Associate Case Processing Manager (Line Management position)
Prague, Prague, Czechia · On-site
Senior
Company Description Medicine moves forward here. So will you. At PrimeVigilance, patient safety is not one part of the job. It is why we exist. We are a global pharmacovigilance specialist. Our teams help clients navigat…
Skills: Pharmacovigilance, ICSR management, Line management, Team leadership, KPI management
Associate Case Processing Manager (Line Management position)
Belgrade, Central Serbia, Serbia · On-site
Senior
Company Description Medicine moves forward here. So will you. At PrimeVigilance, patient safety is not one part of the job. It is why we exist. We are a global pharmacovigilance specialist. Our teams help clients navigat…
Skills: Pharmacovigilance, ICSR Management, Line Management, Team Leadership, KPI Management
Company Description Medicine moves forward here. So will you. At PrimeVigilance, patient safety is not one part of the job. It is why we exist. We are a global pharmacovigilance specialist. Our teams help clients navigat…
Senior Pharmacovigilance Project Manager/PV Project Manager- Europe
Madrid, Community of Madrid, Spain · On-site
Senior
Company Description Medicine moves forward here. So will you. At PrimeVigilance, patient safety is not one part of the job. It is why we exist. We are a global pharmacovigilance specialist. Our teams help clients navigat…
Associate Pharmacovigilance Project Director (Delivery)- Europe
Madrid, Community of Madrid, Spain · On-site
Senior+
Company Description Medicine moves forward here. So will you. At PrimeVigilance, patient safety is not one part of the job. It is why we exist. We are a global pharmacovigilance specialist. Our teams help clients navigat…
Senior Legal Counsel (Europe based, Spain as preference)
Madrid, Community of Madrid, Spain · On-site
Senior+
Company Description Medicine moves forward here. So will you. Clinical trials, safety studies, and audits make safe and innovative pharmaceutical-led care possible. As part of Ergomed Group, you help patients benefit so …
Sarajevo, Federation of Bosnia and Herzegovina, Bosnia and Herzegovina · Remote OK
Senior
Company Description Medicine moves forward here. So will you. At PrimeVigilance, patient safety is not one part of the job. It is why we exist. We are a global pharmacovigilance specialist. Our teams help clients navigat…
Skills: Pharmacovigilance, Quality Management, GxP Compliance, Stakeholder Management, Business Development
Sarajevo, Federation of Bosnia and Herzegovina, Bosnia and Herzegovina · Remote OK
Senior
Company Description Medicine moves forward here. So will you. At PrimeVigilance, patient safety is not one part of the job. It is why we exist. We are a global pharmacovigilance specialist. Our teams help clients navigat…
Company Description Medicine moves forward here. So will you. At PrimeVigilance, patient safety is not one part of the job. It is why we exist. We are a global pharmacovigilance specialist. Our teams help clients navigat…
Skills: Pharmacovigilance, Quality Management, GxP Compliance, Stakeholder Management, Business Development
Company Description Medicine moves forward here. So will you. At PrimeVigilance, patient safety is not one part of the job. It is why we exist. We are a global pharmacovigilance specialist. Our teams help clients navigat…
Company Description Medicine moves forward here. So will you. At PrimeVigilance, patient safety is not one part of the job. It is why we exist. We are a global pharmacovigilance specialist. Our teams help clients navigat…
Company Description Medicine moves forward here. So will you. At PrimeVigilance, patient safety is not one part of the job. It is why we exist. We are a global pharmacovigilance specialist. Our teams help clients navigat…
Skills: Pharmacovigilance, Quality Management, GxP Compliance, Stakeholder Management, Business Development
Company Description Medicine moves forward here. So will you. At PrimeVigilance, patient safety is not one part of the job. It is why we exist. We are a global pharmacovigilance specialist. Our teams help clients navigat…
Company Description Medicine moves forward here. So will you. At PrimeVigilance, patient safety is not one part of the job. It is why we exist. We are a global pharmacovigilance specialist. Our teams help clients navigat…
Skills: Pharmacovigilance, Quality Management, GxP Compliance, Stakeholder Management, Business Development
Company Description Medicine moves forward here. So will you. At PrimeVigilance, patient safety is not one part of the job. It is why we exist. We are a global pharmacovigilance specialist. Our teams help clients navigat…
Skills: Pharmacovigilance, Quality Management, GxP Compliance, Stakeholder Management, Business Development
Company Description Medicine moves forward here. So will you. At PrimeVigilance, patient safety is not one part of the job. It is why we exist. We are a global pharmacovigilance specialist. Our teams help clients navigat…
Skills: Pharmacovigilance, Quality Management, GxP Compliance, Stakeholder Management, Business Development
Company Description Medicine moves forward here. So will you. At PrimeVigilance, patient safety is not one part of the job. It is why we exist. We are a global pharmacovigilance specialist. Our teams help clients navigat…
Skills: Pharmacovigilance, Quality management, Stakeholder management, Business development, GxP compliance
Company Description Medicine moves forward here. So will you. At PrimeVigilance, patient safety is not one part of the job. It is why we exist. We are a global pharmacovigilance specialist. Our teams help clients navigat…
Manager, Statistical Programming (Must require skills: Line management, SDTM datasets, ADaM datasets, TLFs)
Bengaluru, Karnataka, India · Remote OK
Senior+
Company Description Medicine moves forward here. So will you. Ergomed is a specialist clinical research organization focused on rare disease and select oncology indications. We focus on the most complex trials, the studi…
Skills: Statistical Programming, SDTM datasets, ADaM datasets, TLFs, SAS
Company Description Medicine moves forward here. So will you. Ergomed is a specialist clinical research organization focused on rare disease and select oncology indications. We focus on the most complex trials, the studi…
Sign up with Clera and we'll reach out the moment a role actually fits you — no more spraying applications into the void.
