Vancouver, British Columbia, Canada · On-site
Founded in 1913 in Italy, the Prada Group was built on a tradition of excellence and with a vision of innovation. The Group, a world leader in the luxury sector, operates in more than 45 countries with the PRADA, Miu Miu…
Skills: Luxury Sales, Customer Relationship Management, Cross Selling, Interpersonal Communication, Problem Solving
Hong Kong, Hong Kong Island, Hong Kong S.A.R. · On-site
Founded in 1913 in Italy, the Prada Group was built on a tradition of excellence and with a vision of innovation. The Group, a world leader in the luxury sector, operates in more than 45 countries with the PRADA, Miu Miu…
Skills: Business Leadership, Client Relationship Management, Team Coaching, KPI Analysis, Sales Performance Management
Tokyo, Japan · On-site
Fondato nel 1913 in Italia, il Gruppo Prada si è costruito su una tradizione di eccellenza e con una visione di innovazione. Il Gruppo, leader mondiale nel settore del lusso, opera in oltre 45 paesi con i marchi PRADA, M…
Skills: Merchandising, Buying Strategy, Inventory Management, Market Research, Sales Performance Monitoring
Singapore, Singapore · On-site
Founded in 1913 in Italy, the Prada Group was built on a tradition of excellence and with a vision of innovation. The Group, a world leader in the luxury sector, operates in more than 45 countries with the PRADA, Miu Miu…
Skills: Business Management, Team Leadership, Customer Service, KPI Management, Clienteling
Cannes, Provence-Alpes-Côte d'Azur, France · On-site
Founded in 1913 in Italy, the Prada Group was built on a tradition of excellence and with a vision of innovation. The Group, a world leader in the luxury sector, operates in more than 45 countries with the PRADA, Miu Miu…
Skills: Luxury Sales, Customer Relationship Management, Cross Selling, Interpersonal Communication, Problem Solving
Vancouver, British Columbia, Canada · On-site
Founded in 1913 in Italy, the Prada Group was built on a tradition of excellence and with a vision of innovation. The Group, a world leader in the luxury sector, operates in more than 45 countries with the PRADA, Miu Miu…
Skills: Luxury Sales, Customer Relationship Management, Cross Selling, Interpersonal Communication, Problem Solving
London, England, United Kingdom · On-site
Founded in 1913 in Italy, the Prada Group was built on a tradition of excellence and with a vision of innovation. The Group, a world leader in the luxury sector, operates in more than 45 countries with the PRADA, Miu Miu…
Skills: Luxury Customer Service, Relationship Building, Sales Performance, CRM Data Management, Omni Channel Mindset
Kuala Lumpur, Kuala Lumpur, Malaysia · On-site
Founded in 1913 in Italy, the Prada Group was built on a tradition of excellence and with a vision of innovation. The Group, a world leader in the luxury sector, operates in more than 45 countries with the PRADA, Miu Miu…
Skills: Luxury Sales, Store Management, Team Leadership, Customer Relationship Management, Retail Merchandising
London, England, United Kingdom · On-site
Founded in 1913 in Italy, the Prada Group was built on a tradition of excellence and with a vision of innovation. The Group, a world leader in the luxury sector, operates in more than 45 countries with the PRADA, Miu Miu…
Skills: Warehouse Management, Inventory Control, Luxury Customer Service, E-commerce Fulfillment, Stock Control
Milan, Lombardy, Italy · On-site
$26k–$30k/yr
Founded in 1913 in Italy, the Prada Group was built on a tradition of excellence and with a vision of innovation. The Group, a world leader in the luxury sector, operates in more than 45 countries with the PRADA, Miu Miu…
Skills: Influencer Marketing, Digital Marketing, Campaign Performance Reporting, KPI Analysis, Event Logistics
Cannes, Provence-Alpes-Côte d'Azur, France · On-site
Founded in 1913 in Italy, the Prada Group was built on a tradition of excellence and with a vision of innovation. The Group, a world leader in the luxury sector, operates in more than 45 countries with the PRADA, Miu Miu…
Skills: Team Management, Leadership, Coaching, KPI Management, Clienteling
Paris, Ile-de-France, France · On-site
