Exton, Pennsylvania, United States · On-site
Description About Leo Leo is a portfolio of trusted service companies operating under one brand. Our family includes Academy Locksmith, Firstline Lock & Door, First Choice Facilities, Caliber, CLM, Impact, and others - a…
Skills: Account management, Facilities management, Client relations, Financial performance management, Contract negotiation
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The Account Manager serves as the primary point of contact for client facilities services, ensuring client satisfaction and financial success. They manage service requests, coordinate with vendors, and proactively resolve client escalations while maintaining operational standards.
Candidates should possess a Bachelor’s degree or equivalent experience, along with 2-3+ years of B2B experience. Proficiency in facilities management, strong communication skills, and the ability to work effectively in a deadline-driven environment are required.
Description
Leo is a portfolio of trusted service companies operating under one brand. Our family includes Academy Locksmith, Firstline Lock & Door, First Choice Facilities, Caliber, CLM, Impact, and others - all Powered by Leo. By operating as one team, we invest in our people, systems, and shared ways of working, while continuing to support the local teams and relationships that define our businesses. The result is consistent, reliable service and more opportunity for our people to grow and make an impact.
This opportunity is for Caliber Service Group, a Powered by Leo portfolio company. The Account Manager is responsible for the day-to-day delivery of facilities services to several major client sites within a geographic territory. This role plays an integral part in client account management, operational support, and financial success for the assigned client base. This role also works closely with multiple internal and external stakeholders to address daily client challenges, while identifying and executing opportunities to make meaningful improvements to client operations. The role is based at our corporate headquarters with occasional travel to client sites as needed.
Requirements
For Places That Work Beautifully.
Leo companies are a group of people-first businesses united by a shared commitment to care, responsiveness, and resilience. What began as a series of regional powerhouses has evolved into a national force built on trust, grit, and operational excellence. We are building a platform from which multiple brands can serve specific audiences, geographies, and needs. Our hybrid delivery model combines local self-perform field expertise with a vetted national service partner network to deliver consistent service quality, better financial outcomes, and control across every market.
Offices: West Chester, PA 19380, US
For Places That Work Beautifully.
Leo companies are a group of people-first businesses united by a shared commitment to care, responsiveness, and resilience. What began as a series of regional powerhouses has evolved into a national force built on trust, grit, and operational excellence. We are building a platform from which multiple brands can serve specific audiences, geographies, and needs. Our hybrid delivery model combines local self-perform field expertise with a vetted national service partner network to deliver consistent service quality, better financial outcomes, and control across every market.
Offices: West Chester, PA 19380, US