Albuquerque, New Mexico, United States · On-site
$18/hr–$30/hr
Location Address: 6400 Paseo Del Norte NE Albuquerque, NM 87113 Compensation Pay Range: Minimum Offer $18.33 Maximum Offer $30.24 Now Hiring: Lead Patient Support - PresNow Urgent and ER Paseo Summary: Build Your Career.…
Skills: Leadership, Patient registration, Staff scheduling, Epic EMR, Customer service
United States · On-site
$24/hr–$41/hr
Location Address: 6301 Forest Hills Dr NE Albuquerque, NM 87109-4137 Compensation Pay Range: Minimum Offer $24.27 Maximum Offer $41.33 Summary: Presbyterian is seeking a PTA to join the Outpatient Rehab team! The PTA hel…
Skills: Physical therapy, Patient care, Rehabilitation, Mobility enhancement, Activities of daily living
United States · On-site
$31/hr–$48/hr
Location Address: 7400 Menaul Blvd NE Albuquerque, NM 87110 Compensation Pay Range: Minimum Offer $31.50 Maximum Offer $53.66 Summary: As a CT Technologist, you will play a critical role in delivering high-quality, patie…
Skills: Computerized Tomographic Radiography, Clinical Reasoning, Patient Education, Critical Thinking, EPIC Electronic Charting
Cáceres, Extremadura, Spain · On-site
$31/hr–$48/hr
Location Address: 3436 Isleta Blvd SW Albuquerque, NM 87105-5837 Compensation Pay Range: Minimum Offer $31.50 Maximum Offer $53.66 Summary: As a CT Technologist, you will play a critical role in delivering high-quality, …
Skills: Computerized Tomographic Radiography, Clinical Reasoning, Patient Education, Critical Thinking, Patient Screening
Jefferson County, Colorado, United States · On-site
Location Address: 7400 Menaul Blvd NE Albuquerque, NM 87110 Compensation Pay Range: Minimum Offer $0.00 Maximum Offer $0.00 Summary: As a CT Technologist, you will play a critical role in delivering high-quality, patient…
Skills: Computerized Tomographic Radiography, Clinical Reasoning, Patient Education, Critical Thinking, Patient Screening
New York, New York, United States · On-site
$17/hr–$28/hr
Location Address: 1100 Central Ave SE Albuquerque, NM 87106-4930 Compensation Pay Range: Minimum Offer $17.46 Maximum Offer $28.78 Now Hiring: Security Technician-ABQ Summary: Build your Career. Make a Difference. Presby…
Skills: Security patrol, Incident response, Risk prevention, Hazard surveillance, Emergency response
New York, New York, United States · On-site
$18/hr–$30/hr
Location Address: 1100 Central Ave SE Albuquerque, NM 87106-4930 Compensation Pay Range: Minimum Offer $18.33 Maximum Offer $30.24 Summary: Build your Career. Make a Difference. Presbyterian is hiring a skilled Medical A…
Skills: Patient care, Medication administration, Electronic medical records, Patient flow management, Immunizations
United States · On-site
$31/hr–$53/hr
Location Address: 7400 Menaul Blvd NE Albuquerque, NM 87110 Compensation Pay Range: Minimum Offer $31.50 Maximum Offer $53.66 Summary: As a CT Technologist, you will play a critical role in delivering high-quality, patie…
Skills: Computed Tomography, Diagnostic imaging, Patient safety, Clinical judgment, Critical thinking
New York, New York, United States · On-site
$17/hr–$28/hr
Location Address: 1100 Central Ave SE Albuquerque, NM 87106-4930 Compensation Pay Range: Minimum Offer $17.46 Maximum Offer $28.78 Now Hiring: Security Technician-ABQ Summary: Build your Career. Make a Difference. Presby…
Skills: Security patrol, Incident response, Risk prevention, Hazard surveillance, Emergency response
United States · On-site
$36/hr–$62/hr
Location Address: 4515 Coors Blvd NW Albuquerque, NM 87120 Compensation Pay Range: Minimum Offer $36.41 Maximum Offer $62.00 Summary: Join our dynamic imaging team as an Ultrasound Specialist, where your expertise plays …
Skills: Diagnostic ultrasound, Vascular imaging, Carotid duplex, Doppler studies, Abdominal aorta duplex
Menomonee Falls, Wisconsin, United States · On-site
$36/hr–$62/hr
Location Address: 6400 Paseo Del Norte NE Albuquerque, NM 87113 Compensation Pay Range: Minimum Offer $36.41 Maximum Offer $62.00 Summary: Join our dynamic imaging team as an Ultrasound Specialist, where your expertise p…
Skills: Ultrasound imaging, Vascular ultrasound, Diagnostic imaging, Patient care, Clinical judgment
Isleta, New Mexico, United States · On-site
$17/hr–$28/hr
Location Address: 3436 Isleta Blvd SW Albuquerque, NM 87105-5837 Compensation Pay Range: Minimum Offer $17.46 Maximum Offer $28.78 Now Hiring: Security Technician-ABQ Summary: Build your Career. Make a Difference. Presby…