Founded in 1913 in Italy, the Prada Group was built on a tradition of excellence and with a vision of innovation. The Group, a world leader in the luxury sector, operates in more than 45 countries with the PRADA, Miu Miu…
Skills: Luxury Sales, Customer Relationship Management, CRM Tools, Cross-selling, Clienteling
Paris, Ile-de-France, France · On-site
Founded in 1913 in Italy, the Prada Group was built on a tradition of excellence and with a vision of innovation. The Group, a world leader in the luxury sector, operates in more than 45 countries with the PRADA, Miu Miu…
Skills: Team Leadership, Performance Management, KPI Tracking, Clienteling, CRM
Paris, Ile-de-France, France · On-site
Church’s is a luxury shoemaker of rich innovation and traditional excellence, anchored in an exceptional heritage of English craftsmanship. Established in Northampton in 1873, the brand’s expertise quickly earned recogni…
Skills: Leadership, Team Management, Customer Service, Sales Strategy, Retail Operations
Houston, Texas, United States · On-site
Fondato nel 1913 in Italia, il Gruppo Prada si è costruito su una tradizione di eccellenza e con una visione di innovazione. Il Gruppo, leader mondiale nel settore del lusso, opera in oltre 45 paesi con i marchi PRADA, M…
Skills: Luxury Sales, Customer Relationship Management, Cross Selling, Interpersonal Communication, Problem Solving
Beverly Hills, California, United States · On-site
Founded in 1913 in Italy, the Prada Group was built on a tradition of excellence and with a vision of innovation. The Group, a world leader in the luxury sector, operates in more than 45 countries with the PRADA, Miu Miu…
Skills: Stock Management, Inventory Control, SAP, Luxury Product Knowledge, Detail Oriented
Beverly Hills, California, United States · On-site
Founded in 1913 in Italy, the Prada Group was built on a tradition of excellence and with a vision of innovation. The Group, a world leader in the luxury sector, operates in more than 45 countries with the PRADA, Miu Miu…
Skills: Luxury Sales, Customer Relationship Management, Cross Selling, Interpersonal Communication, Problem Solving
Singapore, Singapore · On-site
Founded in 1913 in Italy, the Prada Group was built on a tradition of excellence and with a vision of innovation. The Group, a world leader in the luxury sector, operates in more than 45 countries with the PRADA, Miu Miu…
Skills: Inventory Management, Goods Receipt, Stock Rotation, E-Commerce Order Fulfillment, Warehouse Organization
Los Angeles County, California, United States · On-site
Founded in 1913 in Italy, the Prada Group was built on a tradition of excellence and with a vision of innovation. The Group, a world leader in the luxury sector, operates in more than 45 countries with the PRADA, Miu Miu…
Skills: Luxury Sales, Customer Relationship Management, Cross Selling, Interpersonal Communication, Problem Solving
Milan, Lombardy, Italy · On-site
$33k–$38k/yr
Founded in 1913 in Italy, the Prada Group was built on a tradition of excellence and with a vision of innovation. The Group, a world leader in the luxury sector, operates in more than 45 countries with the PRADA, Miu Miu…
Skills: Social Media Strategy, Content Creation, Project Management, Budget Management, Performance Analysis
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Act as a brand ambassador to provide a memorable luxury customer experience and foster long-term client loyalty. Responsible for maximizing individual and team sales while maintaining high visual merchandising and security standards on the shop floor.
Requires a passion for luxury fashion, art, and design with proven experience in building long-lasting client relationships. Proficiency in English is mandatory, along with strong communication skills and a result-driven mindset.
Founded in 1913 in Italy, the Prada Group was built on a tradition of excellence and with a vision of innovation. The Group, a world leader in the luxury sector, operates in more than 45 countries with the PRADA, Miu Miu, Church’s and Car Shoe brands, and has employees of over 100 nationalities. The acquisition of Pasticceria Marchesi 1824 has marked the Group’s entry into the food sector, applying the same high quality criteria. Very proactive also in the art field, the Prada Group strengthens its presence through contemporary art projects in constant evolution.
