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Jobs at Pro-Vigil Surveillance Services (Now Hiring) — 4 open

Pro-Vigil Surveillance Services logoPro-Vigil Surveillance Services

SURVEILLANCE AGENT

San Antonio, Texas, United States · On-site

$14/hr

Entry level

Job description: Pro-Vigil is the fastest growing provider of Surveillance Services located in San Antonio, Texas. The Surveillance Agent is responsible for detecting and deterring crime in accordance with customer guide…

Skills: Surveillance, Multi-tasking, Windows PC, Google Suite, Verbal Communication

Pro-Vigil Surveillance Services logoPro-Vigil Surveillance Services

FIELD SERVICE TECHNICIAN- IL / IN

United States · Hybrid

Mid level

Job Title: Field Service Technician Department: Field Services Job Status: Full-time FLSA Status: Hourly Reports to: Field Services Supervisor Job Type: Administrative Amount of Travel Required: Regional Technician - 60-…

Skills: CCTV Installation, Troubleshooting, Customer Service, Network Cabling, BNC Cabling

Pro-Vigil Surveillance Services logoPro-Vigil Surveillance Services

FIELD SERVICE TECHNICIAN- (Olympia Washington)

United States · Hybrid

Entry level

Job Title: Field Service Technician Department: Field Services Job Status: Full-time FLSA Status: Hourly Reports to: Field Services Supervisor Job Type: Administrative Amount of Travel Required: Regional Technician - 60-…

Skills: CCTV Installation, Troubleshooting, Customer Service, Network Cabling, BNC Cabling

Pro-Vigil Surveillance Services logoPro-Vigil Surveillance Services

CUSTOMER SUCCESS ASSOCIATE

San Antonio, Texas, United States · On-site

$15/hr

Entry level

Customer Success Associate Company Overview: Pro-Vigil, Inc. is the largest and fastest-growing provider of remote surveillance services with a nationwide client base. No other monitoring and live surveillance company de…

Skills: Customer Service, Troubleshooting, De-escalation, Email Etiquette, Multitasking

Pro-Vigil Surveillance Services logo

SURVEILLANCE AGENT

Pro-Vigil Surveillance Services

San Antonio, Texas, United States • On-site

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Entry level

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  • $14/hr
  • Full-time, Part-time
  • Posted 7d ago
  • ~40 hrs/week

Responsibilities

The Surveillance Agent is responsible for detecting and deterring crime by monitoring multiple screens for suspicious activity. The role involves handling inbound and outbound customer interactions and following strict policies to meet customer expectations.

Requirements

Candidates must be proficient with computers and possess strong communication and analytical skills. Previous experience in security, law enforcement, military, or customer service is considered a plus.

Full job description

Job description:

Pro-Vigil is the fastest growing provider of Surveillance Services located in San Antonio, Texas. The Surveillance Agent is responsible for detecting and deterring crime in accordance with customer guidelines. We are looking for motivated overnight professionals to join our surveillance team. We are open 24x7, 365 days per year including holidays. 95% of the work hours available are overnight and weekend shifts. We currently have full-time and part time schedules available. Please be advised that all schedules require evening, overnight and weekend shifts. There are no Monday - Friday shifts and daytime hours are only available on the weekends. All positions require the ability to work Saturday, Sunday and Holidays.

Essential Functions

  • Must be observant with a high level of concentration in order to monitor multiple occurrences taking place at a single setting.
  • Must be able to multi-task and produce detailed quality work.
  • Experience using a Windows PC and/or Google Suite.
  • Ability to follow oral and written policies and procedures.
  • Ability to clearly communicate verbally and in written form.
  • Ability to use good judgment while handling inbound and outbound customer interactions.
  • Partners with other team members to meet and exceed customer expectations.

Competencies

  • Proficient with computers
  • Problem Solving/Analysis
  • Communication Proficiency, both written and verbal
  • Customer Focus
  • Time Management
  • Teamwork Orientation

Previous work experience including contact center, customer service, security, law enforcement or military is a plus.

Work Environment

This job operates in a professional office environment. The position will require you to be able to sit for up to 8-10 hours (with breaks). Must be highly alert and focused while watching multiple screens looking for suspicious activity which may require corrective action.

The role routinely uses standard office equipment such as computer systems, use of multiple monitors, phones and headsets.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

While performing the duties of this job, the employee is regularly required to talk, listen, be alert and make good judgment calls. The employee is frequently required to sit, stand, walk, use hands to finger, handle or feel and reach with hands and arms.

Starting base rate is $14.50 with $1 differential for overnight hours between 6pm-6am. $2.00 differential for overnight during the weekend. Compensation plan provides opportunities to increase base pay rate $1 per quarter based on performance up to $17.

Pro-Vigil, Inc. is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status. All applicants will be considered solely on the basis of their qualifications.

Related keywords

Surveillance ServicesCrime DeterrenceWindows PCGoogle SuiteContact CenterCustomer ServiceSecurityLaw EnforcementMilitaryMonitoringOffice Equipment

About Pro-Vigil Surveillance Services

LinkedInVisit site

Pro-Vigil provides security monitoring to protect companies, serving both permanent and temporary solutions.

Industry
Security and Investigations
Company size
201-500 employees
Founded
2006
Headquarters
San Antonio, TX
LinkedIn followers
30,744

Pro-Vigil is the smartest, fastest, most reliable, surveillance and monitoring solution, to enable you to focus on your core business, whether that’s in construction, an auto dealer, boat dealer, or more. Pro-Vigil doesn’t sleep on the job, with an average 18 second response time, be assured your assets are safe at any hour. We do all the work for you and offer an industry only “Peace of mind” $5,000 service guarantee. The only solution you can buy that actually stops crime before it happens. Texas Department of Public Safety License Number: B28359401 We are UL Certified! UL License #: BP21472

Offices: 4646 Perrin Creek, Suite 280, San Antonio, TX 78217, US

Construction SecuritySecurity Guard ReplacementLive Video SurveillanceMobile Surveillance UnitRemote Project ManagementElectrical Utilities SecurityAuto/RV/Boat Dealer SecurityOil and Gas SecurityGate GuardsParking Lot Security
View all jobs at Pro-Vigil Surveillance Services

About Pro-Vigil Surveillance Services

LinkedInVisit site

Pro-Vigil provides security monitoring to protect companies, serving both permanent and temporary solutions.

Industry
Security and Investigations
Company size
201-500 employees
Founded
2006
Headquarters
San Antonio, TX
LinkedIn followers
30,744

Pro-Vigil is the smartest, fastest, most reliable, surveillance and monitoring solution, to enable you to focus on your core business, whether that’s in construction, an auto dealer, boat dealer, or more. Pro-Vigil doesn’t sleep on the job, with an average 18 second response time, be assured your assets are safe at any hour. We do all the work for you and offer an industry only “Peace of mind” $5,000 service guarantee. The only solution you can buy that actually stops crime before it happens. Texas Department of Public Safety License Number: B28359401 We are UL Certified! UL License #: BP21472

Offices: 4646 Perrin Creek, Suite 280, San Antonio, TX 78217, US

Construction SecuritySecurity Guard ReplacementLive Video SurveillanceMobile Surveillance UnitRemote Project ManagementElectrical Utilities SecurityAuto/RV/Boat Dealer SecurityOil and Gas SecurityGate GuardsParking Lot Security
View all jobs at Pro-Vigil Surveillance Services

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