Skills: Security patrol, Incident response, Risk prevention, Hazard surveillance, Emergency response
Isleta, New Mexico, United States · On-site
$31/hr–$53/hr
Location Address: 3436 Isleta Blvd SW Albuquerque, NM 87105-5837 Compensation Pay Range: Minimum Offer $31.50 Maximum Offer $53.66 Summary: As a CT Technologist, you will play a critical role in delivering high-quality, …
Skills: Computed tomography, Diagnostic imaging, Patient safety, Clinical judgment, Critical thinking
Isleta, New Mexico, United States · On-site
$25/hr–$44/hr
Location Address: 3436 Isleta Blvd SW Albuquerque, NM 87105-5837 Compensation Pay Range: Minimum Offer $25.85 Maximum Offer $44.00 Summary: As a Radiographer, you will be at the forefront of patient care, combining techn…
Skills: Radiographic procedures, Diagnostic imaging, Patient safety, Patient care, Equipment operation
Isleta, New Mexico, United States · On-site
$31/hr–$53/hr
Location Address: 3436 Isleta Blvd SW Albuquerque, NM 87105-5837 Compensation Pay Range: Minimum Offer $31.50 Maximum Offer $53.66 Summary: As a CT Technologist, you play a vital role in patient care by producing high-qu…
Skills: Computed Tomography, Diagnostic imaging, Patient care, Radiology support, BLS certification
New York, New York, United States · On-site
$17/hr–$28/hr
Location Address: 1100 Central Ave SE Albuquerque, NM 87106-4930 Compensation Pay Range: Minimum Offer $17.46 Maximum Offer $28.78 Now Hiring: Security Technician Summary: Build your Career. Make a Difference. Presbyteri…
Skills: Security patrol, Incident response, Risk prevention, Hazard surveillance, Emergency response
Albuquerque, New Mexico, United States · On-site
$17/hr–$28/hr
Location Address: 8300 Constitution Ave NE Albuquerque, NM 87110-7613 Compensation Pay Range: Minimum Offer $17.46 Maximum Offer $28.78 Now Hiring: Security Technician-ABQ Summary: Provide security for patients, employee…
Skills: Security surveillance, Hazard assessment, Incident reporting, Communication skills, Documentation
Tucumcari, New Mexico, United States · On-site
$25/hr–$44/hr
Location Address: 301 E Miel de Luna Tucumcari, NM 88401-3810 Compensation Pay Range: Minimum Offer $25.85 Maximum Offer $44.00 Summary: Build your career in diagnostic imaging by providing high-quality radiographic serv…
Skills: Diagnostic imaging, Radiographic services, Patient care, Clinical decision-making, Imaging equipment operation
Española, New Mexico, United States · On-site
$16/hr–$26/hr
Location Address: 1010 Spruce Street Espanola, NM 87532-2724 Compensation Pay Range: Minimum Offer $16.42 Maximum Offer $26.10 Now Hiring: Scheduling Customer Service Representative-PEH Summary: Responsible for providing…
Skills: Customer service, Scheduling, Triage, Data entry, Communication
New York, New York, United States · On-site
Location Address: 1100 Central Ave SE Albuquerque, NM 87106-4930 Type of Opportunity: Full time FTE: 1.00 Summary: Provides quality healthcare in collaboration with other health care providers in the emergency department…
Skills: Emergency medicine, Patient assessment, Laceration repair, Fracture stabilization, Splinting
Albuquerque, New Mexico, United States • On-site
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The Lead Patient Support oversees daily operations within the patient access department, including staff scheduling, training, and monitoring work queues. They act as an EPIC subject matter expert and collaborate with leadership to ensure efficient registration processes and high-quality customer service.
Candidates must have a high school diploma or equivalent and two to three years of healthcare experience in an ambulatory or hospital setting. Proficiency in medical terminology, ICD10, CPT, and the ability to pass EPIC competency training are required.
The person in this position will oversee the daily operations for departments within the patient access department.
Partner closely with supervisors to provide leadership coverage and presence to the registration staff on weekends.
Ensure effective operations by organizing workload, scheduling of staff lunches and breaks, monitoring work ques to ensure work is completed.
Order Supplies for the departments and make sure forms are stocked.
Provides training and education to new staff.
Cross training between all patient access departments, travels to other facilities in CDS to provide coverage.
Participates in Quality Assurance reviews to ensure integrity of patient data information.
