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Bilingual (Spanish) Supports Coordinator (Case Manager)

Lower Merion Township, Pennsylvania, United States · On-site

$39k–$45k/yr

Mid level

Summary: The Supports Coordinator will engage individuals and their families in the development of plans that assure the needs and wishes of the consumers are addressed and life opportunities expanded. Supports Coordinat…

Skills: Oral Communications, Written Communications, Technical Communications, Interpersonal Skills, Reading Comprehension

Quality Progressions logo

Bilingual (Spanish) Supports Coordinator (Case Manager)

Quality Progressions

Lower Merion Township, Pennsylvania, United States • On-site

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Mid level

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  • $39k–$45k/yr
  • Full-time
  • associate degree, bachelor degree
  • Posted 20d ago
  • ~40 hrs/week

Responsibilities

The Supports Coordinator develops and monitors individual support plans and budgets for people with intellectual and developmental disabilities. They coordinate services, identify community resources, and ensure the safety and well-being of consumers through a person-centered approach.

Requirements

Requires an Associate or Bachelor's degree in a related field with at least 12 social science credits and 2 years of human services experience. Candidates must have a valid driver's license, a reliable car, and the ability to pass background screens.

Full job description

Summary:

The Supports Coordinator will engage individuals and their families in the development of plans that assure the needs and wishes of the consumers are addressed and life opportunities expanded. Supports Coordinators assist in the choice of services and supports, coordinate the provision of services and supports, and monitor the delivery of services and supports. This employee will promote individuality, choice and control. This position will be performed consistently with the values, principals and philosophy of The Everyday Lives Publications, Quality Progressions, and all applicable policies and procedures. The employee will have a strong foundation of experience in providing supports coordination or services to people with intellectual/developmental disabilities. This employee will have a strong belief that people with disabilities can achieve outcomes, have value, and contribute to their community. All decisions and actions of the employee will be consistent with the agency mission statement and will be completed with a customer service focus. The employee must be proficient in the use of computers and with HCSIS.

Accountabilities:

· Completes assessments to identify each person’s needs and desires. This will include the use of formal and informal tools to gather information needed to assist the person to identify their needs and wishes.

· Assists the person to develop their Individual Support Plan and personal budget. Updating the ISP as needed and at least annually. This is to be completed with a person centered approach.

· Supports the person to identify the outcomes they need to achieve and assures that the ISP addresses these.

· Identifies the services that will meet the customer’s needs. Completes the referrals. Coordinates the services the person is receiving. Resolves any barriers to the delivery of service. This involves knowing a fully array of options and knowing where to learn of others as needs and interest warrant.

· Monitors the services to assure they are being delivered as planned and that the outcomes that were identified are being achieved. Monitors to assure the person is safe and in the best possible health.

· Assists in identifying and sustaining the person’s support network including family, friends, and associates.

· Assists in arranging for and effectively managing generic resources and generic supports.

· Assists in identifying and developing community resources to preserve the person’s well-being in the home and community.

· Awareness of The Everyday Lives Publications, and Quality Progressions and all other applicable policies and procedures.

· Attends training and continues to remain knowledgeable about current best practices in services to support people with mental retardation.

· Trains families and consumers on their rights and due process.

· Develops a professional working relationship with the families and consumers on their caseload. This involves getting to know each person we support.

· Maintains a customer service focus. This involves meeting with consumers and their family at their availability.

· Completion of all other duties that are needed to support the consumers and their family and Quality Progressions.

· Oversight and assistance given to FDSS grants.

· Takes initiative and exhibits leadership.

· Performs all other duties as assigned.

Skills:

Effective Oral Communications

Effective Written Communications

Technical Communications

Interpersonal skills

Reading Comprehension

Diplomacy

Professionalism

Customer Service

Excellent Organization and Time Management

Computer Literacy

File Management

Proficiency with Microsoft Office suite Knowledge of databases preferred

Qualifications:

Ability to pass background screens

A reliable car

Driver's license

50% travel required

Education/Training:

Associate or Bachelor’s Degree in an related field, with a minimum of 12 credits in Social Science related coursework.

Experience:

2 years' prior Human Services work experience required.

Related keywords

Case ManagementSupports CoordinationIntellectual DisabilitiesDevelopmental DisabilitiesHCSISIndividual Support PlanPerson Centered ApproachHuman ServicesSocial ScienceCommunity ResourcesFDSS GrantsMicrosoft Office

About Quality Progressions

LinkedInVisit site
Industry
Individual and Family Services
Company size
51-200 employees
Founded
2004
Headquarters
Bala Cynwyd, Pennsylvania
LinkedIn followers
363

Quality Progressions is a non-profit Supports Coordination Organization (SCO) in Pennsylvania that locates, coordinates, and monitors supports and services for individuals with intellectual disabilities. Our mission is to be people-driven, committed, and progressive in our relationship to individuals with intellectual disabilities and their families. We currently serve 11 counties throughout Eastern Pennsylvania, and have supported over 4,000 individuals in achieving employment, participating in their local community, and making meaningful choices in their lives since 2004. We have distinguished ourselves among the region's Supports Coordination sector by delivering services in a way that is uniquely person-centered, outcome-oriented, and individualized. Our organization was founded on the philosophy that services should reflect the values of choice, self-determination, and achievement of outcomes as determined by the individual.

Offices: 1 Belmont Ave, Suite 900, Bala Cynwyd, Pennsylvania 19004, US · 65 E. Elizabeth Avenue, Suite 410, Bethlehem, Pennsylvania 18018, US

Supports CoordinationQuality ManagementCommunity Engagementand ISP ImplementationHealth CareNon ProfitAdult
View all jobs at Quality Progressions

About Quality Progressions

LinkedInVisit site
Industry
Individual and Family Services
Company size
51-200 employees
Founded
2004
Headquarters
Bala Cynwyd, Pennsylvania
LinkedIn followers
363

Quality Progressions is a non-profit Supports Coordination Organization (SCO) in Pennsylvania that locates, coordinates, and monitors supports and services for individuals with intellectual disabilities. Our mission is to be people-driven, committed, and progressive in our relationship to individuals with intellectual disabilities and their families. We currently serve 11 counties throughout Eastern Pennsylvania, and have supported over 4,000 individuals in achieving employment, participating in their local community, and making meaningful choices in their lives since 2004. We have distinguished ourselves among the region's Supports Coordination sector by delivering services in a way that is uniquely person-centered, outcome-oriented, and individualized. Our organization was founded on the philosophy that services should reflect the values of choice, self-determination, and achievement of outcomes as determined by the individual.

Offices: 1 Belmont Ave, Suite 900, Bala Cynwyd, Pennsylvania 19004, US · 65 E. Elizabeth Avenue, Suite 410, Bethlehem, Pennsylvania 18018, US

Supports CoordinationQuality ManagementCommunity Engagementand ISP ImplementationHealth CareNon ProfitAdult
View all jobs at Quality Progressions

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