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Graduate Programme - Philippines / India (Remote)

Panaji, Goa, India · Remote Solely

Entry level$30M raised

<div><strong><u>Note</u>: This role is for individuals who reside in and have full work authorisation for <u>the Philippines and India</u><br></strong></div><div><br></div><div style="direction: ltr;"><strong><u>About th…

Skills: Customer Support, Problem Solving, Analytical Thinking, Mathematics, Verbal Communication

PriceLabs logo

Graduate Programme - Philippines / India (Remote)

PriceLabs

Panaji, Goa, India • Remote Solely

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Entry level

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  • Full-time
  • Remote-first work environment, Career progression opportunities to non-technical roles
  • Posted 12d ago
  • ~40 hrs/week
  • Remote in Philippines, India

Responsibilities

Act as the primary point of contact for customers by resolving technical issues and conducting product walkthroughs. Ensure accurate recording of issues and provide prompt feedback via email, phone, and video calls.

Requirements

Candidates must have a strong analytical background and a minimum math score of 85% or 2.00 in their 10th grade or most recent exam. Strong communication skills, empathy, and full work authorization for India or the Philippines are required.

Full job description

Note: This role is for individuals who reside in and have full work authorisation for the Philippines and India

About the Role:

In this role, you will be the first layer of communication with our customers. You will wear many hats, and your work will have a real impact on the success of PriceLabs' customers and their businesses. Our customers love the support and service we provide and your role will be to not only uphold similar standards but set new standards. 

If you're looking to work in the B2B SaaS space, this is an opportunity for you to kickstart your career. This is a starting role at PriceLabs that will allow you to move to non-technical roles in different departments (Sales & Success, Marketing, Data Science etc.), eventually.

Shift Timings (any five (5) days of the week):
  • Philippines: This role would include working from 4:30 a.m. PH time to 1:00 p.m. PH time.
  • India: This role would include working from 6:00 p.m. IST to 2:30 a.m. IST.

  • Taking ownership of customer issues reported and seeing problems through to resolution
  • Conducting product walkthrough and providing resolutions to customers' queries
  • Researching, diagnosing, troubleshooting, and identifying solutions to resolve customer issues
  • Provide prompt and accurate feedback to customers
  • Ensure proper recording and closure of all issues
  • Answering questions over email, phone calls, & live video calls.
  • Finding ways to go above & beyond to help customers
 
About You:

  • Empathy, and patience.
  • Curiosity and a problem-solving mindset.
  • Strong analytical background - our product is very math and numbers-heavy!
  • Solid verbal, written, presentation, and interpersonal communication skills
  • Minimum Math score of 2.00 (equivalent to 85% or higher) in your 10th grade or most recent Math exam.
How to apply for this position?

Please fill out the form with the required details. If your profile is shortlisted, our team will reach out to you via email. If you don't find the emails in your inbox, please check your spam folder. 
Tip: Avoid using AI-generated responses. We want to hear from you!

About PriceLabs:

PriceLabs is a revenue management solution for the short-term rental and hospitality industry, founded in 2014 and headquartered in Chicago, IL. Our platform helps individual hosts and hospitality professionals optimize their pricing and revenue management, adapting to changing market trends and occupancy levels.

With dynamic pricing, automation rules, and customizations, we manage pricing and minimum-stay restrictions for any portfolio size, with prices automatically uploaded to preferred channels.
Every day, we price over 600,000+ listings globally across 150+ countries, offering world-class tools like the Base Price Help and Minimum Stay Recommendation Engine.

In 2025, we scaled to;
  • 600K+ listings
  • 160+ integrations
  • 300+ globally remote team
  • 70K+ customers worldwide
  • 40% diversity
Industry awards won:
  • SaasBoomi 2021
  • The Shortyz 2020
  • The Shortyz 2023
  • STRive Awards 2025
  • STRive Awards 2026
We continue to grow exponentially, backed by a strong team to take us to the next level.
 
Why join PriceLabs?
 
  • Work with an industry-leading product that has thousands of customers worldwide, and our customers love the product! (NPS in the 70s, Customer reviews here)
  • Work with a global team (19 countries and counting) of passionate individuals who accept open communication, empowerment, and a shared focus on customer success.
  • We are a remote-first organisation and accept work from home as the norm.

PriceLabs is an equal-opportunity employer. We are committed to providing equal opportunity in all aspects of employment. We do not discriminate based on race, colour, religious creed, national origin, ancestry, sex, age, veteran status, marital status or physical challenges.

Related keywords

B2B SaaSRevenue ManagementHospitality IndustryDynamic PricingCustomer SuccessRemote WorkTroubleshootingAnalytical SkillsPriceLabsShort-term Rental

About PriceLabs

LinkedInVisit site

Revenue Management Platform for Airbnb, Vacation Rentals, Short Term Rentals, and Hotels

Industry
Technology, Information and Internet
Company size
201-500 employees
Founded
2014
Headquarters
Chicago, Illinois
LinkedIn followers
30,336
Total funding
$30M

PriceLabs is a dynamic pricing tool and revenue management platform for Airbnb, Vrbo, short-term and vacation rental owners, and property managers, pricing over 500,000 listings daily. A data-driven approach, automation rules, and customizations to manage pricing and stay restrictions help vacation rentals optimize revenues and save them hours in the process. With 150+ channels and property management systems integrations, automated revenue management is a few clicks away. Our team is experienced in revenue management, travel distribution, technology, and analytics, and has put all that experience into making a leading revenue management solution for the vacation and short-term rental industry.

Offices: 211 W Wacker Dr, Ste 120, Chicago, Illinois 60606, US

Vacation RentalsDynamic PricingPricing AnalyticsShort Term RentalsAirbnbServiced ApartmentsAparthotelsVrboProperty ManagersProperty Owners
View all jobs at PriceLabs

About PriceLabs

LinkedInVisit site

Revenue Management Platform for Airbnb, Vacation Rentals, Short Term Rentals, and Hotels

Industry
Technology, Information and Internet
Company size
201-500 employees
Founded
2014
Headquarters
Chicago, Illinois
LinkedIn followers
30,336
Total funding
$30M

PriceLabs is a dynamic pricing tool and revenue management platform for Airbnb, Vrbo, short-term and vacation rental owners, and property managers, pricing over 500,000 listings daily. A data-driven approach, automation rules, and customizations to manage pricing and stay restrictions help vacation rentals optimize revenues and save them hours in the process. With 150+ channels and property management systems integrations, automated revenue management is a few clicks away. Our team is experienced in revenue management, travel distribution, technology, and analytics, and has put all that experience into making a leading revenue management solution for the vacation and short-term rental industry.

Offices: 211 W Wacker Dr, Ste 120, Chicago, Illinois 60606, US

Vacation RentalsDynamic PricingPricing AnalyticsShort Term RentalsAirbnbServiced ApartmentsAparthotelsVrboProperty ManagersProperty Owners
View all jobs at PriceLabs

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