Utilizes department and hospital policies and procedures to complete assigned tasks.
Uses effective service recovery skills to solve problems or service breakdowns when the occur.
Provides exceptional customer service to patients to establish a positive first impression.
Covers open shifts when needed.
EPIC subject matter expert to answer employee question.
Works in high stress environment- emergency room
Maintains work queues to ensure accounts are completed and removed from DNB.
Communicates with leadership any issues on weekend.
Assists leadership with initiatives around daily workflows.
Runs huddles on weekends.
Works with ER leadership and clinical departments to resolve any issues.
Completes other duties assigned by manager.
High school or equivalent
Two to three years of healthcare experience in ambulatory or hospital setting with significant provider interaction
Familiarity with ICD10, CPT and Medical Terminology
Two to three years of customer service application in any setting
EMR/EHR experience preferred
Must pass EPIC competency for Registration at completion of Epic Clerical Training class
Requires general knowledge of the customer encounter process which may include scheduling, registration, contract requirements, financial guidelines, coordination of services and billing process in terms of what and how work is to be done as well as why it is done.
Has demonstrated ability to train staff, understanding different training methods and is able to adjust training method to suit the learner.
Strong communication skill set verbal and written.
Demonstrated strong keyboarding skills, ensuring efficient data entry and documentation.
Knowledge in Microsoft Office Products.
Pass EPIC proficiency test required with a 85% score at completion of the Epic Training class
Candidates must be at least 18 years of age at the time of hire
All benefits-eligible Presbyterian employees receive a comprehensive benefits package that includes medical, dental, vision, short-term and long-term disability, group term life insurance and other optional voluntary benefits.
Wellness
Presbyterian's Employee Wellness rewards program is designed to provide you with engaging opportunities to enhance your health and activate your well-being. Earn gift cards and more by taking an active role in our personal well-being by participating in wellness activities like wellness challenges, webinar, preventive screening and more.
Why work at Presbyterian?
As an organization, we are committed to improving the health of our communities. From hosting growers' markets to partnering with local communities, Presbyterian is taking active steps to improve the health of New Mexicans.
About Presbyterian Healthcare Services
Presbyterian exists to improve the health of patients, members, and the communities we serve. We are locally owned, not-for-profit healthcare system of nine hospitals, a statewide health plan and a growing multi-specialty medical group. Founded in New Mexico in 1908, we are the state's largest private employer with nearly 14,000 employees - including more than 1600 providers and nearly 4,700 nurses.
Our health plan serves more than 580,000 members statewide and offers Medicare Advantage, Medicaid (Centennial Care) and Commercial health plans.
AA/EOE/VET/DISABLED. PHS is a drug-free and tobacco-free employer with smoke free campuses.
Presbyterian exists to improve the health of the patients, members and communities we serve. Since 1908.
Presbyterian Healthcare Services exists to improve the health of patients, members and the communities we serve. We are a locally owned, not-for-profit healthcare system of nine hospitals, a statewide health plan and a growing multi-specialty medical group. Founded in New Mexico in 1908, we are the state’s largest private employer with nearly 14,000 employees – including more than 1,600 providers and nearly 4,700 nurses. Our health plan serves more than 580,000 members statewide and offers Medicare Advantage, Medicaid (Turquoise Care) and Commercial health plans.
Offices: 9521 San Mateo Blvd NE, Albuquerque, NM 87113, US · 1100 Central Ave SE, Albuquerque, New Mexico 87106, US · 2400 Unser Blvd SE, Rio Rancho, New Mexico 87124, US · 8300 Constitution Ave NE, Albuquerque, New Mexico 87110, US · 2100 N Dr Martin Luther King Jr Blvd, Clovis, New Mexico 88101, US
Presbyterian exists to improve the health of the patients, members and communities we serve. Since 1908.
Presbyterian Healthcare Services exists to improve the health of patients, members and the communities we serve. We are a locally owned, not-for-profit healthcare system of nine hospitals, a statewide health plan and a growing multi-specialty medical group. Founded in New Mexico in 1908, we are the state’s largest private employer with nearly 14,000 employees – including more than 1,600 providers and nearly 4,700 nurses. Our health plan serves more than 580,000 members statewide and offers Medicare Advantage, Medicaid (Turquoise Care) and Commercial health plans.
Offices: 9521 San Mateo Blvd NE, Albuquerque, NM 87113, US · 1100 Central Ave SE, Albuquerque, New Mexico 87106, US · 2400 Unser Blvd SE, Rio Rancho, New Mexico 87124, US · 8300 Constitution Ave NE, Albuquerque, New Mexico 87110, US · 2100 N Dr Martin Luther King Jr Blvd, Clovis, New Mexico 88101, US
