Location Address: 4100 High Resort Blvd SE Rio Rancho, NM 87124-5901 Compensation Pay Range: Minimum Offer $16.79 Maximum Offer $27.67 Now Hiring: Patient Visit Specialist Summary: Presbyterian is seeking a dedicated Pat…
Skills: Scheduling, Prior authorization, Medical terminology, Electronic health records, Customer service
Location Address: 7400 Menaul Blvd NE Albuquerque, NM 87110 Compensation Pay Range: Minimum Offer $39.69 Maximum Offer $58.17 Summary: Job Description Summary At PRESNow, our Registered Nurses are at the forefront of del…
Framingham, Massachusetts, United States · On-site
$20/hr–$34/hr
Entry level
Location Address: 211 Sudderth Dr Ruidoso, NM 88345-6002 Compensation Pay Range: Minimum Offer $20.10 Maximum Offer $34.21 Summary: Step into the operating room with purpose — join us as a Surgical Technician and play a …
Location Address: 1100 Central Ave SE Albuquerque, NM 87106-4930 Compensation Pay Range: Minimum Offer $29.32 Maximum Offer $49.91 Summary: Presbyterian is seeking a compassionate and skilled Registered Respiratory Thera…
Skills: Respiratory therapy, Ventilator management, Airway care, Bronchoscopy assistance, IV conscious sedation
Location Address: 1100 Central Ave SE Albuquerque, NM 87106-4930 Compensation Pay Range: Minimum Offer $29.32 Maximum Offer $49.91 Summary: Presbyterian is seeking a compassionate and skilled Registered Respiratory Thera…
Skills: Respiratory therapy, Critical care, Ventilator management, Airway care, Intubation
Location Address: 7400 Menaul Blvd NE Albuquerque, NM 87110 Compensation Pay Range: Minimum Offer $39.69 Maximum Offer $58.17 Summary: Job Description Summary At PRESNow, our Registered Nurses are at the forefront of del…
Location Address: 1100 Central Ave SE Albuquerque, NM 87106-4930 Compensation Pay Range: Minimum Offer $29.32 Maximum Offer $49.91 Summary: Presbyterian is seeking a compassionate and skilled Registered Respiratory Thera…
Skills: Respiratory therapy, Patient assessment, Ventilator management, Airway care, Intubation
Paradise Hills, New Mexico, United States · On-site
$25/hr–$44/hr
Entry level
Location Address: 4515 Coors Blvd NW Albuquerque, NM 87120 Compensation Pay Range: Minimum Offer $25.85 Maximum Offer $44.00 Summary: Join our team our PRESNow team as a Radiographer and make a meaningful impact on patie…
Skills: Radiography, Diagnostic imaging, Patient safety, Patient care, Imaging protocols
Location Address: 710 Ave E Carrizozo, NM 88301 Type of Opportunity: Full time FTE: 1.00 Summary: Provider cares for patients, by providing outpatient, primary care services. Provider will lead and work collaboratively w…
Location Address: 710 Ave E Carrizozo, NM 88301 Type of Opportunity: Full time FTE: 1.00 Summary: Provider cares for patients, by providing outpatient, primary care services. Provider will lead and work collaboratively w…
Director-Labor Productivity and Workforce Optimization
United States · Hybrid
Senior
Location Address: 9521 San Mateo NE Albuquerque, NM 87113-2237 Summary: Presbyterian Healthcare Services (PHS) seeks a strategic, data-driven healthcare leader to serve as its inaugural Director, Clinical Labor Productiv…
Location Address: 1202 Highway 60 Socorro, NM 87801-3914 Compensation Pay Range: Minimum Offer $39.15 Maximum Offer $66.64 Summary: Bring your expertise to a team where advanced cardiac imaging, strong mentorship, and re…
Skills: Echocardiography, Cardiac sonography, Diagnostic imaging, 2D imaging, 3D imaging
Director-Labor Productivity and Workforce Optimization
United States · Hybrid
Senior+
Location Address: 9521 San Mateo NE Albuquerque, NM 87113-2237 Summary: Presbyterian Healthcare Services (PHS) seeks a strategic, data-driven healthcare leader to serve as its inaugural Director, Clinical Labor Productiv…
Framingham, Massachusetts, United States · On-site
Entry level
Location Address: 211 Sudderth Dr Ruidoso, NM 88345-6002 Type of Opportunity: PRN FTE: 0.00 Summary: Provides quality healthcare in collaboration with other health care providers in the emergency department (ED) Job Desc…