Full-time
bachelor degree
Flexibility, Growth opportunities, Belonging
Posted 7d ago
~40 hrs/week
Responsibilities
The Associate Case Processing Manager leads a team responsible for ICSR management, ensuring efficient workflow and effective client cooperation. They are also responsible for line managing staff, monitoring project KPIs, and performing quality control on safety cases.
Requirements
Candidates must be a life science graduate with a background in pharmacy, nursing, or a related healthcare field. Extensive experience in pharmacovigilance and prior experience in a line management role are required.
Full job description
Company Description
Medicine moves forward here. So will you.
At PrimeVigilance, patient safety is not one part of the job. It is why we exist.
We are a global pharmacovigilance specialist. Our teams help clients navigate complex regulations while keeping patient safety at the center of every decision, from early development through to post-marketing surveillance. Increasingly, the value we create is not only in processing safety data but in interpreting it: spotting the signal that matters early and turning it into insight our clients can act on.
That work takes curious minds, problem-solvers and experts who care about getting it right. It also takes a culture worth staying for Across Europe, North America, South America, Asia and Australia, we work in an environment built on kindness, flexibility, growth and belonging, where colleagues support one another and good ideas are heard wherever they come from.
If you want a role with real purpose, global reach and the chance to keep growing while you help protect patients, you will feel at home here. We would love to hear from you.
Job Description
Leads the team responsible for ICSR management for a selected project or group of projects as Team Leader
Ensures adequate distribution of tasks for assigned projects and teams and oversees the workflow process
Assures and exerts of activities leading to effective cooperation with clients in the area of ICSR Management
Role and Responsibilities
Providing support to other activities undertaken by the project team on behalf of the client and the company
Line Manages assigned ICSR staff
Creates and maintains project specific KPIs for contracted ICSR activities (this includes optimizing procedures, trainings and any other actions to increase ICSR team efficiency)
Proposes process changes to ICSR Operational Lead
Manages ICSR deviations with ICSR Operational Lead support
Reviews trackers and timesheet data and ensures accuracy
Is involved in ICSR processing and 2nd QC of cases
Operates as the assigned team SME and supports other SMEs
Qualifications
Life science graduate, pharmacy, nursing, other healthcare related qualification or experience in pharmacovigilance
Extensive experience in pharmacovigilance within which demonstrated work experience in line manager role.
Excellent communication (written and verbal) skills
Organization skills, including attention to details and multitasking
Delegation skills
Planning and time management
Technical skills
Team working
Additional Information
When you join Ergomed Group, you make a difference by helping to bring safe and effective pharmaceutical treatment to patients around the world. You’ll join a passionate and collaborative team of experts in clinical research, pharmacovigilance, and quality consulting.
We are diverse in many ways, yet our values unite us. Our values are how we work, not words on a wall. If they sound like you, you will feel at home here.
Quality: we hold ourselves to the standard patients deserve.
Integrity and trust: we do the right thing, especially when it is hard.
Drive and passion: we care about the outcome, because someone is waiting on it.
Agility and responsiveness: we move quickly, because patients cannot wait.
Belonging: everyone is welcome, and every voice counts.
Collaborative partnerships: we go further by going together.
PrimeVigilance, an Ergomed Group company, was established in 2008 by Dr. Miroslav Reljanovic together with co-founder Dr. Elliot Brown. PrimeVigilance offers holistic, top quality, cost-effective, innovative clinical safety and PV services for pharmaceutical, biotechnology and medical device companies. Our leaders have an unrivalled reputation in the sector with a network of SMEs across the world. These include former senior regulators and consultants with expansive industry experience.
Offices: The Surrrey Research Park, 1 Occam Court, Guildford, Surrey GU2 7HJ, GB · Oreškovićeva ul. 6H, Zagreb, 10 020, HR · Đorđa Stanojevića 14, Novi Beograd, 11 070, RS · Herriotstr. 1,, Frankfurt am Main, Frankfurt 60528, DE · Václavské náměstí 2132/47, Flow Building, Prague, Prague 1 110 00, CZ
PrimeVigilance, an Ergomed Group company, was established in 2008 by Dr. Miroslav Reljanovic together with co-founder Dr. Elliot Brown. PrimeVigilance offers holistic, top quality, cost-effective, innovative clinical safety and PV services for pharmaceutical, biotechnology and medical device companies. Our leaders have an unrivalled reputation in the sector with a network of SMEs across the world. These include former senior regulators and consultants with expansive industry experience.
Offices: The Surrrey Research Park, 1 Occam Court, Guildford, Surrey GU2 7HJ, GB · Oreškovićeva ul. 6H, Zagreb, 10 020, HR · Đorđa Stanojevića 14, Novi Beograd, 11 070, RS · Herriotstr. 1,, Frankfurt am Main, Frankfurt 60528, DE · Václavské náměstí 2132/47, Flow Building, Prague, Prague 1 110 00, CZ