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Full-time
bachelor degree
Posted 9d ago
~40 hrs/week
Responsibilities
Manage interactions with healthcare professionals and pharmaceutical stakeholders while providing compliance oversight for risk management solutions. Develop strategies to address complex regulatory challenges and maintain professional standards within the Managed Services network.
Requirements
Requires a Bachelor's degree and at least 3 years of experience in healthcare, pharmaceutical, or life science settings. Must have a strong understanding of HCP engagement compliance and proficiency in English.
Full job description
Industry/Sector
Not Applicable
Specialism
Managed Services
Management Level
Senior Associate
Job Description & Summary
The Opportunity
Join our Acceleration Center Buenos Aires and help shape the future of business for our diverse client portfolio across geographies and jurisdictions. You’ll work at the heart of global teams across Advisory, Assurance, Tax and Business Services—solving real client challenges through connected collaboration. We’ll help you grow your skills so you can go further. With hands-on learning, cutting-edge tools and an inclusive culture, this is your opportunity to do inspiring work that makes a difference—every day.
As a Healthcare Professional - Engagement Ambassador, you will play a pivotal role in delivering risk management solutions within our Advisory practice. You will engage directly with clients in the health services sector, leveraging your skills to address complex risk and compliance challenges. Your role will involve analyzing intricate problems and developing strategies that align with client needs, fostering meaningful relationships and driving impactful outcomes.
As a Senior Associate, you will utilize your professional skills to navigate complex situations and mentor junior team members. You will be responsible for maintaining professional standards, interpreting data to inform insights, and developing a deeper understanding of the business context. Your ability to anticipate client needs and deliver quality solutions will be crucial in building your personal brand and technical skills.
In this role at PwC Acceleration Center Buenos Aires, you will be at the forefront of client support, using your knowledge to guide and inspire others while embracing increased ambiguity. Your contributions will be integral to the success of our Managed Services network, where you will collaborate with diverse teams to generate innovative ideas and solve problems effectively.
Responsibilities
- Managing HCPs, HCOs, patients and pharmaceutical stakeholders both pre-and-post engagement, providing high-quality, white-glove interactions
- Addressing external expert onboarding challenges, supporting the issuance of contracts as needed, and facilitating redline requests and escalations
- Handling complex external expert inquiries with a high degree of care and follow through, supporting invoice/payment queries and answering business owner questions
- Conducting contract reviews and handling confidential information with discretion
- Supporting client service engagements by providing compliance oversight and advisement
- Utilizing business ethics to guide decision-making and maintain professional standards
- Collaborating with teams to enhance compliance processes and mitigate risks
- Engaging with healthcare clients to understand their compliance needs and provide tailored solutions
- Developing and maintaining master agreements to support client objectives
- Confirming adherence to compliance standards and industry regulations
- Facilitating active listening and feedback sessions to improve client relationships
What You Must Have
- At least a Bachelor's degree
- At least 3 years of experience in life science meetings and events, pharmaceutical, device or healthcare setting working with HCPs, HCOs or patients
- Understanding of HCP engagement compliance and regulatory environment both domestically and internationally
- Oral and written proficiency in English required
What Sets You Apart
- Familiarity with advanced Excel, HCP engagement software, and CRMs
- Demonstrating proficiency in compliance advisement and oversight
- Handling confidential information with discretion and business ethics
- Reviewing contracts and mitigating contractual risks effectively
- Navigating complex healthcare environments with managed services experience
- Building meaningful client connections in health services
- Utilizing critical thinking to analyze complex risk management scenarios
- Developing a deeper understanding of healthcare industry dynamics
Understand the importance of have a correct information management
Knowledge of Information Security and Data Protection
Correct Information Security Management
All qualified applicants will receive consideration for employment at PwC without regard to ethnicity; creed; color; religion; national origin; age; disability; neurodiversity; sexual orientation; gender identity or expression; marital; or any other status protected by law. PwC is proud to be an inclusive organization and equal opportunity employer.
At PwC, we help clients drive their companies to the leading edge. We’re a tech-forward, people-empowered network with more than 370,000 people in 149 countries. Across audit and assurance, tax and legal, deals and consulting we help build, accelerate and sustain momentum. Find out more at www.pwc.com.
PwC: Audit and assurance, consulting and tax services
PwC refers to the PwC network and/or one or more of its member firms, each of which is a separate legal entity. Content on this page has been prepared for general information only and is not intended to be relied upon as accounting, tax or professional advice. Please reach out to your advisors for specific advice.
Offices: 1 Embankment Place · 300 Madison Ave, New York, NY 10017, US · 1730 Pennsylvania Ave NW, Washington, DC 20006, US · 8 Cross St, Singapore, Singapore 048424, SG · Paseo de la Castellana, 259B, Madrid, Community of Madrid 28046, ES
At PwC, we help clients drive their companies to the leading edge. We’re a tech-forward, people-empowered network with more than 370,000 people in 149 countries. Across audit and assurance, tax and legal, deals and consulting we help build, accelerate and sustain momentum. Find out more at www.pwc.com.
PwC: Audit and assurance, consulting and tax services
PwC refers to the PwC network and/or one or more of its member firms, each of which is a separate legal entity. Content on this page has been prepared for general information only and is not intended to be relied upon as accounting, tax or professional advice. Please reach out to your advisors for specific advice.
Offices: 1 Embankment Place · 300 Madison Ave, New York, NY 10017, US · 1730 Pennsylvania Ave NW, Washington, DC 20006, US · 8 Cross St, Singapore, Singapore 048424, SG · Paseo de la Castellana, 259B, Madrid, Community of Madrid 28046, ES