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Jobs at Primary Care Coalition (Now Hiring) — 4 open

Primary Care Coalition logoPrimary Care Coalition

Community Health Workers (L2) Full-Time/5 Positions Available

Silver Spring, Maryland, United States · Hybrid

$54k–$58k/yr

Mid level

Annual Salary Range: $53,500-$58,000 Employee Benefits: Medical, Dental, Vision all with Carefirst Blue Cross Blue Shield, Paid Time Off (Annual, Sick, Personal, Holidays), 403B Plan, Short-Term & Long Term Disability, L…

Skills: Community Outreach, Care Coordination, Patient Navigation, Health Education, Case Management

Primary Care Coalition logoPrimary Care Coalition

Senior Data Manager (L4) Full-Time

Silver Spring, Maryland, United States · Hybrid

$88k–$98k/yr

Mid level

Annual Salary Range: $87,750 to $ 97,500 (Full-Time 40 Hours per Week) Employee Benefits: Medical, Dental, Vision all with Carefirst Blue Cross Blue Shield, Paid Time Off (Annual, Sick, Personal, Holidays), 403B Plan, Sh…

Skills: Data Analysis, SQL, Power BI, Tableau, Excel

Primary Care Coalition logoPrimary Care Coalition

Senior Program Coordinator (L2) Full-Time

Silver Spring, Maryland, United States · Hybrid

$60k–$67k/yr

Mid level

Annual Salary Range: $60,120 to $66,800 (Full-Time 40 Hours per Week) Employee Benefits: Medical, Dental, Vision all with Carefirst Blue Cross Blue Shield, Paid Time Off (Annual, Sick, Personal, Holidays), 403B Plan, Sho…

Skills: Program Coordination, Administrative Support, Project Management, Meeting Coordination, Stakeholder Communication

Primary Care Coalition logoPrimary Care Coalition

Client Services Specialist II-Medbank (L1) Full-Time

Silver Spring, Maryland, United States · Hybrid

Mid level

Hourly Rate Range: $25.50 Per Hour (Full-Time 40 Hours per Week) Employee Benefits: Medical, Dental, Vision all with Carefirst Blue Cross Blue Shield, Paid Time Off (Annual, Sick, Personal, Holidays), 403B Plan, Short-Te…

Skills: Oral Communication, Written Communication, Patient Advocacy, Case Management, Medical Terminology

Primary Care Coalition logo

Community Health Workers (L2) Full-Time/5 Positions Available

Primary Care Coalition

Silver Spring, Maryland, United States • Hybrid

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Mid levelHybrid · 2 days in office

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  • $54k–$58k/yr
  • Full-time
  • high school, bachelor degree, professional certificate
  • Medical Insurance, Dental Insurance, Vision Insurance, Paid Time Off, Annual Leave, Sick Leave
  • Posted 3h ago
  • ~40 hrs/week

Responsibilities

Navigate and connect uninsured patients from emergency departments to primary care services and social resources. Provide health education, advocacy, and care coordination while documenting client interactions and collaborating with community partners.

Requirements

Requires a High School Diploma or GED and certification as a Community Health Worker (or ability to obtain it within one year). Candidates must have experience working with immigrant/refugee communities or human services programs, with 3-5 years of experience in nonprofit operations preferred.

Full job description

Annual Salary Range: $53,500-$58,000

Employee Benefits: Medical, Dental, Vision all with Carefirst Blue Cross Blue Shield, Paid Time Off (Annual, Sick, Personal, Holidays), 403B Plan, Short-Term & Long Term Disability, Life Insurance.

Telework: This position is approved for hybrid in-person and telework. Job duties may require at least two  (2) days a week onsite. Job duties also require in-person meetings and collaboration with other staff at PCC, potential community partners, attend conferences, and attend collaborative learning events. This may require working outside of Core Hours.  Note: PCC employees must reside in the following five states or District of Columbia: MD. VA, WVA, DE. PA, DC. Relocation expenses are not reimbursed.

