Scranton, Pennsylvania, United States · On-site
Description The Population Health & Operations Logistics Specialist sits at the critical intersection of Graduate Medical Education (TWCGME) and Clinical Care (TWCCH) divisions. This role is responsible for owning operat…
Skills: Operational Workflow Management, Patient Access Coordination, Value-Based Care, Regulatory Compliance, Lean Process Improvement
Scranton, Pennsylvania, United States · On-site
Description The Ryan White CQM Analyst, will provide clinical operations and quality management support to TWCCH Ryan White & ID Programs; HIV, STD, ID and Hepatitis services. The Ryan White CQM Analyst will also partici…
Skills: Data Analysis, Quality Management, Clinical Operations, Microsoft Excel, Data Visualization
Wilkes-Barre, Pennsylvania, United States · On-site
Description POSITION SUMMARY Pediatrician Faculty is an educational, medical and administrative position with responsibility for quality of patient care, teaching and supervision of physicians participating in the reside…
Skills: Pediatric Care, Medical Education, Clinical Supervision, Patient Diagnosis, Curriculum Development
Wilkes-Barre, Pennsylvania, United States · On-site
Description The Wright Center for Community Health and its affiliated entity, The Wright Center for Graduate Medical Education, has opportunities for full time Internal Medicine Outpatient Physicians at our locations in …
Skills: Internal Medicine, Patient Care, Resident Education, Academic Leadership, Electronic Health Records
Scranton, Pennsylvania, United States · On-site
Description POSITION SUMMARY The Clinical Administrative Assistant (CAA) serves as the initial point of contact for patients and visitors. The CAA delivers the high standard of customer service necessary to maintain the …
Skills: Patient Scheduling, Insurance Verification, Electronic Health Records, Customer Service, HIPAA Compliance
Wilkes-Barre, Pennsylvania, United States · On-site
Description POSITION SUMMARY The Clinical Administrative Assistant (CAA) serves as the initial point of contact for patients and visitors. The CAA delivers the high standard of customer service necessary to maintain the …
Skills: Patient Scheduling, Insurance Verification, Electronic Health Records, Customer Service, Medical Billing
Scranton, Pennsylvania, United States • On-site
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This role manages operational workflows for patient access, provider assignments, and value-based care performance at the intersection of medical education and clinical care. It also coordinates the Population Health Rotation and serves as a liaison between clinical teams, learners, and community stakeholders.
A bachelor's degree in public health, healthcare administration, or a related field is required, with a master's degree preferred. Candidates should have experience in healthcare operations or community programming and proficiency in Microsoft Office, Google Workspace, and data tools like Tableau or SQL.
Description
The Population Health & Operations Logistics Specialist sits at the critical intersection of Graduate Medical Education (TWCGME) and Clinical Care (TWCCH) divisions. This role is responsible for owning operational workflows that support efficient patient access, resident and provider assignment management, value-based care contract performance, and regulatory compliance. Additionally, the position provides administrative and operational support for the Population Health Rotation, serving as a vital liaison between clinical teams, organizational leadership, learners, and community stakeholders to advance community-responsive healthcare delivery.
Operational & Rotation Coordination: Manage resident and clinician location assignments to support clinic coverage, scheduling optimization, and operational consistency. Coordinate all administrative aspects of the population health rotation, including learner logistics, onboarding materials, and scheduling.
Value-Based Care & Process Improvement: Track performance metrics tied to quality, utilization, and care gap closure initiatives. Lead and participate in value stream mapping and Lean process improvement exercises to eliminate clinical workflow inefficiencies.
Community Engagement: Support organizational collaboration with community-based organizations, public health agencies, and social service partners to align clinical services with community needs.
Compliance & Audit Support: Ensure operational and educational processes comply with organizational policies, GME accreditation standards, payer requirements, and regulatory frameworks.
Requirements
REQUIRED QUALIFICATIONS
Providing high-quality care to vulnerable populations while training the next generation of primary care physicians
The Wright Center for Community Health Practices in Clarks Summit, Hawley, Scranton, Jermyn, North Pocono and Wilkes-Barre, offer primary health care services for children and adults across Northeastern Pennsylvania. Our practices follow the Patient-Centered Medical Home (PCMH) model, a delivery structure where treatment is coordinated through a patient’s primary care physician to ensure necessary care is received when and where they need it. Every Wright Center for Community Health location in Luzerne, Lackawanna & Wayne Counties is unique, but at every practice, patients will find innovative, team-based health care aiming to take into account all aspects of physical and mental/behavioral health. Doctors, nurse practitioners, physician assistants and medical support personnel collaborate with patients and their families to develop effective health care plans that work. Graduate Medical Education features eight residency and fellowship programs in Physical Medicine & Rehabilitation, Regional Family Medicine, National Family Medicine, Internal Medicine, Psychiatry, Cardiovascular Disease, Gastroenterology and Geriatrics. Our national partners are in Washington, Arizona, Ohio and Washington, D.C
Offices: 5 S Washington Ave, Jermyn, Pennsylvania 18433, US · 1145 Northern Blvd, Clarks Summit, Pennsylvania 18411, US · 501 S Washington Ave, Scranton, Pennsylvania 18505, US · 1401 Fellows St, Scranton, Pennsylvania 18504, US · 335 S Franklin St, Wilkes-Barre, Pennsylvania 18702, US
Providing high-quality care to vulnerable populations while training the next generation of primary care physicians
The Wright Center for Community Health Practices in Clarks Summit, Hawley, Scranton, Jermyn, North Pocono and Wilkes-Barre, offer primary health care services for children and adults across Northeastern Pennsylvania. Our practices follow the Patient-Centered Medical Home (PCMH) model, a delivery structure where treatment is coordinated through a patient’s primary care physician to ensure necessary care is received when and where they need it. Every Wright Center for Community Health location in Luzerne, Lackawanna & Wayne Counties is unique, but at every practice, patients will find innovative, team-based health care aiming to take into account all aspects of physical and mental/behavioral health. Doctors, nurse practitioners, physician assistants and medical support personnel collaborate with patients and their families to develop effective health care plans that work. Graduate Medical Education features eight residency and fellowship programs in Physical Medicine & Rehabilitation, Regional Family Medicine, National Family Medicine, Internal Medicine, Psychiatry, Cardiovascular Disease, Gastroenterology and Geriatrics. Our national partners are in Washington, Arizona, Ohio and Washington, D.C
Offices: 5 S Washington Ave, Jermyn, Pennsylvania 18433, US · 1145 Northern Blvd, Clarks Summit, Pennsylvania 18411, US · 501 S Washington Ave, Scranton, Pennsylvania 18505, US · 1401 Fellows St, Scranton, Pennsylvania 18504, US · 335 S Franklin St, Wilkes-Barre, Pennsylvania 18702, US
