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About the role Our Claims Management Centre of Excellence, based in Bradford, Leeds and Manchester provides specialist support for a diverse portfolio of UK insurers and regulatory bodies. This is an exciting opportunity…
Skills: Claims handling, EL/PL claims, Disease claims, Medical terminology, Legal terminology
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Birmingham, England, United Kingdom · Hybrid
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Bradford, England, United Kingdom · Hybrid
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Birmingham, England, United Kingdom · Hybrid
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Birmingham, England, United Kingdom · Hybrid
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You will manage a complex caseload of disease claims while ensuring compliance with regulatory requirements and internal KPIs. The role involves conducting policy investigations and proactively handling claims to minimize litigation.
Candidates must have prior experience in EL/PL and disease claims handling. A strong understanding of medical and legal terminology, along with excellent communication skills, is essential for this position.
Our Claims Management Centre of Excellence, based in Bradford, Leeds and Manchester provides specialist support for a diverse portfolio of UK insurers and regulatory bodies. This is an exciting opportunity to provide cost effective solutions and provide deep subject matter expertise.
As an experienced Claims Handler you’ll be responsible for dealing with a variety of tasks within the claims handling process, operating within your own area of accountability. You’ll become an integral part of an established team delivering excellent Customer Service, forming strong relationships with internal and external Clients and contributing to the successful achievement of client driven KPIs.
Handling of own complex caseload of disease claims
Undertake Policy investigations, identify and pursue relevant recovery opportunities
Handling claims proactively to ensure prevention and reduction of litigation within the unit
Triage and action of incoming post within agreed SLAs
History of EL / PL claims handling experience
Disease claims handling experience
Good understanding of medical and legal terminology
Ensure compliance of regulatory requirements
Good communication skills at all levels, in person, in writing and by phone
Ability to achieve high standards of performance at all times
Commitment to own personal development, maintaining and developing technical knowledge and expertise
Ability to remain motivated in a changing working environment
No matter where you may be in your career or personal life, our benefits are designed to add value and support, recognising and rewarding you fairly for your contributions.
We offer a range of benefits including empowered flexibility and a working week split between office, home and client site; private medical cover and 24/7 access to a qualified virtual GP; six volunteering days a year and much more.
Welcome to the PwC UK Linkedin page, bringing you updates and insights from our work and our people. We are founded on a culture of partnership with a strong commercial focus. This is reflected in our purpose: To build trust in society and solve important problems. Overseen by our Chairman, it drives what we say and do in our everyday work by informing our choice, shaping the debates, guiding our decision-making, and inspiring us to make extraordinary efforts. Find out more about us in our digital Annual Report here: bit.ly/1L1h6X9
Offices: 1 Embankment Place, London, London WC2N 6RH, GB
Welcome to the PwC UK Linkedin page, bringing you updates and insights from our work and our people. We are founded on a culture of partnership with a strong commercial focus. This is reflected in our purpose: To build trust in society and solve important problems. Overseen by our Chairman, it drives what we say and do in our everyday work by informing our choice, shaping the debates, guiding our decision-making, and inspiring us to make extraordinary efforts. Find out more about us in our digital Annual Report here: bit.ly/1L1h6X9
Offices: 1 Embankment Place, London, London WC2N 6RH, GB