Location Address: Remote Office Santa Fe, NM 87501 Compensation Pay Range: Minimum Offer $87,526.40 Maximum Offer $149,032.00 Now Hiring: Medical Economics Analyst-Payment Integrity Summary: Build your Career. Make a Dif…
Skills: SQL, SAS, Healthcare analytics, Medical economics, Payment integrity
Framingham, Massachusetts, United States · On-site
Entry level
Location Address: 211 Sudderth Dr Ruidoso, NM 88345-6002 Type of Opportunity: PRN FTE: 0.00 Summary: Provides quality healthcare in collaboration with other health care providers in the emergency department (ED) Job Desc…
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$16/hr–$27/hr
Full-time
high school
Medical, Dental, Vision, Short-term disability, Long-term disability, Group term life insurance
Posted 2d ago
~40 hrs/week
Responsibilities
The Patient Visit Specialist is responsible for coordinating patient care, including scheduling appointments, managing prior authorizations, and ensuring accurate documentation in the EHR. They also maintain a clean and professional environment while providing exceptional service to patients during the check-out process.
Requirements
Candidates must have a high school diploma or equivalent and experience in a medical office or clinic setting. Proficiency in prior authorization processes and the ability to pass EPIC competency training are required.
Full job description
Location Address:
4100 High Resort Blvd SE
Rio Rancho, NM 87124-5901

Presbyterian is seeking a dedicated Patient Visit Specialist to support visit closure activities, ensuring seamless coordination of patient care while delivering an exceptional experience. This role plays a key part in guiding patients through the next steps ordered by the clinician. The ideal candidate will have advanced scheduling expertise, including the ability to optimize schedules for accuracy and efficiency within their department. They will be responsible for coordinating specialty and radiologic procedures, recognizing payor requirements, and securing prior authorizations, certifications, and referrals as needed. If you're detail-oriented, thrive in a fast-paced healthcare environment, and are passionate about patient care, we’d love to have you on our team!

Type of Opportunity: Full time
Job Exempt: No
Job is based: PMG - Rio Rancho High Resort 4100
Work Shift: Days (United States of America)

Responsibilities:
Review and follow orders entered into the EHR by the clinician
Schedule return visits lab, radiology, STAT & ASAP appointments and advanced imaging
Obtain Prior Authorization/Referral per payor protocols
Validates patient MyChart Access
Prints AVS as applicable with double check for HIPAA privacy
Collects any backend patient balance such as high deductible
Communicate effectively to ordering clinician when any restriction, such as access, restricts or prohibits scheduling as ordered
Appointment reminder calls and rescheduling
Instruct patients on the Release of Information process and ensure a fully completed ROI Form is submitted to Health Information Management for incoming or outgoing records Patient Relations
Ensure check out area, waiting area and walkways are clear of any unnecessary items and are clean and neat.
Perform other duties as required
Qualifications:
Experience:
High school or equivalent
Experience in the medical office, hospital, or clinic with patients and providers is preferred
Proficiency in prior authorization/certification/referral process is preferred
Must pass EPIC competency for Registration at completion of Epic Clerical Training class
Professional Requirements:
Medical terminology training or training completed within six months of hire
Pass annual competency exam for all areas of responsibility.
Attend Staff meetings per department expectations
Requires strong organizational and multi-tasking skill sets
Significant customer service skills set paramount
Abilities:
Strong communication and organizational skills
Ability to multitask, manage appointments, and maintain accurate healthcare records
Ability to use the Electronic Medical Record (EMR) for scheduling, documentation, and communication.