The Primary Care Coalition (PCC) works to advance health equity by increasing healthcare access for vulnerable individuals without health insurance in Montgomery County. The Primary Care Coalition (PCC) envisions a strong, vibrant community that supports all people in achieving healthy lives.  Our mission is to improve the health of vulnerable individuals and families by building public-private partnerships and strengthening systems. We help our community thrive by facilitating multi-partner programs that address health disparities and inequities across the healthcare continuum.  

Community Health Worker (CHW) navigates and connect uninsured patients from local emergency departments to appropriate primary care services. This role involves providing health education, support, and advocacy to diverse populations. The ideal candidate will possess strong communication skills, cultural sensitivity, and a commitment to improving public and population health outcomes. The position offers an opportunity to make a meaningful difference in people’s lives through outreach, education, support services, and by building trusting relationships with clients and communities to promote equitable access to healthcare, social services, and preventive health resources.

Essential Duties

  • Conduct community outreach to identify and engage individuals requiring primary care health services and social needs connection
  • Assist clients in navigating healthcare and social services systems and accessing resources
  • Provide care coordination, navigation, referral tracking, and follow-up support
  • Provide application assistance supporting clients in completing paperwork and applying for programs and benefits
  • Collect and document data related to client interactions, health status, and service needs
  • Support clients with disabilities by adapting communication methods and providing tailored assistance
  • Support clients in understanding healthcare information, medical terminology, treatment instructions, and available resources using health literacy-informed approaches
  • Facilitate group sessions or public speaking engagements to promote health awareness
  • Collaborate with healthcare professionals and community organizations to support implementation of client-centered care plans
  • Serve as a liaison between PCC and partner organizations, ensuring timely communication and problem-solving. 
  • Maintain confidentiality and adhere to privacy regulations during all client interactions
  • Document client and partner feedback, escalating issues to the Program Director.
  • Other duties as assigned.

Education and Experience

  • High School Diploma or GED required. Bachelor’s degree preferred.
  • Community Health Worker (CHW) certification is preferred. Candidates who are not certified at the time of hire must obtain certification within one (1) year of hire and maintain it throughout employment.
  • Certification as a Community Health Worker (CCHW or MD CHW) required.
  • Experience in public health, public outreach, or non-profit setting preferred.
  • 3–5 years of experience in community partnerships or nonprofit operations.
  • Background in community health navigation and outreach programs preferred.
  • Familiarity with data collection methods and medical terminology is beneficial.
  • Utilization of Power BI and other data tracking tools to monitor client engagement, identify community health trends, support navigation activities, and improve program reporting and service delivery a plus.
  • Strong interpersonal skills with the ability to work effectively with diverse populations.
  • Knowledge of motivational interviewing techniques and public health principles is preferred.
  • Strong organizational and time-management skills; ability to juggle multiple moving parts.
  • Excellent interpersonal and communication skills; bilingual a plus.
  • Experience working with immigrant/refugee communities or human services programs required.
  • Detail-oriented and proactive problem-solver.
  • Computer literacy with expertise in Microsoft Office, including Word, Excel, and PowerPoint.

ADA Requirements

This job operates in a professional office environment. The physical demands described here represent those that must be met by an employee to perform the essential functions of this job successfully. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

•    This role routinely uses standard office equipment such as computers, telephones, photocopiers, filing cabinets, and fax machines.

•    This is mainly sedentary; however, some filing may be required.

•    This would require lifting files, opening filing cabinets, and bending or standing as necessary.

•    Requires the ability to learn new software applications as necessary.

•    Must be able to lift up to 20 pounds.

Disclaimer

This job description indicates in general the nature and levels of work, knowledge, skills, abilities and other essential functions (as covered under the Americans with Disabilities Act) expected of an incumbent. It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of an incumbent. An incumbent may be asked to perform other duties as required.