Joining our Company means working in a creative and international environment, with teams of people motivated by curiosity and the quest for excellence. The engine of our success is the importance and value that we place on the talent and passion of our people leading to their own professional growth.
To be the “ambassador” who convey and promote the Brand philosophy and Values to the final Clients guiding them into the world of the Brands. As such, to be responsible to maximize the individual and team sales, providing an extraordinary and memorable luxury customer experience placing the Client above all, discovering their needs and expectations, fostering meaningful relationships and developing their Brand loyalty.
RESPONSIBILITIES
• Place the Customer at the center, creating a welcoming environment and striving to meet their every need and request, providing them with an excellence service in accordance to the “client journey ceremony”.
• Capture Customer data into the Company CRM with the purpose of connecting to the client, maintaining and developing the relationships to offer a personalized approach and develop future opportunities.
• Embrace and promote the Omni Channel mindset.
• Work as a team player and partner with fellow colleagues, foster open and constructive communication, to ensure a consistent exceptional experience and contribute to a positive working environment, embracing Diversity and inclusion values.
• Welcome and serve the customer providing an excellent in-store experience at all times.
• Be proactively engaged in cross selling with all Departments and maximizes sales opportunity in order to achieve individual sales target and KPIs.
• Ensure to be up-to-date knowing fashion trends and competitors.
• Prove Brand and product knowledge.
• Deal effectively with customer complaints by liaising with the line manager when necessary.
• Ensure and maintain the shop floor and visual display high standard, complying with Company operational guidelines and stock procedures.
• Contribute to ensure a high level of security and is attentive to prevent product thefts.
#LI-LB1
Passion for selling and stores
Curiosity and interest in luxury/fashion, art and design
Experience of building a long-lasting relationship with clients
Being able to work in team as well as alone
Excellent communication and interpersonal skills
Ambition, resilience, self motivation, result driven and problem solving
Passion and knowledge of the managed product category
English is a must other languages are a plus
Pioneer of a dialogue with contemporary society across diverse cultural spheres and an influential leader in luxury fashion, Prada Group founds its identity on essential values such as creative independence, transformation, and sustainable development, offering its brands a shared vision to interpret and express their spirit. The Group owns some of the world’s most prestigious luxury brands, Prada, Miu Miu, Church's, Car Shoe, Versace, the historic Pasticceria Marchesi and Luna Rossa, and works constantly to enhance their value by increasing their visibility and appeal. The Group designs, manufactures and distributes ready-to-wear collections, leather goods and footwear in more than 70 countries through a network of 843 stores as well as e-commerce channels, selected e-tailers and department stores around the world. The Group, which also operates in the eyewear and beauty sector through licensing agreements, has 25 owned factories and 17,901 employees (at December 31, 2025, including Versace). Prada S.p.A. is listed on the Hong Kong Stock Exchange as 1913.
Offices: Via Antonio Fogazzaro, 28, Milan , Milan 20135, IT
Pioneer of a dialogue with contemporary society across diverse cultural spheres and an influential leader in luxury fashion, Prada Group founds its identity on essential values such as creative independence, transformation, and sustainable development, offering its brands a shared vision to interpret and express their spirit. The Group owns some of the world’s most prestigious luxury brands, Prada, Miu Miu, Church's, Car Shoe, Versace, the historic Pasticceria Marchesi and Luna Rossa, and works constantly to enhance their value by increasing their visibility and appeal. The Group designs, manufactures and distributes ready-to-wear collections, leather goods and footwear in more than 70 countries through a network of 843 stores as well as e-commerce channels, selected e-tailers and department stores around the world. The Group, which also operates in the eyewear and beauty sector through licensing agreements, has 25 owned factories and 17,901 employees (at December 31, 2025, including Versace). Prada S.p.A. is listed on the Hong Kong Stock Exchange as 1913.
Offices: Via Antonio Fogazzaro, 28, Milan , Milan 20135, IT