Strong customer service skills demonstrate professionalism and empathy
Ability to handle confidential information as outlined under HIPAA
All benefits-eligible Presbyterian employees receive a comprehensive benefits package that includes medical, dental, vision, short-term and long-term disability, group term life insurance and other optional voluntary benefits.
Wellness Presbyterian's Employee Wellness rewards program is designed to provide you with engaging opportunities to enhance your health and activate your well-being. Earn gift cards and more by taking an active role in our personal well-being by participating in wellness activities like wellness challenges, webinar, preventive screening and more.
Why work at Presbyterian? As an organization, we are committed to improving the health of our communities. From hosting growers' markets to partnering with local communities, Presbyterian is taking active steps to improve the health of New Mexicans.
About Presbyterian Healthcare Services Presbyterian exists to improve the health of patients, members, and the communities we serve. We are locally owned, not-for-profit healthcare system of nine hospitals, a statewide health plan and a growing multi-specialty medical group. Founded in New Mexico in 1908, we are the state's largest private employer with nearly 14,000 employees - including more than 1600 providers and nearly 4,700 nurses.
Our health plan serves more than 580,000 members statewide and offers Medicare Advantage, Medicaid (Centennial Care) and Commercial health plans.
AA/EOE/VET/DISABLED. PHS is a drug-free and tobacco-free employer with smoke free campuses.
We're Determined to Support New Mexico's Well-Being | Presbyterian Healthcare Services
Presbyterian exists to improve the health of the patients, members and communities we serve. Since 1908.
Industry
Hospitals and Health Care
Company size
10,001+ employees
Founded
1908
Headquarters
Albuquerque, NM
LinkedIn followers
38,985
Presbyterian Healthcare Services exists to improve the health of patients, members and the communities we serve. We are a locally owned, not-for-profit healthcare system of nine hospitals, a statewide health plan and a growing multi-specialty medical group. Founded in New Mexico in 1908, we are the state’s largest private employer with nearly 14,000 employees – including more than 1,600 providers and nearly 4,700 nurses.
Our health plan serves more than 580,000 members statewide and offers Medicare Advantage, Medicaid (Turquoise Care) and Commercial health plans.
Offices: 9521 San Mateo Blvd NE, Albuquerque, NM 87113, US · 1100 Central Ave SE, Albuquerque, New Mexico 87106, US · 2400 Unser Blvd SE, Rio Rancho, New Mexico 87124, US · 8300 Constitution Ave NE, Albuquerque, New Mexico 87110, US · 2100 N Dr Martin Luther King Jr Blvd, Clovis, New Mexico 88101, US
hospitalshealth careand health insuranceHealth DiagnosticsHospitalHealth CareAssociationPrimary and Urgent Care
Presbyterian exists to improve the health of the patients, members and communities we serve. Since 1908.
Industry
Hospitals and Health Care
Company size
10,001+ employees
Founded
1908
Headquarters
Albuquerque, NM
LinkedIn followers
38,985
Presbyterian Healthcare Services exists to improve the health of patients, members and the communities we serve. We are a locally owned, not-for-profit healthcare system of nine hospitals, a statewide health plan and a growing multi-specialty medical group. Founded in New Mexico in 1908, we are the state’s largest private employer with nearly 14,000 employees – including more than 1,600 providers and nearly 4,700 nurses.
Our health plan serves more than 580,000 members statewide and offers Medicare Advantage, Medicaid (Turquoise Care) and Commercial health plans.
Offices: 9521 San Mateo Blvd NE, Albuquerque, NM 87113, US · 1100 Central Ave SE, Albuquerque, New Mexico 87106, US · 2400 Unser Blvd SE, Rio Rancho, New Mexico 87124, US · 8300 Constitution Ave NE, Albuquerque, New Mexico 87110, US · 2100 N Dr Martin Luther King Jr Blvd, Clovis, New Mexico 88101, US
hospitalshealth careand health insuranceHealth DiagnosticsHospitalHealth CareAssociationPrimary and Urgent Care