Primary Care Coalition is an Equal Opportunity Employer

 

Related keywords

Community Health WorkerCCHWMD CHWHealth EquityPublic HealthPatient AdvocacySocial ServicesPower BIMicrosoft WordMicrosoft ExcelMicrosoft PowerPointHealthcare AccessNonprofit OperationsCare CoordinationHealth LiteracyMotivational Interviewing

About Primary Care Coalition

LinkedInVisit site

Powering community care

Industry
Public Health
Company size
51-200 employees
Founded
1993
Headquarters
Silver Spring, Maryland
LinkedIn followers
1,245

The story of the Primary Care Coalition began in 1993, when a group of physicians and health care officials imagined a community in which every resident had access to high-quality health services. They envisioned a dependable source of health care for people with limited resources and created a framework that shared the responsibility for providing that care across the public and private sectors. The Primary Care Coalition (PCC) was formed to help make that vision a reality. The PCC has grown over the years and now works with health centers, hospitals, health care providers, and other community partners to coordinate a system of care that serves 35,000 people who face cultural, linguistic, and socioeconomic barriers to receiving health care. Health services are delivered through a network independent safety-net health centers, private practices and pro-bono specialty care providers. The PCC works on many levels to coordinate services, administer the safety-net system of care and increase access to health care for low-income, culturally diverse children and adults. • We connect people to health services. PCC’s client services specialists and care managers help people apply for and enroll in health care programs, provide care management especially for people with behavioral health care needs, coordinate specialty medical care for patients referred form primary care clinics, and help patient’s access prescription medications which can be very costly. • We support health care providers, particularly safety-net clinics, with technical assistance in the areas of quality assurance, process improvement, and health informatics. • We build systems of care that meet the needs of low-income, diverse community members by bringing the local health department, hospitals, and other organizations with different skills and expertise to the table to solve shared challenges together.

Offices: 8757 Georgia Avenue, 10th Floor, Silver Spring, Maryland 20910, US

Health equityProcess improvementHealth administrationand ConveningTrainingHealth CareNon ProfitPrimary and Urgent Care
View all jobs at Primary Care Coalition

About Primary Care Coalition

LinkedInVisit site

Powering community care

Industry
Public Health
Company size
51-200 employees
Founded
1993
Headquarters
Silver Spring, Maryland
LinkedIn followers
1,245

The story of the Primary Care Coalition began in 1993, when a group of physicians and health care officials imagined a community in which every resident had access to high-quality health services. They envisioned a dependable source of health care for people with limited resources and created a framework that shared the responsibility for providing that care across the public and private sectors. The Primary Care Coalition (PCC) was formed to help make that vision a reality. The PCC has grown over the years and now works with health centers, hospitals, health care providers, and other community partners to coordinate a system of care that serves 35,000 people who face cultural, linguistic, and socioeconomic barriers to receiving health care. Health services are delivered through a network independent safety-net health centers, private practices and pro-bono specialty care providers. The PCC works on many levels to coordinate services, administer the safety-net system of care and increase access to health care for low-income, culturally diverse children and adults. • We connect people to health services. PCC’s client services specialists and care managers help people apply for and enroll in health care programs, provide care management especially for people with behavioral health care needs, coordinate specialty medical care for patients referred form primary care clinics, and help patient’s access prescription medications which can be very costly. • We support health care providers, particularly safety-net clinics, with technical assistance in the areas of quality assurance, process improvement, and health informatics. • We build systems of care that meet the needs of low-income, diverse community members by bringing the local health department, hospitals, and other organizations with different skills and expertise to the table to solve shared challenges together.

Offices: 8757 Georgia Avenue, 10th Floor, Silver Spring, Maryland 20910, US

Health equityProcess improvementHealth administrationand ConveningTrainingHealth CareNon ProfitPrimary and Urgent Care
View all jobs at Primary Care Coalition

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