellbeing and Learning Day — Take every last Friday of the month off to recharge or learn something new, up to you.
• 25 Days Holiday + Bank Holidays + 1 Extra Cultural Day — Enjoy generous time off to rest, travel, or celebrate what matters to you.
• Mental Health Support via Spill — Access professional mental health services when you need them.
• Aviva Pension Scheme — Plan for the future with our pension program.
• Ravelin Gives Back — Join monthly charitable donations and volunteer opportunities to make a positive impact.
• Fortnightly Randomised Team Lunches — Connect with teammates from across the company over in person or remote lunches every other week on us!
• Cycle-to-Work Scheme — Save on commuting costs while staying active.
• BorrowMyDoggy Access — Love dogs? Spend time with a furry friend through this unique perk.
• Weekly Board Game Nights & Social Budget — Unwind with weekly board games or plan your own socials, supported by a company budget.