Cortlandt, New York, United States · On-site
$150k–$175k/yr
**This position is on-site in Cortlandt Manor, NY; relocation not available** The Director, Technical Service & Biomedical Engineering leads the strategic, operational, and regulatory direction of the company’s tec…
Skills: Strategic Leadership, Biomedical Engineering, Technical Support Management, Regulatory Compliance, Budget Planning
Cortlandt, New York, United States • On-site
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Lead the strategic and operational direction of technical service and biomedical engineering functions, including technical support and installation. Oversee budget planning, regulatory compliance, and cross-functional collaboration to enhance product validation and customer satisfaction.
Requires a Bachelor's degree in engineering or a related field with over 10 years of experience supporting laboratory instrumentation and leadership in the medical device industry. Must have strong knowledge of FDA and ISO 13485 standards and the ability to travel up to 25%.
The Director, Technical Service & Biomedical Engineering leads the strategic, operational, and regulatory direction of the company’s technical service and biomedical engineering functions. This role is responsible for building and developing high-performing teams across Technical Support, Biomedical Engineering, and Installation while ensuring exceptional service delivery, technical excellence, and regulatory compliance. The position also oversees budget planning, cost center management, technical troubleshooting, service partner performance, and continuous improvement initiatives that enhance customer satisfaction and operational effectiveness.
Working cross-functionally with Marketing, Product Management, QA/Regulatory, and commercial teams, this leader plays a critical role in supporting product validations, training initiatives, complaint resolution, and quality system compliance. The role ensures adherence to FDA, ISO 13485, Canadian Medical Device regulations, Joint Commission standards, and other applicable laboratory and regulatory requirements while driving strong documentation practices, audit readiness, and process improvement.
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Helping save lives through the early detection of life-threatening diseases.
For nearly every disease, early detection means better outcomes, lower costs, and a better experience for patients. Polymedco partners with health care systems, payors, providers, and reference labs to build best-in-class screening and early detection solutions. Our organization has been built around a portfolio of products with exceptional performance, robust clinical evidence, and user-friendly design. Today, we offer world-leading products and customizable solutions that maximize the impact and value of our products.
Offices: 510 Furnace Dock Road, Cortlandt Manor, Ny 10567, US
Helping save lives through the early detection of life-threatening diseases.
For nearly every disease, early detection means better outcomes, lower costs, and a better experience for patients. Polymedco partners with health care systems, payors, providers, and reference labs to build best-in-class screening and early detection solutions. Our organization has been built around a portfolio of products with exceptional performance, robust clinical evidence, and user-friendly design. Today, we offer world-leading products and customizable solutions that maximize the impact and value of our products.
Offices: 510 Furnace Dock Road, Cortlandt Manor, Ny 10567, US
